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W Austin

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#19 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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W Austin
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1,132 Reviews from our TripAdvisor Community

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Showing 1,113: English reviews
Georgetown, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago via mobile

Each time I have stayed at the W in Austin the staff has been unbelievably nice. The hotel has arguably the best location in Austin. The bar is first rate. If you're looking for a foolproof great place to stay this is the place

Helpful?
Thank Paul D
WAustinMgr, General Manager at W Austin, responded to this review

Hello Paul, Thank you for your review. I am delighted that you loved your stay with us. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin for a drink, or two, again soon. Best Regards, Drew McQuade General Manager More 

NJ
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago

It is a premium quality hotel at moderate prices. Door service and valet were very friendly. Front desk and concierge were helpful. Rooms were nice although teh bathroom layout NO DOOR was quite odd. Needed to order a shower curtain to put in front of the glass shower for privacy. Great lobby and lounge which doubles as a club at... More 

Helpful?
Thank mplafferty
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am delighted that you loved your stay with us and had a great brunch at TRACE. We are currently looking at options surrounding the issue with no door in the bathrooms. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew McQuade General Manager More 

Dallas, Texas
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

I was excited to be at this hotel for an overnight business meeting. I've stayed at the Dallas W and was expecting a similar high end vibe but was disappointed. The staff was attentive, but the hotel itself felt like a low to moderately priced residential loft building. Contemporary but worn and tired. My room was tiny with a low... More 

Helpful?
Thank Cmgabel
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable and I am disappointed that we did not deliver that experience for you. Glad you enjoyed our workout facility as it is one of my favorite spots in the hotel. I would love the opportunity to discuss your concerns directly. Please feel to contact me at... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This hotel is gorgeous--clean and comfortable and located in a great part of town. There are plenty of bars and restaurants within walking distance, and the Austin City Limits concert venue is actually attached to the building. My room and bathroom were spacious and on the sixth floor I had a veranda overlooking the beautiful roof-top pool (in the summer... More 

Helpful?
Thank Jenna S
WAustinMgr, General Manager at W Austin, responded to this review

Hello Jenna, Thank you for your review. I am delighted that you loved your stay with us, especially FIT. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon and maybe even a show at ACL. Best Regards, Drew McQuade General Manager More 

Houston, Texas
Level Contributor
19 reviews
10 hotel reviews
Reviewed October 28, 2016 via mobile

This was the first hotel I stayed in at Austin. It is rare to find a hotel with high ranking in every area. The service is spectacular. The food is delicious, the rooms are extremely clean and the gym is awesome! The location is perfect and the fireplace area is great for relaxing and having a glass of wine. I... More 

Helpful?
Thank dkonkal
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am delighted that you loved your stay with us and cozied up at the fireplace with a glass of wine. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew McQuade General Manager More 

Milan, Italy
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 27, 2016

During F1 week, it is a quite busy here, so the bars and restaurants are busy and have a great energy. Staff at the W are welcoming and try to assist at every move. Rooms are odd shapes, and our room must have the smallest king size bed in the USA. This is Texas too... so no idea how anyone... More 

Helpful?
Thank sunshinenow66
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. F1 is such a busy week for us and i'm glad you enjoyed the location and surrounding bars and restaurants. Our team strives to make every stay memorable and I am disappointed that we did not deliver that experience for you. I would love the opportunity to discuss your concerns directly. Please feel to... More 

boca raton
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 26, 2016

The rooms at all the W Hotels I've ever stayed in tend to be very nicely furnished but they never have enough room for clothing. No dresser to be found although there was a small closet. The bathroom was very nice and they have wonderful amenities by Bliss Spa. The restaurant, Trace was very nice and the wait staff was... More 

Helpful?
Thank jmr718BocaRaton
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am delighted that you loved your stay with us and had time to check out FIT and dine at TRACE. Our team strives to make stays memorable and it looks like we succeeded. We are currently looking at storage solutions for clothes, as this is a huge request among guests. We look forward... More 

Boston, Massachusetts
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 26, 2016

While this hotel is expensive, if you want a great location in downtown Austin with a beautiful hotel you should choose this place. The pool is great, the bar is fun, and the rooms were very nice. I went for business and loved staying at the W.

Helpful?
Thank vyhof2025
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am delighted that you loved your stay with us and got a chance to go to WET and enjoy our amazing bars in the Living Room. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Best Regards,... More 

San Francisco, California
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed October 23, 2016 via mobile

Location is very convenient to exploring Austin, however some issues... valet blocked our car as we were trying to leave and although he saw us sitting there trying to exit, he pulled someone elses car up and they took their sweet time leaving. Since he got a good tip from the entitled old msn, he just shrugged at us, like... More 

Helpful?
2 Thank noncorteccia
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am sorry you experienced delay at valet and no empathy at the concierge during your stay. Our team strives to make every stay memorable and I am disappointed that we did not deliver that experience for you. I would love the opportunity to discuss your concerns directly. Please feel to contact me at... More 

Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 23, 2016

I was in Austin for a conference being held at the hotel itself and had a wonderful stay. Check in was efficient and friendly. My room was quite large with two queen beds and a nice view of the river, a large bathroom area, some snacks for a fee (though no mini-fridge/mini-bar), Apple + micro USB charging cables, bathrobes, iron... More 

Helpful?
Thank D T
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am delighted that you loved your stay with us and had a chance to experience our wonderful amentities offered here at W Austin. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew McQuade General... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Trace - W - Austin
Trace - W - Austin
Cuisines: American, Contemporary
Living Room
Living Room
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 

Additional Information about W Austin

Address: 200 Lavaca St, Austin, TX 78701-3928
Location: United States > Texas > Austin
Price Range: $241 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Amex, Starwood, Hotels.com, Expedia, Priceline, Travelocity, Booking.com and Jetsetter so you can book your W Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Austin Hotel Austin
Hotel Style:
#2 Green Hotel in Austin
#4 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#9 Luxury Hotel in Austin
#11 Business Hotel in Austin
#30 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from W Austin staff and other travelers.
3 questions
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See all questions (3)

Questions? Get answers from W Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor and a corner room for views.”
 of 5 bubbles sunshinenow66, Oct 27, 2016 | Read review
“I would definitely recommend trying to get a corner room. It was big and had great views!”
 of 5 bubbles 317christiem, Oct 19, 2016 | Read review
“all rooms are very quiet”
 of 5 bubbles 451rudym, Oct 14, 2016 | Read review
“If you want views go for a Cool Corner suite and hang the expense!”
 of 5 bubbles urbanelady, Oct 8, 2016 | Read review
“Higher floors, away from elevator”
 of 5 bubbles TwinComanche, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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