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La Quinta Inn & Suites Austin NW/Lakeline Mall

#47 of 196 Hotels in Austin
Certificate of Excellence
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La Quinta Inn & Suites Austin NW\/Lakeline Mall
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261 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Traveling with our adult daughter, the suite was a great deal. Very comfortable. Quiet. The breakfast included bacon and eggs. The coffee was good. The price very reasonable. Large, clean , and attractive room.

Review collected in partnership with La Quinta

Helpful?
1 Thank tkgrunewald
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

I am pleased that you and your family had an enjoyable stay. We look forward to seeing you again. Jayme H - General Manager More 

Odessa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

In an area that is damp and hot the AC filters need to be changed out more than regular times. The mold and mildew will collect and Febreeze doesn't cut it. When you have tight lungs or allergies to the mold it does not make for a pleasant stay

Review collected in partnership with La Quinta

Helpful?
1 Thank Judith B
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Thank you for letting me know about your experience at the hotel. I will speak with the maintenance and housekeeping staff concerning this. We look forward to your next visit. Jayme H - General Manager More 

Texas
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everyone I encountered was very nice. I was in town for business and they had made my reservation for me. They told me it was at this one, but when I arrived, there was not one made there. They had made it at a different location. The guy at the desk was able to find me a room there and... More 

Helpful?
1 Thank mladamik
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Thank you for taking the time to let us know about your experience at the hotel. I am very happy that the staff was able to help you get your reservations sorted out. We look forward to your next visit. Jayme H - General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice room..staff wonderful! Very nice breakfast set-up. In a very nice and quiet location. Would recommend to family and friends. What was really nice was having the guest laundry and not having to drag dirty clothes to a laundromat!

Helpful?
Thank Norva S
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Norva S - I am happy that you were able to utilize our on-site laundry facility, it most certainly comes in handy when on vacation. I appreciate your comments and am pleased to know that you and your family had an enjoyable stay. We look forward to your next visit. Jayme H - General Manager More 

Austin, Texas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

High temps in Austin and the air conditioning goes out. Where do we go with our pet to get out of the heat? It starts with a call answered by Bill, who was very helpful in getting everything set up for our stay. An hour later we arrived to check in, hot miserable and crabby with a cat that is... More 

Helpful?
Thank Marcia L
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Marcia L - Thank you for your kind words about Bill and his level of customer service. I am glad you were able to escape some of that "Austin heat" and relax while our guest. Jayme H - General Manager More 

Houston, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Average hotel with OK breakfast and nice pool with hot tub. Our room had spider cob webs in the ceiling corners and possibly fleas. We noticed fleas on our little Yorkie after a day of staying. Not sure if the fleas were in the carpet or maybe the dog picked them up from the groomer a few days before this... More 

Review collected in partnership with La Quinta

Helpful?
Thank Mark T
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Mark T - Thank you for taking the time to let me know about your recent stay. I am glad you enjoyed the pool and hot tub during your stay. I will speak with our housekeeping team to alert them to your experience. We do have monthly preventative pest service and I will speak with them to see if there... More 

Hideaway, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have an older, larger dog, which needs to be in a ground floor room as well as close to an exit door to the outside. I booked the room through the hotel and a young man named Bill, I think is his name, took care of our needs in a pleasant and very helpful way. He was awesome actually... More 

Review collected in partnership with La Quinta

Helpful?
Thank TexasMBW
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

On behalf of Bill, and the entire hotel staff, we are so very pleased that you enjoyed your stay. We do take a special pride in accommodating our 4 legged guests and are happy to work with special requests when we are able to. We look forward to your next visit. Jayme H. - General Manager More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 4 weeks ago

We came to Austin for a high school graduation, which we missed due to construction the entire way. Upon arrival of our very stressful trip, Bill eased our pain immediately! He was very speedy to get us checked in and settled even tho we had an issue with original room, beyond his control. He handled it very well and our... More 

Review collected in partnership with La Quinta

Helpful?
Thank suenhobbs
Corpus Christi, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

The lobby and public areas are modern. Bright white tile and pin-point lights in the buffet area are plentiful. The room (#301) was a spacious suite with large physical doors separating the living from the sleeping area. The area (for the time being) is quiet with new construction in every direction from the hotel. The front desk was staffed at... More 

Helpful?
Thank condorchristi
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Thank you for taking the time to share your experience at our hotel. I am very happy to see that you enjoyed all aspects of your stay from the property itself to the staff. We look forward to your next visit. Jayme H. - General Manager More 

1 review
3 of 5 stars Reviewed June 21, 2016

This hotel should train the front desk clerks to be more accommodating and have less attitude. Our first stay was excellent, but this trip, he elected to question everything but elected to allow us the reduced rate for this time only.

Review collected in partnership with La Quinta

Helpful?
Thank K1847RAjohna
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

I appreciate your taking the time to let me know about your concerns with your recent stay at the hotel. While identification is required for most rate/discount programs, I will speak with the staff so that we can handle these requests in a way that doesn't leave the guest feeling as you did. Thank you again for your feedback. Jayme... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Austin NW/Lakeline Mall

Address: 10701 Lakeline Mall Dr, Austin, TX 78717
Location: United States > Texas > Austin
Price Range: $111 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Austin NW/Lakeline Mall 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Austin Cedar Park Lakeline
La Quinta Inn & Suites Austin Cedar Park Lakeline Hotel Austin
Hotel Style:
#9 Best Value Hotel in Austin
#31 Family Hotel in Austin
#42 Business Hotel in Austin
#49 Romantic Hotel in Austin
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