W AUSTIN

4.5

Excellent

1,340 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

GreenLeaders Gold level

W Austin is a hotel located in downtown Austin, Texas next door to the famed Austin City Limits music venue. Our boutique hotel near the 2nd Street District offers rooms that are stylish and comfortable, we also offer over 10,000 sqft of event space.

Full view

Property amenities

Room service

Restaurant

Fitness Center with Gym / Workout Room

Pool

Bar/Lounge

Spa

Banquet Room

Breakfast Available

Business Center with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Outdoor pool

Paid Internet

Paid Wifi

Pets Allowed ( Dog / Pet Friendly )

Public Wifi

Wheelchair access

Room features

Air conditioning

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Great View

Centrally Located

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Book Early & Save in TX!

Hotel deals

Full view

100Great for walkers

128Restaurantswithin 0.3 miles

46Attractionswithin 0.3 miles

Contact

200 Lavaca St, Austin, TX 78701-3928

+1 844-631-0595

Getting there

Austin-Bergstrom Intl Airport7 mi

See all nearby hotels

Nearby restaurants

Truluck's Seafood, Steak, and Crabhouse

3 minAmerican

Lonesome Dove Western Bistro

See all nearby restaurants

Nearby attractions

The Moody Theater

1 minTheaters

Stevie Ray Vaughan Statue

6 minMonuments & Statues

Congress Avenue

6 minPoints of Interest & Landmarks

Congress Avenue Bridge / Austin Bats

4 minBridges

See all nearby attractions

1,340Reviews

705Photos

4Q+A

100Room tips

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English

Popular mentions

+5

Anniversary fun!

Great staff and beautiful view of the lake. We upgraded to the spectacular room which was nicely appointed. They made our dog feel so welcome with a surprise gift! Fun at the bar and great people watching. But no place to really dance to the great music the DJ was spinning.

Date of stay: March 2019

Response from TeamMarriott, Manager at W Austin

Responded yesterday

Hello divaprima5, It was our pleasure welcoming you to the W Austin for your anniversary celebration. We are charmed to know you had an excellent stay in your bright & vibrant accommodations and that our Talent left such a warm impression. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We can't wait to share your kind comments with them, and we look forward to hanging out again soon. Best Regards, Marisa Nunez Director of Rooms

Nice but not Wow

We've stayed at many hotels all over the country as you can see from our reviews. Booked the W for a friend's party at ACL small stage and while it is a convenient location, it is wayyyyyy overpriced. We bit the bullet because it was a combined Valentine's/Anniversary/Party…

Date of stay: March 2019

Response from TeamMarriott, Manager at W Austin

Responded 5 days ago

Hello Nicole_Gus_2010, Thank you for choosing to stay with W Austin for your celebration. We are thrilled we met most of your expectations, and that you had a great time at our bar after relaxing in our modern guestrooms. However, we also appreciate you mentioning all that you would change. We are grateful for your valuable suggestions and have taken a note of it. We hope that our limitless covet for excellent service will bring you back to us again. Best Regards, Marisa Nunez Director of Rooms

DO NOT GO TO THE BAR

Unconsciously high prices, bad service, poor (small) pours. This was a massive disappointment! I would not recommend. Good mixed drinks, straight pours were small and over-priced. DO NOT come here at all!!!

Date of stay: March 2019

Response from TeamMarriott, General Manager at W Austin

Responded 2 weeks ago

Hello WGibson648, We hope you will accept our apologies for the disappointing experience at our bar and for not providing the exceptional service you should always receive from us. Our goal is to give consistent, outstanding service to all of our guests, and we are sorry we failed in our efforts. We would be honored to have you visit us again to restore your faith in us. Thank you for the valuable feedback, we are grateful for your business. Best Regards, Marisa Nunez Director of Rooms

Best Location in the City

I love staying at the W because there are a lot of great restaurants and things to do within walking distance. The seating areas, bars, and restaurants are off to the side and are a bit of a labyrinth. I always get lost in them. The room is decent and the bathroom is spacious. …

Date of stay: January 2019

Response from TeamMarriott, Manager at W Austin

Responded 3 weeks ago

Hello AmyTravels4Work, Thank you for choosing W Austin for your stay once again! There is nothing greater than to read that a guest returns to our hotel because they love our supreme location. We live for making our guests feel at home, so we are delighted to know how happy you were your relaxing urban accommodations. We would love to have you back anytime, and we appreciate you choosing us! Best Regards, Marisa Nunez Director of Rooms

I've stayed at a few W hotels and they are definitely different than the average hotel. Different is not better in this case--the rooms are tiny for the $, and you only get one sorry desk chair if you happen to want to sit somewhere in your room. Sure, the bed is there, but…

Date of stay: February 2019

Response from marisa n, Guest Relations Manager at W Austin

Responded 3 weeks ago

Thank you very much for your feedback on your recent stay. We are glad to hear we met your expectations on cleanliness and our friendly staff. We will share the additional information with the appropriate hotel team in an effort to improve our product and services. Thank you for being our guest.

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