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Just moved to the area. This place is located so you can get anywhere with ease. The staff is so amazing! They are not only willing to share their knowledge, but they have helped me complete business from back home. The rooms are nice and...More
Management response:Responded August 11, 2017
We appreciate the time to review our property. At WoodSpring Suites, we take great pride in our property and our guests. It is a pleasure to serve you and our guests.
Thank you, we look forward to your future stays!
My fiancé and I were going to stay with a friend while we were traveling to Austin for the weekend but plans changed as we arrived and found out she had cats which both of us are allergic to. We ended up finding a last...More
Management response:Responded February 21, 2017
We are happy to provide you a great stay on your weekend travels. WoodSpring Suites looks forward to giving you and all guests a pleasurable experience. Thank you, Vanessa Gomez
Well....the hotel is clean; the staff are VERY pleasant (really nice and competent people); and the rates are low - about $60 a night. And if that is all you are looking for this place will be fine. That's why I gave it two stars...More
1 Thank Shanghai_Traveller1
Management response:Responded July 31, 2017
Thank you for your review. As we move forward we look to continue to serve our guest in new manners, and your suggestions are appreciated. Safe travels in the future. Vanessa Gomez-WoodSpring Suites, General Manager
Has great customer service and great pay rates rooms are very spacious.Also the guests are very friendly.Ive been to many hotels and no other hotels are as good or fair as this hotel.Also I love that there are so many good food restaurants nearby.
Thank johnny a
Management response:Responded July 24, 2017
Thank you for the moment it took giving us this review. We strive for excellence daily and it has shown with you. Our guests give us the passion to succeed further in customer service. We look forward continuing with you and each guest moving forward.
My overall experience was good.
The room was clean and I had unlimited access to all the amenities listed for the guest.
The staff was helpful and courteous.
I have no negative comments.
I felt well taken care of, the price for my stay was...More
Thank antwoin c
Response from Heather L, Guest Relations Manager at WoodSpring Suites Austin AquariumResponded June 21, 2017
Thank you for the review. We are pleased that your stay with us was enjoyable. We hope to have the chance to serve you again soon.