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Residence Inn Austin North/Parmer Lane

#102 of 197 Hotels in Austin
GreenLeadersBronze level
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Residence Inn Austin North\/Parmer Lane
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84 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Staying for business for a couple months. Hotel could use a little updating but staff could not be better. All of the staff cater to your needs with a smile and a cheery greeting as you come and go. They do a fine job for breakfast and the evening mixers. Down fall is only 2 washers and 4 dryers. Would... More 

Helpful?
Thank Jan F
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Jan F, Thank you for the great feedback. I am delighted you enjoyed your recent visit and we greatly appreciate the your wonderful and kind review. Our team will be so excited to know they provided such excellent service during your stay. As for our laundry area, I apologize for the limited amount of washers. We truly appreciate your suggestions.... More 

Woodstock, Georgia
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 2, 2016

The Residence inn North is an older style hotel that is showing its age. That being said the staff does its best to work with what they have and that is a plus. The rooms look tired but are functional, some of the furniture has seen its better days but will not interfere with a good stay. The pool area... More 

Helpful?
Thank shipsales
Robert M, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you kindly for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your feedback regarding our staff. They will be thrilled when I share your experience as they pride themselves on providing world class service. Regarding the furnishings, we are anticipating our renovation and hope that you will... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 6, 2016 via mobile

We stayed at The Residence Inn for 10 days, The service from the team was Amazing, Friendly with nothing being too much trouble! The rooms are spacious and were kept spotlessly clean, We took advantage of the Mixers allowing us to have a couple of free drinks before heading out to dinner this was a complete bonus! Whilst the choice... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 3, 2016

The service provided by the staff is good, fast and accurate. I'd say the rooms are clean but rather outdated. The wifi signal is strong in the rooms. The breakfast is quite limited and served on plastic plates, but the waffle is delicious. Recommended to switch-off the AC during the night.

Helpful?
Thank Dannes W
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you very much for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your feedback as it is our way of improving the overall guest experience. Our goal is to provide our guests with a clean, comfortable room while delivering World Class service and based on your comments,... More 

Pueblo, Colorado
Level Contributor
214 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed October 25, 2015

The lobby is beautiful and the attitudes and friendliness of the front desk staff are above par... But the hotel is in need of updates, a renovation or at least deep cleaning. Carpets were dirty, stain on my curtains as well as accumulating dirt, broken bathroom lighting, old appliances and dilapidated furniture. I usually love RIs because they keep up... More 

Helpful?
1 Thank LVSquared
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

LVSquared, Thank you for taking the time to complete a review on TripAdvisor regarding your recent stay at the Residence Inn Austin North. We truly appreciate your specific feedback and the kind words about our lobby, as well as, our front desk associates. We pride ourselves on providing exceptional guest service and we are happy that you were very pleased... More 

Plano, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

My family and I recently stayed here after our FL. vacation was cut short due to a family emergency in Austin. I was super impressed at the compassion shown to us by the staff and management to our situation. These guys go out of their way for you, above and beyond expectations. We lacked for nothing, excellent space for our... More 

Helpful?
Thank 1kelygirl
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

1kelygirl, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North, as we truly appreciate the specific feedback and comments from all of our guests. Feedback is crucial to our ability to improve the overall experience for each guest, as well as, recognize our team for a job well done.... More 

Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

I cannot start this review without singing the praises of the AMAZING staff at this hotel. They were everything you would expect of a professional, experienced hotel staff: but on top of that they were so much more. They were super friendly, overly helpful and wonderful people - nothing was too much hassle! The rooms were very clean and nice:... More 

Helpful?
Thank Cinta M
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Cinta M, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate the feedback that is given and appreciate the opportunity to celebrate a job well done or work on any opportunity that is brought to our attention. Our goal is to provide a clean, comfortable room... More 

India
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 16, 2015

I stayed for 6 weeks here. To start with the positive things, the hotel staff is superb & one of the most friendly I have met with. They try to help as best as they could. Now coming to the negative things. Hotel rooms really need renovation. At least they need to change door knobs - so old & in... More 

Helpful?
Thank AkulAgrawal
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your candid feedback as it is our only way to improve the overall guest experience. Our goal is to provide our guests with a clean, comfortable room while delivering World Class service and based on your comments,... More 

South Bend, Indiana
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 18, 2015 via mobile

This hotel remains my go-to property each time I'm in Austin. Clean, comfy beds, welcoming staff and great amenities, like pool, exercise room and a Market for those little snacks or to pickup something you may have forgotten. Kitchens are super helpful for those extended stays.

Helpful?
Thank MrsSCG
Robert M, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

MrsSCG, Thank you for taking the time to complete a review of your recent experience at the Residence Inn Austin North. Being referred to as "my go-to property" is the best compliment that we could ever get and we truly appreciate your loyalty. Our goal is to provide a clean, comfortable room while delivering World Class service and we are... More 

Saint Louis, Missouri
Level Contributor
405 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed May 25, 2015

This was a very nice hotel. A pretty good distance north of downtown Austin but a nice neighborhood. Restaurants were a little far away from the hotel. Staff was very nice and friendly. Good exercise room.

Helpful?
1 Thank califken
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. Our goal is to provide a clean, comfortable room while delivering World Class service and based on your comments/ratings, we are very happy that you were extremely satisfied. We will definitely share with the entire team and we look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn Austin North/Parmer Lane is ideally located off I-35, and features apartment-style suites that are 50% larger than traditional hotel rooms. This prime location in north Austin provides guests with easy access to top destinations including The Domain, Lake Travis, and the 6th Street entertainment district. The pet-friendly suites are highlighted by modern amenities including free WiFi and HD TVs, and they offer spacious floor plans with fully-equipped kitchens. Start your day off in the stylish lobby with a complimentary breakfast buffet, and unwind in the evenings with friends and coworkers at the weekday social hour. Maintain your active lifestyle with in the 24-hour fitness center or on the outdoor SportCourt, and spend the afternoons relaxing in the sun by the outdoor pool. Extended stay business travelers will enjoy thoughtful amenities such as a free grocery shopping service, a 24-hour business center, and 400 sq. Ft. Of flexible meeting and event space. With a prime location and modern amenities, the Residence Inn Austin North/Parmer Lane is the perfect choice for your next trip. ... more   less 

Additional Information about Residence Inn Austin North/Parmer Lane

Address: 12401 N Lamar Blvd, Austin, TX 78753-1318
Location: United States > Texas > Austin
Price Range: $162 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin North/Parmer Lane 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Residence Inn Austin North/Parmer Lane Hotel Austin
Austin Residence Inn
Hotel Style:
#20 Family Hotel in Austin
#21 Green Hotel in Austin
#55 Business Hotel in Austin
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