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Traveler (397)
Room & Suite (249)
Pool & Beach (70)
Overview
  • Excellent66%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible2%
Travelers talk about
“wet deck”(16 reviews)
“trace restaurant”(15 reviews)
“bliss products”(17 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from W Austin
Special Offer: Save up to 20% in TX!
Hotel deals
Offers from W Austin
Special Offer: Save up to 20% in TX!
Hotel deals
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Rooms
Jul 30Jul 31
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,301)
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1,279 results
Traveler rating
807
291
99
46
36
Traveler type
Time of year
LanguageEnglish
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807
291
99
46
36
Show reviews that mention
All reviewswet decktrace restaurantbliss productscorner suiteliving roomhip hotelmoody theaterchocolate covered strawberrieslounge arealady bird lakefour seasonshotel barheart of downtownlive musictown lakevalet parkingfitness center
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1 - 5 of 1,279 reviews
Reviewed 6 days ago

Very upscale, contemporary hotel in the heart of downtown. Walking distance to everything. Front desk and staff were very accommodating, friendly and helpful. The Bell Staff was somewhat lacking and not very helpful when getting luggage out of and to the Uber's

Thank 537gailh
Response from WAustinMgr, Manager at W AustinResponded 4 days ago

We enjoyed your review on your recent W Austin experience. Thank you for sharing it, and we look forward to having you back with us again! Frank Everet, W Insider

Hotel's Favorite
Reviewed March 31, 2018 via mobile

After a lot of research and debate, we booked the W Hotel for our three night, long weekend trip. We couldn't be happier with what we got. Our stay exceeded all expectations and was the perfect complement to a relaxing and fun trip. The location...More

1  Thank onlyherbackpack
Response from WAustinMgr, Manager at W AustinResponded April 3, 2018

Thank you so much for sharing your love for W Austin! Whether it's a long weekend or a quick getaway we keep it fun and limitless in the heart of downtown Austin. Your experience means everything to us, and we can't wait to welcome you...More

Reviewed 1 week ago via mobile

A very last minute trip was great! all due to our front desk guy, Alex. He was very accommodating. We got our balcony, with pool view and even a little birthday celebration cake. Everything was walking distance from the hotel and they had a great...More

Thank cuevasanna
Response from WAustinMgr, Manager at W AustinResponded 1 week ago

Thank you for sharing your weekend W Austin experience! Alex is a star, and it's no surprise that he elevated your stay with his service. We loved hosting you and the group. Until next time! Frank Everet W Insider

Reviewed 1 week ago via mobile

Stayed there one night in business. Usual cool W, nice room, got upgrade being SPG gold member. Thanks W. Was very close to my visit site, good neighborhood didn’t try pool or anything else but looking forward to my next trip.More

Thank amsterdamnyc
Response from WAustinMgr, Manager at W AustinResponded 1 week ago

We really appreciate your strong loyalty to SPG, and our location is always mentioned as the best. Next time we'd love to have you enjoy our WET deck. We'll be here to offer you a warm welcome during your next W Austin experience. See you...More

Reviewed 1 week ago

The hotel is nice- it was always clean, and the staff was always very helpful. Just a little bit on the pricey side :( But overall, a pleasant stay and grateful for the help from the front desk to the room service.

Thank Piglet1981
Response from WAustinMgr, Manager at W AustinResponded 1 week ago

Thank you for sharing your recent experience with us. Our talent have a passion for delivering a one-of-kind experience with each guest. We hope to take care of you again in the future! Frank Everet W Insider

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$224 - $496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Austin
#6 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#11 Business Hotel in Austin
#15 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Details
Price range
$224 - $496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Austin
#6 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#11 Business Hotel in Austin
#15 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (397)
Room & Suite (249)
Pool & Beach (70)
Dining (50)
Amenities (61)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
paulsbae
December 23, 2017|
AnswerShow all 2 answers
Response from WAustinMgr | Property representative |
We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0
Votes
scmiami
September 26, 2015|
AnswerShow all 3 answers
Response from Roman X | Reviewed this property |
They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
0
Votes
M1029
March 30, 2015|
Answer
Response from WAustinMgr | Property representative |
Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them... More
0
Votes
Room Tips
"The higher the better for the view!"
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"High floor away from elevators"
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"Go someplace else!"
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"Choose a different hotel ..."
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