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W Austin

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Traveler (423)
360
Panoramas (44)
Room & Suite (252)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
W Austin is a hotel located in downtown Austin, Texas next door to the famed Austin City Limits music venue. Our boutique hotel near the 2nd Street District offers rooms that are stylish and comfortable, we also offer over 10,000 sqft of event space.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Book Early & Save in TX!
Hotel deals
1,340Reviews
705Photos
4Q+A
100Room tips
Traveler rating
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Popular mentions
+5
Great staff and beautiful view of the lake. We upgraded to the spectacular room which was nicely appointed. They made our dog feel so welcome with a surprise gift! Fun at the bar and great people watching. But no place to really dance to the great music the DJ was spinning.
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Response from TeamMarriott, Manager at W Austin
Responded yesterday
Hello divaprima5, It was our pleasure welcoming you to the W Austin for your anniversary celebration. We are charmed to know you had an excellent stay in your bright & vibrant accommodations and that our Talent left such a warm impression. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We can't wait to share your kind comments with them, and we look forward to hanging out again soon. Best Regards, Marisa Nunez Director of Rooms
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We've stayed at many hotels all over the country as you can see from our reviews. Booked the W for a friend's party at ACL small stage and while it is a convenient location, it is wayyyyyy overpriced. We bit the bullet because it was a combined Valentine's/Anniversary/Party
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Response from TeamMarriott, Manager at W Austin
Responded 5 days ago
Hello Nicole_Gus_2010, Thank you for choosing to stay with W Austin for your celebration. We are thrilled we met most of your expectations, and that you had a great time at our bar after relaxing in our modern guestrooms. However, we also appreciate you mentioning all that you would change. We are grateful for your valuable suggestions and have taken a note of it. We hope that our limitless covet for excellent service will bring you back to us again. Best Regards, Marisa Nunez Director of Rooms
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Unconsciously high prices, bad service, poor (small) pours. This was a massive disappointment! I would not recommend. Good mixed drinks, straight pours were small and over-priced. DO NOT come here at all!!!
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Response from TeamMarriott, General Manager at W Austin
Responded 2 weeks ago
Hello WGibson648, We hope you will accept our apologies for the disappointing experience at our bar and for not providing the exceptional service you should always receive from us. Our goal is to give consistent, outstanding service to all of our guests, and we are sorry we failed in our efforts. We would be honored to have you visit us again to restore your faith in us. Thank you for the valuable feedback, we are grateful for your business. Best Regards, Marisa Nunez Director of Rooms
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I love staying at the W because there are a lot of great restaurants and things to do within walking distance. The seating areas, bars, and restaurants are off to the side and are a bit of a labyrinth. I always get lost in them. The room is decent and the bathroom is spacious.
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Response from TeamMarriott, Manager at W Austin
Responded 3 weeks ago
Hello AmyTravels4Work, Thank you for choosing W Austin for your stay once again! There is nothing greater than to read that a guest returns to our hotel because they love our supreme location. We live for making our guests feel at home, so we are delighted to know how happy you were your relaxing urban accommodations. We would love to have you back anytime, and we appreciate you choosing us! Best Regards, Marisa Nunez Director of Rooms
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I've stayed at a few W hotels and they are definitely different than the average hotel. Different is not better in this case--the rooms are tiny for the $, and you only get one sorry desk chair if you happen to want to sit somewhere in your room. Sure, the bed is there, but
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Response from marisa n, Guest Relations Manager at W Austin
Responded 3 weeks ago
Thank you very much for your feedback on your recent stay. We are glad to hear we met your expectations on cleanliness and our friendly staff. We will share the additional information with the appropriate hotel team in an effort to improve our product and services. Thank you for being our guest.
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Is there an additional charge for a puppy 8 weeks old?
We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0 votes
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They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
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Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them directly to see what their availability is over your stay dates. The first is the City Hall parking garage, which is very close to the hotel and the second would be the two AMLI buildings, part of the 2nd Street District. Please let me know if you have any additional questions. My team and I look forward to welcoming you soon. Warm Regards, Drew McQuade
0 votes
Hello! When you book with us, make sure to mention you're traveling with an infant, and we will place you in a quiet room. We also have a Starwood crib that we would be happy to have pre-placed in the room for you. Warm Regards, Drew McQuade
1 vote
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"Mention your special event if applicable, and ask for a good view if you want one."
"Before you accept your room ask them to show you what it looks like and make sure it suits your needs for the trip."
"Higher floors are quieter"
"The 14th floor had a beautiful view and it was very quiet!"
"Request a room with a balcony. There aren't many."
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PRICE RANGE
$369 - $1,261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w austin hotel austin
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
251
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