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La Quinta Inn & Suites Austin NW/Lakeline Mall

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#51 of 198 Hotels in Austin
Certificate of Excellence
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La Quinta Inn & Suites Austin NW\/Lakeline Mall
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266 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Amenia, ny, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this LaQuinta every time I am in Austin. It is so easy to get to from downtown on Research Blvd and across from a major mall. The staff are so informed, friendly and interesting. I am always welcomed when I come in. And that helps.

Review collected in partnership with La Quinta

Helpful?
Thank Nancy M
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Nancy - I am please to hear that you continue to enjoy your time as a guest of the hotel. Thank you for taking the time to provide your feedback, as this helps our staff to continue to grow. We look forward to your next visit. Jayme H - General Manager More 

Kerrville, Texas, United States
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Nice, Quiet and Great Location. Friendly staff. Like the King Bedroom floor plan-provided plenty of room to spread out. Have stayed here before and will again. Easy access to shopping and all the main highways/toll roads in North Austin. Only negative is I wish the bed had more pillow top padding.

Review collected in partnership with La Quinta

Helpful?
Thank Rose P
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Rose - Thank you for taking the time to let us know your feedback on your stay at the hotel. We look forward to your next visit. Jayme H - General Manager More 

Amarillo, Texas
2 reviews
2 of 5 stars Reviewed August 24, 2016

Have stayed here since it was new. I have watched it slowly deteriate year after year. The mattresses were horrible. (Wore out). Stains on hallway carpets and odor in the room. I won't be back. Needs attention..

Review collected in partnership with La Quinta

Helpful?
Thank 301rockw
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

I regret that your stay did not meet expectation. I do appreciate all feedback and will most certainly look into the concerns that you have expressed. Jayme H - General Manager More 

Midland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016

We requested the manager leave a paper crane in our hotel room, She went above and beyond, learned origami and made an awesome paper crane. the rest of our stay all of the staff knew us by name, and were extremely cheerful and friendly.

Review collected in partnership with La Quinta

Helpful?
1 Thank Richard K
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Thank you very much. I am happy that you could at least tell that it was an origami crane on my first attempt. I am pleased that you enjoyed your stay as well. We look forward to your next visit. Jayme H - General Manager More 

Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2016

Nice hotel in North Austin with a friendly staff! The front desk clerk even called our room to ensure that we were happy with the accommodations! Well managed hotel, clean rooms and breakfast included.

Review collected in partnership with La Quinta

Helpful?
1 Thank Richard L
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Thank you for taking the time to let us know you enjoyed your stay. I will share your comments with the staff and they will be pleased to know that your had a great stay. We look forward to your next visit. Jayme H - General Manager More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2016

Traveling with our adult daughter, the suite was a great deal. Very comfortable. Quiet. The breakfast included bacon and eggs. The coffee was good. The price very reasonable. Large, clean , and attractive room.

Review collected in partnership with La Quinta

Helpful?
2 Thank tkgrunewald
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

I am pleased that you and your family had an enjoyable stay. We look forward to seeing you again. Jayme H - General Manager More 

Odessa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2016

In an area that is damp and hot the AC filters need to be changed out more than regular times. The mold and mildew will collect and Febreeze doesn't cut it. When you have tight lungs or allergies to the mold it does not make for a pleasant stay

Review collected in partnership with La Quinta

Helpful?
1 Thank Judith B
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Thank you for letting me know about your experience at the hotel. I will speak with the maintenance and housekeeping staff concerning this. We look forward to your next visit. Jayme H - General Manager More 

Texas
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 13, 2016

Everyone I encountered was very nice. I was in town for business and they had made my reservation for me. They told me it was at this one, but when I arrived, there was not one made there. They had made it at a different location. The guy at the desk was able to find me a room there and... More 

Helpful?
2 Thank mladamik
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Thank you for taking the time to let us know about your experience at the hotel. I am very happy that the staff was able to help you get your reservations sorted out. We look forward to your next visit. Jayme H - General Manager More 

1 review
5 of 5 stars Reviewed July 10, 2016

Very nice room..staff wonderful! Very nice breakfast set-up. In a very nice and quiet location. Would recommend to family and friends. What was really nice was having the guest laundry and not having to drag dirty clothes to a laundromat!

Helpful?
Thank Norva S
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Norva S - I am happy that you were able to utilize our on-site laundry facility, it most certainly comes in handy when on vacation. I appreciate your comments and am pleased to know that you and your family had an enjoyable stay. We look forward to your next visit. Jayme H - General Manager More 

Austin, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2016

High temps in Austin and the air conditioning goes out. Where do we go with our pet to get out of the heat? It starts with a call answered by Bill, who was very helpful in getting everything set up for our stay. An hour later we arrived to check in, hot miserable and crabby with a cat that is... More 

Helpful?
1 Thank Marcia L
LQLakleineMgr, General Manager at La Quinta Inn & Suites Austin NW/Lakeline Mall, responded to this review

Marcia L - Thank you for your kind words about Bill and his level of customer service. I am glad you were able to escape some of that "Austin heat" and relax while our guest. Jayme H - General Manager More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about La Quinta Inn & Suites Austin NW/Lakeline Mall

Address: 10701 Lakeline Mall Dr, Austin, TX 78717-5985
Location: United States > Texas > Austin
Price Range: $108 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Austin NW/Lakeline Mall 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Austin Cedar Park Lakeline Hotel Austin
La Quinta Inn And Suites Austin Cedar Park Lakeline
Hotel Style:
#10 Best Value Hotel in Austin
#31 Family Hotel in Austin
#42 Business Hotel in Austin
#49 Romantic Hotel in Austin
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