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Residence Inn Austin North/Parmer Lane

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#99 of 199 Hotels in Austin
GreenLeadersBronze level
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Residence Inn Austin North\/Parmer Lane
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90 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Colorado Springs, Colorado
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

This hotel was perfectly located for us, and it was a great place to call home for the week of Thanksgiving. Breakfast was better some days than other, but it's always good to have a hot breakfast (vs. continental) included, and they had a nice evening snack/beverage hour that we wish we could have taken advantage of more. We had... More 

Helpful?
Thank Maman325
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for your 5 star review. We pride ourselves on providing the highest level of friendly and courteous service and I'm delighted that you enjoyed your stay with us throughout your Thanksgiving holiday week. I will be sure to share your feedback to our entire team to continue to inspire them on delivering top notch service.. We hope to... More 

Austin, Texas
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

There are so many nice touches at this Marriott hotel Residence Inn, it truly lives up to it's name. From the fully stocked kitchen amenities to the full sized dining table and a fireplace too, it is a very very nice hotel that really feels more like home than just about any other brand I've visited. Now for the real... More 

Helpful?
Thank Mitch J
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for the wonderful feedback. One of our top priorities is providing the highest level of friendly and courteous service. I'm delighted that everyone you encountered on property from front desk to housekeeping provided you with a warm and friendly greeting and any assistance you may have needed. We truly have the best team in the city, that takes... More 

San Antonio, Texas, United States
Level Contributor
8 reviews
3 hotel reviews
Reviewed October 4, 2016

Everyone was awesome. It was great to see a "non-pork" meat option at breakfast. Yury created a towel elephant that was on the bed upon arrival. (see photo) Forgot a few tops and our iron in the room. When I called they already knew about it. Spoke with Gregory and he coordinated the packing and shipping of my items which... More 

Helpful?
Thank Sheila H
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to post a review on the Residence Inn Austin North. I’m delighted we were able to meet your expectations, and how pleased you were with our new breakfast roll out and all the different more healthy options we now have available. I also cant be happier to hear how our team was able to... More 

Helsinki, Finland
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 31, 2016

A bit old place, everything was okay and the price was not bad. At least the staff was awesome and they had good breakfast. Also I was happy that they have a gym, even if it's not a big one but still had a treadmill + other stuff.

Helpful?
Thank JayMay73
Melissa A, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Good Afternoon, Thank you for taking the time to share your recent experience at the Residence Inn Austin North/Parmer Lane with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.... More 

Chicago, Illinois
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 31, 2016

I agree with the other reviews about the staff. I am in Austin for work, and I travel a lot, so I am paticular. This staff is helpful, creative, nice and professional. They are working on some renovation, so no more carpet in the elevators and they are replacing carpets in other sections of the hotel. The rooms are like... More 

Helpful?
Thank Whome88
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to tell us about your experience at the Residence Inn Austin North. We strive to provide the best possible customer care and service, it was our pleasure providing you with a warm and friendly experience during your stay. Everything we do is aimed to make your stay a memorable one and we are glad... More 

1 review
Reviewed August 16, 2016 via mobile

The entire hotel staff was awesome. Very polite and helpful. From the front desk to the kitchen staff to the cleaning ladies. Everyone was very respectful. I would recommend this hotel based on the staff alone. As far as the rooms and general cleanliness the owners of the hotel need to make some major improvements. The carpets are so old... More 

Helpful?
Thank MeetTheRueby F
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for sharing your experience at our hotel. I'm glad to hear that our staff went over and beyond to assist you. Our staff will be delighted to hear that they played a major impact during your stay. As a valued customer, we appreciate your feedback. Regarding the furnishings of the hotel, we are anticipating a renovation and we... More 

Level Contributor
106 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 9, 2016 via mobile

Staying for business for a couple months. Hotel could use a little updating but staff could not be better. All of the staff cater to your needs with a smile and a cheery greeting as you come and go. They do a fine job for breakfast and the evening mixers. Down fall is only 2 washers and 4 dryers. Would... More 

Helpful?
Thank Jan F
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Jan F, Thank you for the great feedback. I am delighted you enjoyed your recent visit and we greatly appreciate the your wonderful and kind review. Our team will be so excited to know they provided such excellent service during your stay. As for our laundry area, I apologize for the limited amount of washers. We truly appreciate your suggestions.... More 

Woodstock, Georgia
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 2, 2016

The Residence inn North is an older style hotel that is showing its age. That being said the staff does its best to work with what they have and that is a plus. The rooms look tired but are functional, some of the furniture has seen its better days but will not interfere with a good stay. The pool area... More 

Helpful?
Thank shipsales
Robert M, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you kindly for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your feedback regarding our staff. They will be thrilled when I share your experience as they pride themselves on providing world class service. Regarding the furnishings, we are anticipating our renovation and hope that you will... More 

A TripAdvisor Member
Reviewed March 6, 2016 via mobile

We stayed at The Residence Inn for 10 days, The service from the team was Amazing, Friendly with nothing being too much trouble! The rooms are spacious and were kept spotlessly clean, We took advantage of the Mixers allowing us to have a couple of free drinks before heading out to dinner this was a complete bonus! Whilst the choice... More 

Helpful?
Thank A TripAdvisor Member
Melissa A, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for the great review. I’m delighted we were able to exceed your expectations and that you found the Residence Inn Austin North to be outstanding. We take great pride in serving our guests and we are glad we could make your stay a memorable one. Our team will be so excited to hear your wonderful review, and how... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 3, 2016

The service provided by the staff is good, fast and accurate. I'd say the rooms are clean but rather outdated. The wifi signal is strong in the rooms. The breakfast is quite limited and served on plastic plates, but the waffle is delicious. Recommended to switch-off the AC during the night.

Helpful?
Thank Dannes W
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you very much for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your feedback as it is our way of improving the overall guest experience. Our goal is to provide our guests with a clean, comfortable room while delivering World Class service and based on your comments,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn Austin North/Parmer Lane is ideally located off I-35, and features apartment-style suites that are 50% larger than traditional hotel rooms. This prime location in north Austin provides guests with easy access to top destinations including The Domain, Lake Travis, and the 6th Street entertainment district. The pet-friendly suites are highlighted by modern amenities including free WiFi and HD TVs, and they offer spacious floor plans with fully-equipped kitchens. Start your day off in the stylish lobby with a complimentary breakfast buffet, and unwind in the evenings with friends and coworkers at the weekday social hour. Maintain your active lifestyle with in the 24-hour fitness center or on the outdoor SportCourt, and spend the afternoons relaxing in the sun by the outdoor pool. Extended stay business travelers will enjoy thoughtful amenities such as a free grocery shopping service, a 24-hour business center, and 400 sq. Ft. Of flexible meeting and event space. With a prime location and modern amenities, the Residence Inn Austin North/Parmer Lane is the perfect choice for your next trip. ... more   less 

Additional Information about Residence Inn Austin North/Parmer Lane

Address: 12401 North Lamar Boulevard, Austin, TX 78753
Location: United States > Texas > Austin
Price Range: $125 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin North/Parmer Lane 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Residence Inn Austin North/Parmer Lane Hotel Austin
Austin Residence Inn
Hotel Style:
#20 Family Hotel in Austin
#21 Green Hotel in Austin
#55 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Austin North/Parmer Lane staff and other travelers.
2 questions
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Questions? Get answers from Residence Inn Austin North/Parmer Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There may be a little bit of a view of the nearby hill country area and neighborhood on the upper floors if thats important to you.”
 of 5 bubbles MitchJ374, 3 weeks ago | Read review
“Mostly quiet although it's a maze getting in and out, ask specifically for closer to elevators or stairs.”
 of 5 bubbles LVSquared, Oct 25, 2015 | Read review
“Select The Room of the right side of the Hotel (Room no.s after 13 on any floor). These suites have twin rooms.”
 of 5 bubbles AkulAgrawal, Jul 16, 2015 | Read review
“We stayed on the third floor near the stairwell. Very quiet.”
 of 5 bubbles eyelovetotraveltwo, Feb 10, 2015 | Read review
“South side faces the pool and bbq area - might be noisy and smelly. Also, North side has very convenient stairs that bypass main lobby to parking lot.”
 of 5 bubbles Frequent_Traveler063, Sep 2, 2014 | Read review
5 of 5
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