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Hilton Austin Airport

#73 of 193 Hotels in Austin
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9515 Hotel Drive, Austin, TX 78719
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1 room 1 adult
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Hilton Austin Airport
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723 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Austin Airport
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2 reviews
5 of 5 stars Reviewed September 28, 2014

I came for the car races at Circuit Of The Americas, and this hotel was awesome. No problem checking in, getting to and from the track each day, or checking out at the end. Thanks guys. It was an awesome stay. I'll be back next year for sure.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 549dougk
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 25, 2014

I stay here about once a month. The staff is always friendly and as quick as they can be though sometimes understaffed. The room was clean and stocked with nice bathroom items like shower caps and make up remover towlette (not all hotels provide these). I do wish they provded tea in the room as well as ooffee because I... More 

Helpful?
Thank Pintavalle
San Angelo, United States
1 review
4 of 5 stars Reviewed September 25, 2014

Easy and safe parking. Easy registration. Quiet facility. Friendly people. Room was great and the bed was very comfortable. Staff was very helpful. The hotel was easy to find and away from the hustle and bustle of the big city atmosphere. The elevators were quick and easy to access.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tom B
Lexington, South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 24, 2014

This hotel was the "southern Pentagon" during World War II as the strategic command center for the Army Air Corps. The round shape of the hotel is because it was known as the "donut" which was the area which served as the communal area for the military staff which worked in what are now the hotel rooms. The rooms are... More 

Helpful?
Thank LisaandDonald
Palmyra, Pennsylvania
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 17, 2014

Not a top notch Hilton, but I didn't expect it to be. We stayed there because of the proximity to the airport and we had a 8 AM flight out. Contrary to some of the other reviews, our room was nice - carpet OK and bathroom nice. The place itself was a little dated, but I understood from friend of... More 

Helpful?
Thank William S
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for your review. We are happy to hear that you enjoyed your stay. Our building was in fact once the command headquarters for the Bergstrom Air Force base hence the unusual shape. The building was converted into a hotel in 2000 with an additional floor added. Our ballroom once housed a war room used by President... More 

Beverly Hills, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed September 15, 2014

Every time I stay at a Hilton or Hilton branded hotel my high hopes are always shattered! This hotel was suggested by our friends when visiting Austin this year. Their suggestions has never let me down until staying at this outdated hotel. The grounds are clean, the lobby was superb and huge but the concierge is horrible and rude! Stayed... More 

Helpful?
1 Thank TheChocolateTraveler
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for your comments. I apologize for the inconveniences you experienced during your stay. It is our goal to provide each guest with an exceptional experience and it seems that we fell short. I have addressed your comments with our staff to insure that we do not repeat the same mistakes. If you would like to discuss... More 

Midland, Texas, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 15, 2014

A friend and I came to Austin for a concert at the Austin360 Amphitheater. It was the closest hotel, and I was a little weary of an airport hotel. But I got a good deal through hotels.com, so why not. I looked at the history of the place and it used to be part of the air force base, so... More 

Helpful?
Thank Lacey D
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review. I am happy to hear that you enjoyed your stay with us and that our team took good care of you. I will pass along your compliments to our Chef and bar staff. We hope you have the opportunity to visit us again and enjoy the pool! Sincerely, Jason Roberts More 

Pasadena, California
Level Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 14, 2014

I've never experienced such extremes in experience at a single property. Hyde: Arrival Night Arrived at the Austin airport close to 1 am and called the hotel to request a shuttle after picking up my luggage. Was told it would arrive shortly. I figured, the hotel is the only one on the airport grounds so it shouldn't be more than... More 

Helpful?
Thank rlee508
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I do apologize for the challenges you experienced upon your arrival. I want to let you know that these issues have been addressed with our staff along with additional training for our front desk, valet team and housekeeping inspectors. I am happy to hear that we... More 

El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 14, 2014

Horrible experience in a cave where I could not even use the window in my room since doing so would expose me to everyone in the lobby. Very poor design for a hotel. Not the kind of property with "Hilton" on the front door.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jdaresh
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for your comments. I am sorry to hear that you were dissatisfied with your room. If there is ever anything we can do to make your stay more pleasant just let us know. Best Regards, Jason Roberts More 

San Diego, California
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 10, 2014

I stayed here the night before flying out. The place was comfortable ESPECIALLY the bedding and pillows. I got a great night's sleep. The layout and design of the hotel looks pretty dated but they do have nice amenities such as fresh fruit in the lobby and free wifi. The one qualm I would have is that the walls of... More 

Helpful?
Thank ectothegecko
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review. We are pleased to hear that you enjoyed your stay overall. I do apologize for the disturbance from the neighboring room. If you are ever dissatisfied with your accommodations please let us know and we will be happy to assist. Thank you for being our guest and we hope to see you again... More 

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