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Traveler (494)
360
Panoramas (44)
Room & Suite (227)

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About

#54 of 232 hotels in Austin
Location
4.8
Cleanliness
4.7
Service
4.5
Value
3.9
GreenLeaders Gold level
Book a stay at W Austin and live it up in the "Live Music Capital of the World." Our luxury hotel in Austin, Texas, is nestled downtown next to the world-famous Austin City Limits. When your busy day in our city ends, curl up on your own ultra-comfortable W Bed. Order in-room service and watch the latest series on your flat-screen TV. You love to discover new things when you travel. Let the W Austin be your guide.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Kids stay free
Valet parking
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Outdoor dining area
Special diet menus
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
River View
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.
4.5
1,472 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The W Austin garners acclaim for its attentive service, with staff often going the extra mile for guests. Its modern ambiance and artful decor win over visitors, as does the prime location ideal for urban exploration. While the hotel's amenities and cleanliness receive high marks, particularly the 'white glove treatment,' some guests feel the stylish rooms are cramped and not worth the steep prices. Despite these criticisms, the hotel's overall experience is generally celebrated, even if some reviewers note the value could be improved.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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1472Reviews5Q+A100Room tips
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Alis171717 wrote a review Feb 18
Venice, Italy77 contributions25 helpful votes
+1
We stayed at this location because of the Austin Marathon. We loved it! Close enough to the start and the finish, but you don’t hear any noise from the event. The room was fancy and I really appreciated the complimentary coffee in the lobby. I also liked the Davines shampoo and conditioner provided, that’s very good stuff! The gym is very well equipped especially for the people who like to do CrossFit (there is a rower and an assault bike ❤️ - first time I see this in a hotel!) . They also have 3 peloton bikes. I want to extend a special thank to Suzanne for her exceptional friendliness during my check in process. I really appreciated her dedication to provide amazing customer service! We will for sure come back! Thank you again !
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alliegh J wrote a review Jan 2024
1 contribution
The place was very clean and beautiful. The overnight valet guy ched was so nice, funny and helpful 10/10 stay we had a wonderful/comfortable time we really enjoyed our time. the scenery was spectacular. everything was perfect! thank you.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Luis M wrote a review Jan 2024
Austin, Texas2 contributions
Had an exceptional stay here at the W over the weekend. Aiden and Will at valet were nice gentlemen, with a great greeting and recommendations for a late night snack. Cordial service altogether here at the W. I left a happy customer. Would recommend!
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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34jedb wrote a review Jan 2024
New York City, New York24 contributions8 helpful votes
Suzanne and staff took care of us. We stopped in over the long weekend to get some Austin grub. Terry Black's gave us a feast and hotel staff bought up a microwave when we were ready for round 2. They then let us keep our left overs in the freezer when we failed to finish everything the second time. Breakfast crew were great , and the location was great. Icing on the cake Suzanne sent up chocolate chip cookies & milk for my son after we got settled in. The weather was cold and there was construction going on, but the staff and service more than made up for it.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Check the forecast before you book.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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afaq s wrote a review Jan 2024
Los Angeles, California11 contributions1 helpful vote
I had an exceptional experience at W Austin, starting with Aedon at the valet who warmly welcomed us and shared valuable insights about the area. Alex at the front desk was incredibly engaging and helpful. Throughout our stay, Olivia, Seth, Brian, and Shantel consistently demonstrated professionalism and went above and beyond to make our visit memorable. Kudos to the outstanding team for their impeccable service.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Pool isn't heated Rooms are smaller for families Good location for people here for night life
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kelsey W wrote a review Dec 2023
1 contribution
0/10 bed and bedding, chunky and extremely warm down mattress and the worst pillows. Valet damaged my car on the first night of my three night stay. Only had house keeping on the first day had to request additional towels and toiletries. Good gym but shared by residents.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from W Austin, Other at W Austin
Responded Dec 2, 2023
Thank you for your feedback. We will review with hotel team and ensure these issues are addressed. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dimi76 wrote a review Nov 2023
118 contributions53 helpful votes
This is the second time I stayed here and again I couldn’t fault the place. However I was intrigued to know what the refurbishments downstairs were going to be. When I visited last year I was totally blown away out how nice it was downstairs and what a great venue to socialise in. I can only imagine it’s going to be out of this world with the new renovations. The staff here are efficient, welcoming and professional. Highly recommend to anyone considering staying, plus it’s in a great location.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kerrileaward wrote a review Nov 2023
Belton, Texas2 contributions
The check-in lobby was small and dark. The lobby restroom was dirty and there was no toilet paper… not the best first impression. The room was smaller than expected. The make-shift bar/restaurant on second floor was pretty disappointing. The wireless speaker in the room did not work. There was a a security guard who would not even let us walk around the pool. He said it was closed to everyone. Pretty disappointed to pay this much for a small room and no other amenities. .
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Wait until their renovation is completed before trying out this hotel. I think it will be fine in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brian L, Guest Services / Front Office at W Austin
Responded Nov 7, 2023
We appreciate your response and are sorry to hear about your experience. Thank you for bringing this to our attention so we can work with our team to ensure even all the small details are covered. Our pool is open from sunrise to sunset and we welcome guests during that time. We hope you'll give us a chance to serve you next time you're in Austin!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott G wrote a review Oct 2023
New York City, New York117 contributions48 helpful votes
+1
Last night, I was scammed out of over 50,000 hard-earned Marriott points by false advertising by or on behalf of the W Austin on Marriott’s website (screenshots with timestamps attached as proof). Specifically, I was scammed out of these points by W Austin’s refusal to honor the currently advertised points availability on the Marriott website for the hotel of 304,000 points for Oct. 18-23. This caused me to cancel an existing Marriott points reservation at the Aloft Austin, which Marriott then would not give me back at the original points level and demanded over 50,000 points more to reboook. To add insult in injury, the false advertising is still up on the Marriott website this morning showing you can book the W Austin for 304,000 points from October 18-23. Except when you try to book it the website will not let you. I am a Lifetime Marriott Bonvoy Titanium member with 1,547 nights stayed and 18 years as Platinum or higher. Last evening I had the most disappointing and upsetting experience I had ever had in my 30 years of being a loyal Marriott client. In a nutshell, the W Austin and Marriott refused to stand behind their website’s statements that I could book W Austin for 304,000 points between Oct. 18-23 (Formula 1 one weekend) which had caused me to cancel a long-standing points reservation at the Austin Aloft for 180,000 points so I would have the 304,000 points to book the W. I had to cancel my existing reservation because the Marriott website will not let you book a new points reservation, unless you have a sufficient amount of points in your account to afford the new reservation’s points amount. After being unable to book the W Austin for the advertised points, I called the Marriott Titanium line naïvely thinking they would fix the problem without any issues given my 30 year history of complete loyalty to the brand and investment of probably several hundred thousand dollars of hotel bookings over the course of a lifetime. Sadly I was mistaken. Marriott’s Titanium line told me that the W Austin REFUSED to honor the Marriott website’s statements that the rooms were available on those dates for 304K points. So then I asked them to simply reinstate my reservation at the Aloft for 130k points which I had just canceled so I would have the necessary 304k points to book the W. (Note that when I made the call to the line I misremembered that the Aloft reso cost me 130K points when it actually cost me 180K points which I confirmed this morning when I found my April 2023 booking email but the point remains. I am out the 50K points because of the false advertising and the refusal then rebook me at the Aloft at the original points amount.) The Marriott Titanium line refused and told me the Aloft would now cost me 236K points. 50K points MORE - based entirely on W Austin’s/Marriott’s own wrong information on their website. Even after escalating to a supervisor on the Titanium Elite line Marriott and the W Austin refused to stand behind their website’s advertised points offer of 304k points for the W. Nor would Marriott credit my account back the difference between the 180K points for the Aloft reso I had booked and canceled based on the website’s offer and the 236k points they are now charging for those same dates at the Aloft. This is no way to treat a lifetime customer. And to not stand behind their own website’s advertised price to make this right is unconscionable. W Austin and Marriott you should be ashamed of yourselves. Moreover, this is a blatant violation of the Texas Deceptive Trade Practices Act. Unbelievable. The lesson is the website is false advertising and the W Austin and Marriott refuses to stand behind their representations in their advertisement. I am owned an apology by both. I have no problem with their hotels not being willing to accept points on peak weekends, but then the website can’t say that they are accepting points for those dates. And they absolutely have to stand behind what the website says. Not doing so is false advertising. Screenshots to prove what occurred.. Showing the advertised availability of these hotels with points, and then the refusal to book them. And the new dramatically higher points price for the Aloft. The W Austin has only one legally correct choice and that is to honor the reservation at 304,000 points. Screenshot taken just a few minutes ago shows they are still advertising the “Wonderful Room” for this price for those exact dates of Oct 18-23, 2023. Note that the same advertising practice occurred for the Marriott Austin downtown, which also refused to honor the advertised 304,000 points for these dates , which I tried after failing at the W.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from W Austin, Other at W Austin
Responded Oct 17, 2023
Thank you for taking the time to speak with us today. We hope we have clarified all of the information for you. We hope to have you as our guest in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beatriz Z wrote a review Aug 2023
6 contributions1 helpful vote
No hot water no valet. This hotel calls itself a w marriot but it isn’t. We arrived with luggage to move a our daughter to an apartment. There was nobody there to help. In a W Marriot? Service at the restaurant hotel terrible. Reception not very helpful
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from W Austin, Other at W Austin
Responded Aug 27, 2023
Thank you for sharing your recent experience with us. Our sincerest apologies for the various issues you experienced. Out hope is that you give us another opportunity to have you back as out guest to ensure you have more memorable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$307 - $509 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w austin hotel austin
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
251
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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W AUSTIN - Updated 2024 Prices & Hotel Reviews (TX)

Frequently Asked Questions about W Austin
Which popular attractions are close to W Austin?
Nearby attractions include The Moody Theater (0.04 miles), Austin City Limits Live (ACL Live) (0.03 miles), and Stevie Ray Vaughan Statue (0.3 miles).
What are some of the property amenities at W Austin?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at W Austin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Austin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Austin?
Yes, valet parking is available to guests.
What are some restaurants close to W Austin?
Conveniently located restaurants include Red Ash, Truluck's Ocean's Finest Seafood & Crab - Austin Downtown, and Group Therapy.
Are there opportunities to exercise at W Austin?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is W Austin located near the city center?
Yes, it is 0.3 miles away from the center of Austin.
Are pets allowed at W Austin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Austin offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to W Austin?
Many travelers enjoy visiting Texas State Capitol (0.7 miles), The Driskill (0.4 miles), and O. Henry Home & Museum (0.4 miles).