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InterContinental Stephen F. Austin

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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Experience true Texas hospitality from the moment you arrive. Originally built in 1924 and located in the heart of downtown Austin just one block from 6th Street, 5 blocks from the State Capital, and surrounded by all the best that Austin has to offer. Enjoy our rich history, luxurious facilities and accommodations, and true southern hospitality.
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Property amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Hidden Gem
Classic
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
1,469Reviews
437Photos
11Q+A
100Room tips
Traveler rating
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Popular mentions
Beautiful lobby and majestic staircase leading up, complete with a generous library if you forgot to bring your own book. I was there on business with lots of other people checking in and out at the same time, and everyone was so helpful and friendly. The room was comfortable,
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Response from SteveJuscenGM, General Manager at InterContinental Stephen F. Austin
Responded yesterday
Thank you so much for staying with us here at the Stephen F. Austin InterContinental Hotel. I am happy that our staff was so helpful and friendly towards you. We work very hard to assure our guest have a pleasant stay. I hope your business event went well also. Next time you are in town it would be our pleasure to have you stay with us again.
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The Stephen F. is one of Austin's two grande dame hotels, the other being the Driskill a block south. It first opened in the Roaring '20s era and was Austin's first "high-rise." It features a jaw-dropper of an entrance and lobby, and a second-floor bar with one of Austin's best
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Response from SteveJuscenGM, General Manager at InterContinental Stephen F. Austin
Responded 3 days ago
It sound as if you really know a great deal about our hotel and the area as well as the hotels in our area, almost as if you are from Austin. If not, you sure have done your homework. I am sorry that we did not meet your expectations. We are working hard to enhance our guest's stay at the hotel and are working with all employees to make sure every guest is provided with excellent service. I do hope you will give us another try and stay with us in the future. Thank you for your comments as this is a way to help us make improvements to our service and the hotel. It was a pleasure having you stay with us and as I said, we hope to see you again.
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The rooms vary in size, and we got one that felt a bit cramped. It was nicely appointed and the bathroom was roomy and comfortable. The staff was attentive and helpful, but if they charge much more for parking I am going to rent my car a cheap motel room nearby and Uber in and
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Response from SteveJuscenGM, General Manager at InterContinental Stephen F. Austin
Responded 4 days ago
Hello Mr. John G. Thank you so much for selecting the Stephen F. Austin InterContinental Hotel for your stay while in Austin. Our traditional rooms remain true to our original historic floor plan, but on your next visit, I would recommend booking one of our Deluxe rooms which is almost twice the size and at a modest price increase. Due to the challenges of parking in the heart of downtown Austin, we are unable to offer a less expensive parking alternative while maintaining the quality of service. Next time you are in town it would be our pleasure to have you stay with us again.
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I left my Apple Watch and charger in my room after I checked out. V pleasant and reliable retrieving it and returning it to me, which is much appreciated. Good location, and v helpful porters with luggage and helping to find transportation.
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Response from SteveJuscenGM, General Manager at InterContinental Stephen F. Austin
Responded 4 days ago
Thank you for staying with us and for sharing your experience with leaving behind your Apple Watch and charger. I am very happy the items were returned to you in a timely manner. It is good to hear of the excellent service our valet provided you also. Next time you are in town it would be our pleasure to have you stay with us again.
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The location is excellent for experiencing downtown Austin! From start to finish our stay was great. The king room with sitting area gives plenty of room to move around. I especially appreciated friendly room service at 2:00 a.m.
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Response from Stay60562904463, General Manager at InterContinental Stephen F. Austin
Responded 1 week ago
Thank you for staying with us and for sharing your experience of our historic boutique hotel. We are pleased to know that you enjoyed your stay. We look forward to your next stay with us. Regards, Steve Juscen General Manager steve.juscen@ihg.com 512-721-4200
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Professional photo exclusively commissioned by TripAdvisorInterContinental Stephen F. Austin
The Suite at the InterContinental Stephen F. Austin
Professional photo exclusively commissioned by TripAdvisorInterContinental Stephen F. Austin
The Suite at the InterContinental Stephen F. Austin
Professional photo exclusively commissioned by TripAdvisorInterContinental Stephen F. Austin
The One King Bed at the InterContinental Stephen F. Austin
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12345627
Don't think so but you can check with the hotel for other possible arrangements.
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Pool is in the basement area of Hotel. Saltwater with spa, showers, etc.
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The only parking offered by the hotel is valet only. There are other paid lots in the area if you prefer to self park but there are no free parking options in the downtown area.
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I do not know unfortunately.
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$40
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123
"Best rooms are on higher floors and away from the elevator banks and ice machines"
"Quiet Floors, Central Location"
"Find the high floor near elevator"
"Deluxe King is the way to go!"
"work with the hotel staff"
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PRICE RANGE
$202 - $451 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental stephen f. austin hotel austinintercontinental austin
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
190
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