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    Extended Stay America - Austin - Northwest - Research Park

    12424 Research Blvd, Austin, TX 78759-2315
    +1 877-432-9997
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    12/24/2017 12/25/2017
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    $71
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    Traveler (35)
    Room & Suite (15)
    Dining (1)
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    Overview
    • Excellent21%
    • Very good16%
    • Average12%
    • Poor13%
    • Terrible38%
    Travelers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness center
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Northwest - Research Park
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    Renaissance Austin Hotel
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (123)
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    1 - 5 of 123 reviews

    Reviewed 3 weeks ago

    The hotel is attractive from the outside and appears to be well maintained. However, our bed was so soft that it felt like we were close to sleeping on the ground, there was no waste paper container anywhere in our suite, one of the tvs...More

    Thank txmxsue
    Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 3 weeks ago

    Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

    Reviewed September 17, 2017 via mobile

    I made reservation for long term stay for my short term consulting role in Austin. I requested for good condition room on second or third floor? However, when I checked in last evening, I was given a room on the first floor in a very...More

    Thank Buvani M
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded September 18, 2017

    Buvani, please accept my sincerest apologies for the service and cleanliness issues you encountered while here. I have shared your feedback with my housekeeping team, and we will take the appropriate steps to prevent these issues from happening again. Your concern in regard to service...More

    Reviewed August 24, 2017

    This is a dirty, smaller, less equipped ESA Property. As a frequent guest to this chain, the information about this property on the website was deceiving. Having stayed at the SOUTH Property in the same area (2 miles apart from each other), this property did...More

    Thank jontheroad2015
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded August 26, 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed August 9, 2017

    The bed sheets were not changed. When asked they gave us fresh ones and told us to change on our own.Guests were smoking every where. Garbage was thrown every where in the patking lot.overall not clean hotel.More

    Review collected in partnership with Extended Stay
    Thank KRISHNA P
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded August 10, 2017

    Krishna, we sincerely apologize for the service and cleanliness issues you encountered during your visit. We have procedures in place, and we are working with our housekeeping department to see where we dropped the ball. It's our goal to provide an excellent customer experience, and...More

    Reviewed August 4, 2017

    Ok.. good night sleep clean sheets and blankets i replaced myself before we checked in.the breakfast is grab and go which kinda sucks only hot water and coffee small muffins and granola bars. Nothing hot.More

    Review collected in partnership with Extended Stay
    2  Thank Elena S
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded August 5, 2017

    Elena, thank you for choosing to stay at Extended Stay America - Austin - Northwest - Research Park. We are pleased you are overall satisfied with your stay, but I am sorry for not meeting your expectations in regard to our grab-and-go breakfast. I have...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • $75 - $103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Priceline, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Austin - Northwest - Research Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay Deluxe Austin-Northwest-Research Park Hotel Austin ,
    • Extended Stay Austin ,
    • Austin Extended Stay
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    Traveler (35)
    Room & Suite (15)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (29)
    Bathroom (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Book the South Property"
    Read review
    "Security will be better for rooms located near the lobby."
    Read review
    "Find another hotel."
    Read review
    "My best advice is to avoid staying here especially with your family and kids"
    Read review
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