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InterContinental Stephen F. Austin

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#13 of 198 Hotels in Austin
Certificate of Excellence
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InterContinental Stephen F. Austin
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705 Reviews from our TripAdvisor Community

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Showing 696: English reviews
San Angelo, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We attended a beautiful wedding this weekend and cannot say enough about this hotel. Great downtown location and very helpful staff. We especially would like to thank Chris Simmons for his excellent assistance with our needs. The accommodations were exquisite and met all our expectations. We will definitely stay there again.

Helpful?
Thank cheryldecordova
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a great stay and a big thanks to the security guy Chris Simmons for helping out late night. Had to call back once I was mailed my bill to remove some incorrect charges from the mini bar and the front desk was helpful with that as well.

Helpful?
Thank Spibartender
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much! I do apologize for the billing issue, however I'm glad it was resolved quickly. Hope to see you again soon. More 

Level Contributor
95 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We expected a nice room since this hotel is so highly rated on TripAdvisor. It lived up to those expectations. The whole hotel as clean and the staff was super-friendly - even sending a valet back to my car after I got to my room and realized I left my bathing suit in it.

Helpful?
Thank JimLew
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We so appreciate the feedback, and are thrilled that you enjoyed your stay with us! Thanks for choosing the InterContinental! More 

Smithville, Missouri
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great downtown location, helpful staff, EXCELLENT linens/mattress/pillows for a good nights sleep. Very quiet Hotel for a downtown location. Very clean, Spacious comfortable lobby that proved to be a good meeting spot. I will be back.

Helpful?
Thank bradh1858
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for letting us know how we're doing, and for choosing the InterContinental. Do come back and see us again when you're in the area! More 

Brownwood, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have stayed at the Stephen F. Austin even before it was the "InterContinental". It has always been a great experience and this time was no different. The upgraded King Size room was very spacious and clean and the bed was very comfortable. The hotel is located in the heart of downtown Austin and we always walk to other interesting... More 

Helpful?
Thank Charles W
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you Charles W! We love our "repeat" guests! See you again soon, and thank you for staying at the InterContinental! More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The staff there works hard to make things happen for you. Front desk staff was friendly and everyone seems to be very busy but efficient. The concierge desk works hard to get answers to your questions. House keeping staff did a great job everyday. The lunch at the restaurant downstairs was great. There is a large size whirlpool in the... More 

Helpful?
Thank Steven S
StepheFAustinHotel, Public Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you Steven S for choosing to stay with us. We are thrilled to know that everyone worked together to take of you and provide a fantastic experience of our hotel and the city of Austin. It would be our pleasure to have you stay with us again when you return to Austin. More 

Gatlinburg, Tennessee
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

On 8th floor, great view, excellent suite. Comfortable bed, clean, well equipped bathroom, decent selection of TV channels, good WIFI, quiet at night (could not hear local bars!). People at front desk and bar were super. Doormen were spot on. Just a wonderful stay.

Helpful?
Thank KVO1234
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much for letting us know how we're doing! I do hope we have the pleasure of welcoming you back one day soon! More 

Houston, Texas
Level Contributor
488 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 3 nights at the Stephen F Austin Intercontinental recently and found it to be a good hotel for business and sightseeing. It is steps away from the Capitol and the UT campus and also the nightlife and hubbub of 6th Street. The restaurant is a good one and the breakfast in the lounge offered variety and local Texas... More 

Helpful?
Thank George Y
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We really do have a wonderful location; I'm so glad you were able to take advantage of it while staying with us. Thank you for your business, and for choosing the InterContinental! More 

Washington DC, District of Columbia
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel lives up to its 4-star reputation. The toiletries are nice, the amenities are luxurious, the ancillary things (minibar, food, drinks, etc) are priced like a 4-star hotel, and the bedding and furniture are comfortable. Internet was fast and free, thankfully. TV was kind of terrible due to its satellite source and the weather. In terms of location this... More 

Helpful?
Thank ENOTTY
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We are so pleased that we met so many of your expectations, but of course, regret that your entire stay was not satisfactory. For future reference, we can absolutely remove items from the minibar in order to make room for your personal items; next time please let us know and we'll be glad to accommodate you. With regard to the... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The good: beautiful public spaces, location, cleanliness, valet and door staff, Crooked Fork restaurant. The cons: almost everything else. First, unless you have Elite status with IHG rewards expect to be treated as a second class citizen. Notice the 5 star reviews all mention upgrades based on reward club membership. Even though the traditional king rooms state they have a... More 

Helpful?
1 Thank Wendy B
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

I am sorry that your guestroom experience at our hotel was not the experience that we would have liked for you to have. You are correct that being a historic hotel we have many types and sizes of guestrooms; and unfortunately the traditional room you were in was the smallest one with smallest bath. (More than half of our traditional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 

Additional Information about InterContinental Stephen F. Austin

Address: 701 Congress Avenue, Austin, TX 78701-3216
Location: United States > Texas > Austin
Price Range: $188 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin
Hotel Style:
#4 Business Hotel in Austin
#4 Luxury Hotel in Austin
#8 Romantic Hotel in Austin
#15 Family Hotel in Austin
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