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SpringHill Suites Austin South

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SpringHill Suites Austin South
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244 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Reviewed 2 weeks ago

Day 1: When we checked in, the room was cold. We called and the woman at front desk insulted me by explaining that "the little box on the wall is a thermostat." Finally, somebody from the desk staff came and looked, then said that "maintenance" would come if we didn't get heat. Day 2: still no heat and water in...

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Helpful?
Thank 6Maroon6
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for your feedback. I am disappointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings. Best, Lance

Reviewed 2 weeks ago

We were in Austin for a wedding and selected SpringHill Suite because it could sleep 3 of us and close to the venue. I had called to see if we could check in early since the wedding was at 4pm and we were driving in from Houston. We arrived just after noon and we were allowed to check in. The...

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Helpful?
Thank Sue S
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you so much for your kind words! Looking forward to seeing you again! Best, Lance

Chicago, Illinois
Reviewed 3 weeks ago

I recently stayed at SpringHill Suites for a 5 days period of time while I was in Austin for work. I really enjoyed my stay here.The beds are extremely comfortable! All the staff that I encountered were super friendly and helpful! The rooms are clean and the cleaning service was great.

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Helpful?
Thank _simouins_roguer
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you so much for your kind words! Looking forward to seeing you again! Best, Lance

San Antonio, Texas
Reviewed 3 weeks ago

This is the longest review that I have ever written about a hotel. I apologize for the length. SpringHill Suites are my preferred hotel brand with Marriott. I have stayed at several and I know the quality they are supposed to represent. There were some positives for the hotel. First, location. It is located South of Austin and easy to...

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Helpful?
Thank TLBowman
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our...

Atlanta, Georgia
Reviewed 3 weeks ago

The Springhill Suites are in a complex of four Marriott hotels. So, if you're accumulating points, and this is the place you want to be, you lucked out. My project is very close by, I chose the SpringHIll Suites as they were the only option open on short notice and for proximity. As noted, the folks are super friendly and...

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Helpful?
Thank RuthlessBunny
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Reviewed 4 weeks ago via mobile

I attended a conference in Austin, and our group decided to stay here. We based our decision on price and amenities, and it was a sound decision. The rooms are quite nice. Nothing lavish, but comfortable and with all you need. You have a good sized bed, a desk to work from, a couch television...all the basics. There is also...

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Helpful?
Thank Michael R
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you so much for your kind words! Looking forward to seeing you again! Best, Lance

Ann Arbor, Michigan
Reviewed 4 weeks ago via mobile

 We had a wonderful stay at this property not too far from downtown Austin. Every single staff person I came in contact with was very friendly and went out of their way to be helpful. From the front desk staff to housekeeping, maintenance and the breakfast room lady.  The property and the room are updated and were very comfortable and...

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Helpful?
Thank AnnTM
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you so much for your kind words! Looking forward to seeing you again! Best, Lance

Mass
Reviewed 4 weeks ago

I have stayed here several times due to travel to Texas, this is one of my favorites. The warm welcome is amazing, and the rooms are clean. The breakfast is better than average and the service is always pleasant. The hotel feels safe and secure as there is always a wide varity of guests, from a college sports team to...

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Thank vacalovingmom
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Franktown, Colorado
Reviewed October 18, 2016

A family event brought us all to Austin, and the Springhill Suites was the property chosen. Outstanding service, the rooms were spacious, clean, and the breakfast had numerous choices to please all our family members. From 1 years old to 60. Front desk staff was exceptionally friendly. Location is close to main roads and easy to get around.

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Helpful?
Thank D G
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you so much for your kind words! Looking forward to seeing you again! Best, Lance

Houston, Texas
Reviewed October 13, 2016 via mobile

I was attending a conference in Austin, Texas October 9-12, 2016. We were late in registering and missed the opportunity for registering at one of the "conference" hotels. So, we settled for this hotel a few miles away from the conference location. I can't tell you how pleased we were with this hotel! Turns out we didn't settle at all,...

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Helpful?
Thank deeds57
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted that your stay with the SpringHill Suites Austin South was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 S Interstate 35, Austin, TX 78744-1803
Location: United States > Texas > Austin
Price Range: $89 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Springhill Suites Austin South Hotel Austin
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Austin South staff and other travelers.
1 question
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Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on both sides of building get noise from Interstate highway.”
 of 5 bubbles 6Maroon6, 2 weeks ago | Read review
“All rooms seem the same”
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
  • Room 614
  • Desk Area Rm 614
  • Living Area Rm 614
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
 of 5 bubbles TLBowman, 3 weeks ago | Read review
“Get away from the road for a quieter room”
 of 5 bubbles RuthlessBunny, 3 weeks ago | Read review
“Every room is great, they are all suites!!!”
 of 5 bubbles vacalovingmom, 4 weeks ago | Read review
“Very quiet, even right next to elevators. A/C works exceptionally well.”
 of 5 bubbles 671dg, Oct 18, 2016 | Read review
5 of 5
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