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Austin Marriott South

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Traveler (50)
Room & Suite (19)
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Overview
  • Excellent53%
  • Very good31%
  • Average12%
  • Poor2%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Reviews (599)
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305
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All reviewsthe concierge loungefront deskon site restaurantnice hotelindoor poolfree shuttlethe hotel offersoff the highwayrestaurant staffrooms are cleanbusiness travelhotel experienceshuttle servicebreakfast buffetthe entire staffking roombusiness center
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31 - 35 of 592 reviews
Reviewed February 21, 2018

I arrived after a vexing day traveling into Austin and the superior customer service provided by Demma at the front desk turned my day around. She was the epitome of excellent customer service by providing cheery conversation, even later in the evening, and anticipating customer...More

Thank Chris S
Response from David R, General Manager at Austin Marriott SouthResponded February 24, 2018

Thank you Chris S for recognizing Demma for her efforts to make your stay with us enjoyable. We will be sure to celebrate her with our team!

Reviewed February 20, 2018

This was my first time at this Marriott in Austin and it was super easy to get to (even with some construction on I-35 at the exit). The staff was very warm and friendly -- they upgraded my room to a suite at no extra...More

Thank Emily V
Response from David R, General Manager at Austin Marriott SouthResponded February 21, 2018

Thank you Emily V for joining us during your visit to Austin. We are fortunate as you noted that the construction on the Highway down the road has not really impacted the to/from for our hotel. Great to know our staff took good care of...More

Reviewed February 17, 2018 via mobile

We reserved a double room and when we arrived they weren’t any. Not only that but next day they had promised to move us and didn’t happen. Room smell really bad and the worst? Second night we got there tired and room wasn’t clean. Not...More

1  Thank Marcela R
Response from David R, General Manager at Austin Marriott SouthResponded February 20, 2018

Marcela R- Please accept my apologies for the opportunities that occurred during your your stay with us. It is good to know that Jamie worked through things to make it right. We will share your feedback across the property to ensure these were isolated service...More

Reviewed February 13, 2018

We loved the staff, service and friendliness at this hotel! The room was great, food good, and they were really helpful in giving guidance on Texas Hill Country outing! Loved the underground FREE parking too!More

Review collected in partnership with this hotel
Thank Cheryl O
Response from David R, General Manager at Austin Marriott SouthResponded February 20, 2018

cheryl0s- Thank you for staying with us at the Marriott Austin South during your time in Austin. Great to know our staff was able to provide recommendations to make the most out of your visit. The free parking at the hotel is just one of...More

Reviewed February 13, 2018

The hotel near the heart of the city of Austin was great. The facility is kept impeccably clean and the staff, particularly Abel, look to go over and above to make sure you experience 1st class service. I highly recommend this property.

Review collected in partnership with this hotel
Thank Michael D
Response from David R, General Manager at Austin Marriott SouthResponded February 20, 2018

Hello Michael D- Thank you for taking the time to recognize the staff, especially Abel. We have a wonderful team who strives to provide a flawless guest experience so it is always nice to see that recognized by our guests.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$126 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Austin
#29 Family Hotel in Austin
#51 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$126 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Austin
#29 Family Hotel in Austin
#51 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (50)
Room & Suite (19)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
SurgRestaurants
October 2, 2017|
Answer
Response from David R | Property representative |
Hello SurgResta- We have a shuttle that runs from our hotel to downtown Austin, however we do not go out to the airport. We have many ride-sharing services (Lyft, Uber, Etc) or we can help to arrange a Super Shuttle for you... More
0
Votes
westwordho
September 14, 2017|
AnswerShow all 4 answers
Response from David R | Property representative |
Hello- As the couple of members have already shared we are just a 2 minute drive, 5-10 minute walk from the Omni. They are just 2 streets further down the Hwy. 35 frontage road. Please let us know if you need any further... More
0
Votes
Marlene B
July 22, 2017|
AnswerShow all 4 answers
Response from David R | Property representative |
Hello- We do have a concierge lounge that is open Monday through Friday and Sunday evenings. Platinum and Gold Elite members have access to the lounge. As said above we are about 10-15 minutes from the UT campus. If there is... More
0
Votes
Room Tips
"I would prefer to be closer to the elevator; however, Room 410 is much quieter than a room closer to the..."
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"You are off the I35 so I would choose a room on the eastern side of the building away from the noise of the..."
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"My room was very nice. The only complaint was only 1 regular coffee pack was there day 1, but I had access..."
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"Don’t stay in a room with cockroaches, better yet, don’t stay in this hotel"
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