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Residence Inn Austin North/Parmer Lane

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#105 of 198 Hotels in Austin
GreenLeadersBronze level
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Residence Inn Austin North\/Parmer Lane
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87 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Helsinki, Finland
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A bit old place, everything was okay and the price was not bad. At least the staff was awesome and they had good breakfast. Also I was happy that they have a gym, even if it's not a big one but still had a treadmill + other stuff.

Helpful?
Thank JayMay73
Melissa A, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Good Afternoon, Thank you for taking the time to share your recent experience at the Residence Inn Austin North/Parmer Lane with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.... More 

Chicago, Illinois
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I agree with the other reviews about the staff. I am in Austin for work, and I travel a lot, so I am paticular. This staff is helpful, creative, nice and professional. They are working on some renovation, so no more carpet in the elevators and they are replacing carpets in other sections of the hotel. The rooms are like... More 

Helpful?
Thank Whome88
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to tell us about your experience at the Residence Inn Austin North. We strive to provide the best possible customer care and service, it was our pleasure providing you with a warm and friendly experience during your stay. Everything we do is aimed to make your stay a memorable one and we are glad... More 

1 review
3 of 5 stars Reviewed August 16, 2016 via mobile

The entire hotel staff was awesome. Very polite and helpful. From the front desk to the kitchen staff to the cleaning ladies. Everyone was very respectful. I would recommend this hotel based on the staff alone. As far as the rooms and general cleanliness the owners of the hotel need to make some major improvements. The carpets are so old... More 

Helpful?
Thank MeetTheRueby F
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for sharing your experience at our hotel. I'm glad to hear that our staff went over and beyond to assist you. Our staff will be delighted to hear that they played a major impact during your stay. As a valued customer, we appreciate your feedback. Regarding the furnishings of the hotel, we are anticipating a renovation and we... More 

Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Staying for business for a couple months. Hotel could use a little updating but staff could not be better. All of the staff cater to your needs with a smile and a cheery greeting as you come and go. They do a fine job for breakfast and the evening mixers. Down fall is only 2 washers and 4 dryers. Would... More 

Helpful?
Thank Jan F
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Jan F, Thank you for the great feedback. I am delighted you enjoyed your recent visit and we greatly appreciate the your wonderful and kind review. Our team will be so excited to know they provided such excellent service during your stay. As for our laundry area, I apologize for the limited amount of washers. We truly appreciate your suggestions.... More 

Woodstock, Georgia
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 2, 2016

The Residence inn North is an older style hotel that is showing its age. That being said the staff does its best to work with what they have and that is a plus. The rooms look tired but are functional, some of the furniture has seen its better days but will not interfere with a good stay. The pool area... More 

Helpful?
Thank shipsales
Robert M, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you kindly for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your feedback regarding our staff. They will be thrilled when I share your experience as they pride themselves on providing world class service. Regarding the furnishings, we are anticipating our renovation and hope that you will... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 6, 2016 via mobile

We stayed at The Residence Inn for 10 days, The service from the team was Amazing, Friendly with nothing being too much trouble! The rooms are spacious and were kept spotlessly clean, We took advantage of the Mixers allowing us to have a couple of free drinks before heading out to dinner this was a complete bonus! Whilst the choice... More 

Helpful?
Thank A TripAdvisor Member
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for the great review. I’m delighted we were able to exceed your expectations and that you found the Residence Inn Austin North to be outstanding. We take great pride in serving our guests and we are glad we could make your stay a memorable one. Our team will be so excited to hear your wonderful review, and how... More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 3, 2016

The service provided by the staff is good, fast and accurate. I'd say the rooms are clean but rather outdated. The wifi signal is strong in the rooms. The breakfast is quite limited and served on plastic plates, but the waffle is delicious. Recommended to switch-off the AC during the night.

Helpful?
Thank Dannes W
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you very much for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your feedback as it is our way of improving the overall guest experience. Our goal is to provide our guests with a clean, comfortable room while delivering World Class service and based on your comments,... More 

Pueblo, Colorado
Level Contributor
219 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed October 25, 2015

The lobby is beautiful and the attitudes and friendliness of the front desk staff are above par... But the hotel is in need of updates, a renovation or at least deep cleaning. Carpets were dirty, stain on my curtains as well as accumulating dirt, broken bathroom lighting, old appliances and dilapidated furniture. I usually love RIs because they keep up... More 

Helpful?
1 Thank LVSquared
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

LVSquared, Thank you for taking the time to complete a review on TripAdvisor regarding your recent stay at the Residence Inn Austin North. We truly appreciate your specific feedback and the kind words about our lobby, as well as, our front desk associates. We pride ourselves on providing exceptional guest service and we are happy that you were very pleased... More 

Plano, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

My family and I recently stayed here after our FL. vacation was cut short due to a family emergency in Austin. I was super impressed at the compassion shown to us by the staff and management to our situation. These guys go out of their way for you, above and beyond expectations. We lacked for nothing, excellent space for our... More 

Helpful?
Thank 1kelygirl
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

1kelygirl, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North, as we truly appreciate the specific feedback and comments from all of our guests. Feedback is crucial to our ability to improve the overall experience for each guest, as well as, recognize our team for a job well done.... More 

Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

I cannot start this review without singing the praises of the AMAZING staff at this hotel. They were everything you would expect of a professional, experienced hotel staff: but on top of that they were so much more. They were super friendly, overly helpful and wonderful people - nothing was too much hassle! The rooms were very clean and nice:... More 

Helpful?
Thank Cinta M
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Cinta M, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate the feedback that is given and appreciate the opportunity to celebrate a job well done or work on any opportunity that is brought to our attention. Our goal is to provide a clean, comfortable room... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn Austin North/Parmer Lane is ideally located off I-35, and features apartment-style suites that are 50% larger than traditional hotel rooms. This prime location in north Austin provides guests with easy access to top destinations including The Domain, Lake Travis, and the 6th Street entertainment district. The pet-friendly suites are highlighted by modern amenities including free WiFi and HD TVs, and they offer spacious floor plans with fully-equipped kitchens. Start your day off in the stylish lobby with a complimentary breakfast buffet, and unwind in the evenings with friends and coworkers at the weekday social hour. Maintain your active lifestyle with in the 24-hour fitness center or on the outdoor SportCourt, and spend the afternoons relaxing in the sun by the outdoor pool. Extended stay business travelers will enjoy thoughtful amenities such as a free grocery shopping service, a 24-hour business center, and 400 sq. Ft. Of flexible meeting and event space. With a prime location and modern amenities, the Residence Inn Austin North/Parmer Lane is the perfect choice for your next trip. ... more   less 

Additional Information about Residence Inn Austin North/Parmer Lane

Address: 12401 N Lamar Blvd, Austin, TX 78753-1318
Location: United States > Texas > Austin
Price Range: $151 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin North/Parmer Lane 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Residence Inn Austin North/Parmer Lane Hotel Austin
Austin Residence Inn
Hotel Style:
#20 Family Hotel in Austin
#21 Green Hotel in Austin
#55 Business Hotel in Austin
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