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Extended Stay America - Austin - Downtown - Town Lake

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Extended Stay America - Austin - Downtown - Town Lake
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227 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Austin - Downtown - Town Lake
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Showing 221: English reviews
New Providence, New Jersey
Level Contributor
872 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
3 of 5 stars Reviewed April 29, 2014 via mobile

The hotel is located about 1 mile frombthe fun area of downtown Austin. The room was very clean and a kitchen area with a full refrigerator, microwave etc. The bathroom was standard but clean. The offer a little breakfast with coffee, muffins,apples, oranges and breakfast bars. I got the room on hotwire.com for $52 a night. No poolbon the property.

Helpful?
Thank Ramadama
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your clean room and your fully equipped kitchen during your stay with us. As well, it's great to hear that you were able to take advantage of our grab-and-go breakfast. Thank you for choosing Extended Stay America. We hope to see you... More 

Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 28, 2014

Maybe the title may seem a bit harsh but it's hard to sleep on a bed that feels like wood. And when you find someone else's trash in your hotel room.... that also makes it hard to sleep. I heard one maid say while cleaning (as we were leaving) that she cleaned too fast and was told to slow down,... More 

Helpful?
Thank austinelizabeth
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for your experience including the level of cleanliness in your room. Please know, I am working with our housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. Your feedback regarding our bedding options is greatly appreciated and it will help us... More 

Oceanside, California
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed April 19, 2014

Took the bus from the airport for $1.50, short walk a few blocks to hotel from the station. Able to check in early, check out late. Kitchen a plus. Good location close to Town Lake and Zilker Park. Barton Springs had some good restaurants nearby too. Downtown in minutes. Loved exploring the surrounding area. Staff could have been a little... More 

Helpful?
Thank TWonderlust
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you for sharing your experience with us. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future! More 

County Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 15, 2014

My girlfriend and I stayed for 3 nights. For $500 we got a dirty room with broken appliances and no housekeeping. These are just a few of the problems we encountered during our stay. Only stay here if you are desperate. The only positive thing about the hotel, is the location. It is about a 15 mins walk to downtown.

Helpful?
1 Thank Aidan S
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for the maintenance issues and the level of cleanliness in your room. I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional feedback, please feel free to contact me... More 

Nagpur, India
Level Contributor
173 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed April 14, 2014

Though this property is little old and could not be properly maintained ( could be due to its age) But its cheapest option close to Bus stand in tow directions and walking distance to Downtown crossing river. It offers a Microwave, Fridge and Paid Coin enabled Laundry on Ground floor. As its policy the Room Cleaning is once a 7... More 

Helpful?
Thank sks-ngp
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our convenient location at a great value. Please know, our housekeeping service is provided once a week for guests staying 8 or more nights. For those who are staying for shorter periods of time, services can be purchased for... More 

Sydney, Australia
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 10, 2014 via mobile

I was initially hesitant to stay here reading it's previous reviews but booking it so close I didn't really have a choice. That being said I was really impressed with this place, they've obviously tried to sort out some of their previous problems! It's easy to find and has free parking, we were checked in by Krystin (I think) who... More 

Helpful?
1 Thank Outback_Australian
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you for sharing your experience with us. I’m so happy to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Your feedback regarding our free grab-and-go breakfast will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting... More 

Greenville, South Carolina
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed April 2, 2014

This is my second time staying at this Extended Stay America. I received this hotel as a result of a priceline 2-star bid for one night. Going into this stay, I thought I knew what to expect. Unfortunately, this stay left a lot to be desired. I showed up asking to check-in a half hour early and was advised by... More 

Helpful?
Thank Dave C
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I’m so pleased to hear that you enjoyed our spacious suites with fully equipped kitchens and convenient location at a great value. Still, it upsets me to learn that you experienced issues during the check-in process. Please know, I will review our guest protocol... More 

New Zealand
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed April 2, 2014

First, the good points: • the rooms have a usable kitchenette, a full sized fridges (!), and a nice breakfast nook sort of spot to eat. It also had a cute little cookbook with suggestions for meals that could be easily cooked in the room--nice touch! • the wireless was fast and free. Love it when motels offer good wireless!... More 

Helpful?
Thank tumbling
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our spacious suites with fully equipped kitchens, free Wi-Fi, convenient location, and friendly staff. Your feedback regarding our bedding options will help us in our efforts to continually improve our hotel. If you would like to discuss this further,... More 

Austin, TX
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 1, 2014

...at these prices, I expect more. I expect more than a shoddy room, where the faucet drips all night and the door is too misaligned for the deadbolt to lock. For the "free breakfast" I expect more than a prewrapped muffin that sat on the shelf for who knows how long. At $65/night, this is not a problem. At $165,... More 

Helpful?
Thank Clay56
Dallas, Texas
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 27, 2014

This was a great location for the price. We had stayed at their 6th street location which also was wonderful, but on this tripped was fully booked. This location was simple drive to restaurants and the fun of 4th and 6th street bars. The hotel has just recently been remodeled. Thank goodness they got rid of the carpet. Loved the... More 

Helpful?
Thank LarryJean
Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. We would like to thank you again for posting a glowing review of your stay. We look forward to hosting you again the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Austin - Downtown - Town Lake

Address: 507 S 1st St, Austin, TX 78704-1207 (Formerly Homestead Studio Suites)
Location: United States > Texas > Austin
Price Range: $125 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - Town Lake 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Homestead Studio Suites Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Homestead Suites Austin
Austin Homestead Suites
Homestead Austin
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