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Austin Marriott South

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#49 of 198 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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342 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Chino Hills, California
Level Contributor
253 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel are awesome! They are the ones that made my stay enjoyable. My first experience with a staff member was with Tyler. While reviewing my reservation (a couple of days before my arrival) he saw that I had two reservations and at different rates. Tyler combined my reservation and made sure that I was charged the... More 

Helpful?
Thank Dan G
AustinMarriottSouth, Guest Relations Manager at Austin Marriott South, responded to this review

Hi Dan G, thank you so much for your review! At Austin Marriott South, we pride ourselves on providing excellent customer service, and it is great to hear that our staff has exceeded your expectations. We also thank you for your recommendations for the fitness center and the hot tub, and will relay these ideas to the appropriate departments. We... More 

Reston, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been meaning to write this review for quite some time but felt compelled to write it once I saw how low down this hotel is ranked #50?!?! I have stayed here 3 times and every time I am reminded why I rate this hotel so highly. As a Marriott Platinum member I spend over 100 nights a year... More 

Helpful?
1 Thank SRirl
AustinMarriottSouth, Guest Relations Manager at Austin Marriott South, responded to this review

Hi Steveryan1000, thank you so much for your stellar review! We are ecstatic to hear our high standard we set for guest satisfaction by our staff has exceeded your expectations every time you stay with us! Consistency is important to us from staff attentiveness to cleanliness of the hotel. We look forward to welcoming you back at Austin Marriott South!... More 

League City, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is our favorite hotel when we visit Austin. The hospitality culture of this hotel is exemplary. The staff are all pleasant and genuinely interested in making the customer happy. The staff have all been well trained and are pleasant and welcoming. The rooms are clean. Service is prompt. The restaurants serve quality, well prepared food. They provide on-site, free... More 

Helpful?
Thank dbennettinchina
Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for your review. We appreciate the kind words about the staff and our hotel. My team truly cares about helping create a memorable time here in Austin. This staff makes our hotel. The hotel is just walls, our employees breathe life into them. The team we have at this hotel is what makes it such a special place.... More 

New York City, New York
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

While there were a few minor hiccups in the room readiness and slow lunchtime service at the hotel restaurant, I must say that the staff pleasantly made up for shortcomings. Very friendly and surprisingly diverse group of receptionists and waitresses made the stay a good memory. Room was clean and suitable for a business stay.

Helpful?
Thank lhy04001
Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for taking the time to review our hotel and for your candor. Your comments will be shared with our entire team to make certain that our staff is committed to delivering top-notch service to our valued guests, which has always been our number one priority. It is clear we missed chances to make your stay a truly memorable... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

This 210 room property tried to justify its excessive meeting room rental charges on the premise it was a full service hotel. Great...why did Hilton only charge $150 for the same service the week before? Good bye Marriott...Hello Hilton. Avoid this property as they are not transparent in upfront charges. Manager said he would adjust charges but failed to execute...not... More 

Helpful?
Thank Michael T
Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for taking the time to write your candid review. We take all comments to heart; it is unfortunate that you did not review the contract that outlines all the applicable charges, including sales tax, prior to your meeting. We will share your comments with our staff so that we can better improve the guest experience. Again, our apologies... More 

Saint Paul, Minnesota
Level Contributor
234 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In an earlier response to a post, they claim to have renovated this place in 2009... hard to believe. It really just seems old.... both the public areas, as well as the rooms. Add to that a fairly inefficient check-in (no acknowledgment of MR Platinum status, no attention paid to room preferences, no mention of internet access, and the general... More 

Helpful?
Thank FlyGuy47
Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for your candid review. It is clear that we missed several key opportunities to impress you. We regret that your stay was not perfect in every way. Please accept our sincerest apologies if you experienced anything less than stellar service at the front desk at check in. We are experiencing our yearly cricket migration here in central Texas.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Have a project in Austin that will run three years. Looked for a central location because traffic there is a challenge! This Marriott is just pass downtown, has many other limited service sister properties in the area - but this one is full service. Staff is always welcoming and accommodating. Rooms are spacious for the area. A property that can... More 

Helpful?
Thank Leatitia T
AustinMarriottSouth, Guest Relations Manager at Austin Marriott South, responded to this review

Hello Leatitia, thank you for reviewing our hotel! We are pleased our high standard we set for staff attentiveness and friendliness has exceeded your expectations. We hope to have the chance to welcome you back for a 5 star experience! Cameron Covitz Guest Services Manager More 

Fredericksburg, Virginia
Level Contributor
221 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here twice, first time was one night only in town for 10 hours so I didn't really experience the property. First impression is that it is in an industrial area on a freeway frontage road - meh. What I did experience the first stay was the excellent staff, I have only experienced one or two other Marriott’s with such... More 

Helpful?
Thank andyandsally
AustinMarriottSouth, Guest Relations Manager at Austin Marriott South, responded to this review

Hi Andyandsally, thank you for your review! It's great to hear that our staff provided you with excellent service. We hope we have the opportunity to welcome you back to our hotel for a 5 star experience! Cameron Covitz Guest Services Manager More 

Sugar Land, Texas
Level Contributor
253 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visit Austin frequently and always searching for a quality hotel at a reasonable rate. My last stay at the Marriott fit the bill. Very clean with excellent service. Staff is very friendly . The restaurant had an excellent buffet breakfast with great service. The location is very good as its very close to Congress nite life and downtown eateries... More 

Helpful?
Thank Rockdoc7
AustinMarriottSouth, Guest Relations Manager at Austin Marriott South, responded to this review

Hi Rockdoc7, thank you for your review! We are pleased the high standard we set for guest service has exceeded your expectations! Breakfast is the most important meal of the day, and we're glad you visited The Limestone Kitchen! We hope to have an opportunity to welcome you back for a 5 star experience! Cameron Covitz Guest Service Manager More 

Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 26, 2016 via mobile

Come to Austin every few weeks for medical care. Prices were back to reasonable at this hotel last couple of trips so opted to stay here again (really liked it on a previous visit). Staff is extremely friendly, and genuinely so! Rooms are clean, beds comfortable, nice lobby, and nice enough grounds. Like the parking garage. Haven't tried the on-site... More 

Helpful?
Thank cjbum
AustinMarriottSouth, Guest Relations Manager at Austin Marriott South, responded to this review

Hello cjbum, thank you so much for your review! We are pleased the high standard we set for cleanliness and friendliness has exceeded your expectations. The Limestone Kitchen has a fantastic menu with great specials, and we hope you get the chance to try it out next time! We look forward to welcoming you back here at Austin Marriott South!... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Austin Marriott South is just a short drive from the State Capitol, Austin’s exciting live music scene on 6th Street, or any downtown attraction. Guest rooms feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. The property offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen, as well as an indoor pool and fitness room. ... more   less 

Additional Information about Austin Marriott South

Address: 4415 S Interstate 35, Austin, TX 78744-1802
Location: United States > Texas > Austin > South Austin
Price Range: $150 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austin Marriott South 3.5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Austin Marriott South Hotel Austin
Marriott Austin
Hotel Style:
#18 Green Hotel in Austin
#40 Family Hotel in Austin
#51 Business Hotel in Austin
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