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W Austin

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#19 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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W Austin
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1,141 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Reviewed 3 days ago NEW

I travel a ton for work and frequently stay at W properties nationwide. They are all great, but The Austin W is, hands-down, one of my favorite properties! It stands out for so many reasons, but the team at the W Austin is what knocks this particular one out of the park!! I will run out of space naming all...

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Helpful?
Thank Ashley F
Reviewed 3 days ago NEWvia mobile

I had a problem, but Danielle Carrier went above and beyond to help me. She provided great customer service, responding quickly and professionally. I will definitely come back and visit! Thank you, Danielle, for all your help!!

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Helpful?
Thank michelleTexas32
WAustinMgr, General Manager at W Austin, responded to this review

Michelle, thanks for your review. I'm sorry to hear that you had a problem, but am thrilled to hear that you received great customer service from our team. I look forward to welcoming you back to W Austin again soon! Cheers. Drew McQuade General Manager

Hillsborough, United Kingdom
Reviewed 4 days ago NEW

a really cool hotel in a really cool city. The hotel and rooms are very stylish with great attention to detail. The gym is one of the best equipped gyms I have ever seen in a hotel. I will definately stay here again on my next visit to Austin

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Helpful?
Thank Steve H
WAustinMgr, General Manager at W Austin, responded to this review

Hey Steve, thanks for your review. We are thrilled that you had a great stay and that you really enjoyed our gym. The gym is by far one of my favorite areas of the hotel. We wanted to make sure there was equipment that was versatile for everyone's needs. We look forward to welcoming you back to W Austin again...

West Chester, Pennsylvania, United States
Reviewed 1 week ago

Great cosmopolitan hotel - nice lobby areas for food and drinks - the record library room was a nice casual place for a drink. Had the fortune of being there when they unveiled the Willie statue -- lots of celebs etc.

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Helpful?
Thank Jeff T
WAustinMgr, General Manager at W Austin, responded to this review

Hey Jeff, thanks for your review. We are thrilled that you enjoy W Austin. The Record Room is one of my favorite spots too. What a great experience being at ACL when the Willie statue was unveiled. We look forward to welcoming you back again soon for some drinks. Cheers. Drew McQuade, General Manager.

Reviewed 2 weeks ago via mobile

All of the staff treated us like royalty and went above and beyond for us. I loved everything about this hotel, including the Bliss toiletry products! We stayed here for the New Years Eve party which was awesome!!! View was amazing! Definitely will be attending the party next year. Thank you W Austin!

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Helpful?
Thank Julie G
WAustinMgr, General Manager at W Austin, responded to this review

Hi Julie, thanks so much for your review. I am so glad to hear that our staff went above and beyond for your stay and that you had as much fun as we did at our Neon Gold NYE party. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew McQuade General Manager

Reviewed 4 weeks ago

Upon arrival I was greeted by Esteban and Tyler, who were extremely courteous and professional. They offered help with my bags to my room and then explained where check in was. Caleb was phenomenal. Being in town for only the night and telling him that I rarely get away he offered to upgrade me to a larger and view friendly...

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Helpful?
Thank Michelle G
WAustinMgr, General Manager at W Austin, responded to this review

Hello Michelle, Thank you for your review. I am delighted that you loved your stay with us and had a great experience from the start. I am thrilled that we were able to upgrade you to a larger room with a view. We look forward to welcoming you back to W Austin again soon. Happy Holidays! Best Regards, Drew McQuade...

Tucson, Arizona
Reviewed 4 weeks ago

Stayed Thursday evening and it was great!! All of the staff was very nice, especially Austin at the front desk and the girl in valet! Dante at the bar was very friendly and welcoming as well. My room was awesome and had a great view of the city and the bed/pillows were very comfortable. The hotel is in a perfect...

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Helpful?
Thank Gwendolyn M
WAustinMgr, General Manager at W Austin, responded to this review

Hello Gwendolyn, Thank you for your review. I am delighted that you loved your stay with us and had a great experience at check-in and in the Living Room. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Happy Holidays! Best Regards, Drew McQuade...

Baltimore, Maryland
Reviewed December 15, 2016

We came to Austin as part of a Texas road trip and saw great reviews online. We arrived at the hotel and my mother went inside to check-in while I stayed in the car. All of a sudden, the door opened, a man got in and said "Where are the keys?" I was absolutely startled. He didn't introduce himself and...

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Helpful?
Thank laa0062016
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable from the moment you drive up and I am disappointed that we did not deliver that experience for you and your mother at valet. That being said, we never want you to feel rushed at wheels or at check-in. I am delighted to hear that your...

Brooklyn
Reviewed December 11, 2016

The river view is awesome, if you can manage it. This W lacks some of the design flourishes found in others around the world but has most of the touches which make Ws standout hotels. Bed less comfortable than normal? Built in apple cords next to bed a plus. Great convenient downtown location, minutes to a South Congress. Though there...

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Thank sglank
WAustinMgr, General Manager at W Austin, responded to this review

Hello, thanks for your review. We couldn't agree more that the river view is incredible and that the built in apple cords next to the bed are a plus. Where did you visit on South Congress? We love going to Jo's Coffee for coffee or El Guero's for breakfast tacos. We hope you'll come back and see us again soon....

Georgetown, Texas
Reviewed November 17, 2016 via mobile

Each time I have stayed at the W in Austin the staff has been unbelievably nice. The hotel has arguably the best location in Austin. The bar is first rate. If you're looking for a foolproof great place to stay this is the place

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Helpful?
Thank Paul D
WAustinMgr, General Manager at W Austin, responded to this review

Hello Paul, Thank you for your review. I am delighted that you loved your stay with us. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin for a drink, or two, again soon. Best Regards, Drew McQuade General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Trace - W - Austin
Trace - W - Austin
Cuisines: American, Contemporary
Living Room
Living Room
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 

Additional Information about W Austin

Address: 200 Lavaca St, Austin, TX 78701-3928
Location: United States > Texas > Austin
Price Range: $310 - $756 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Starwood, Travelocity and Jetsetter so you can book your W Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Austin Hotel Austin
Hotel Style:
#2 Green Hotel in Austin
#4 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#9 Luxury Hotel in Austin
#11 Business Hotel in Austin
#30 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from W Austin staff and other travelers.
3 questions
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Questions? Get answers from W Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Cool Corner Suite is by far the best deal. Great room with great views! I stayed on the 12th floor.”
  • Views from my bed.
  • Stunning views from the Cool Corner Suite!
 of 5 bubbles 171ashleyf, 3 days ago | Read review
“River view, higher floors in possible”
 of 5 bubbles sglank, Dec 11, 2016 | Read review
“Higher floor and a corner room for views.”
 of 5 bubbles sunshinenow66, Oct 27, 2016 | Read review
“I would definitely recommend trying to get a corner room. It was big and had great views!”
 of 5 bubbles 317christiem, Oct 19, 2016 | Read review
“all rooms are very quiet”
 of 5 bubbles 451rudym, Oct 14, 2016 | Read review
5 of 5
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