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WoodSpring Suites Austin Aquarium

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Traveler (7)
Room & Suite (13)
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Overview
  • Excellent51%
  • Very good8%
  • Average11%
  • Poor12%
  • Terrible18%
Travelers talk about
“towel exchange”(2 reviews)
“smoking floor”(2 reviews)
“front desk”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Rooms
Jul 8Jul 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)
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Traveler rating
34
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LanguageEnglish
34
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9
13
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All reviewstowel exchangesmoking floorfront deskroom was cleanhear everythingextended staynon smokinggreat customer serviceratesterastovecleanliness
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1 - 5 of 69 reviews
Reviewed 2 weeks ago via mobile

Bring everything. Minimal amenities but very clean. Our stay would had been nicer if not for the manager Vanessa. She's extremely rude and makes you feel very un-welcome. When I made my reservations, I had booked a day to early. She was very un-cooperative &...More

Thank Anita C
Response from Julia R, Guest Relations at WoodSpring Suites Austin AquariumResponded 2 weeks ago

Thank you for the review and tips for other travelers about bringing or planning to buy cookware or other items wanted during their stay. You are right that we keep things simple at WoodSpring Suites so guests can choose and pay for only the specific...More

Reviewed March 13, 2018

WoodSpring Suites offers very low nightly rates - < $50 a night for an extended stay. That is the good news ! So while this place is clean and tidy it is also very stark. The bad news is that the facility is basic in...More

Thank lightfader
Response from Jason A, Guest Relations Manager at WoodSpring Suites Austin AquariumResponded April 3, 2018

" Thank you for your review. We value your feedback and are sorry to hear that our hotel did not provide you with the amenities you expected. We know most hotels provide daily cleaning, cookware, toiletries and other amenities so that is a natural expectation....More

Reviewed February 19, 2018

Good location and Price is very competitive. If you are a price conscious / budget traveler and looking for a basic no-frills accommodation, this is a right place for you. Customer Service- Concept is unknown to the front desk staff (many times, their main recepton...More

Thank Canozind
Response from Julia R, Guest Relations Corporate Liaison at WoodSpring Suites Austin AquariumResponded February 26, 2018

Thank you for taking time to review our hotel. We are very sorry that you had a negative experience during your stay with us. Our goal is to provide every guest with a hospitable environment that is affordable, clean, and simple. It sounds like we...More

Reviewed August 8, 2017

Just moved to the area. This place is located so you can get anywhere with ease. The staff is so amazing! They are not only willing to share their knowledge, but they have helped me complete business from back home. The rooms are nice and...More

Thank ChristiKo2
Management response:Responded August 11, 2017

We appreciate the time to review our property. At WoodSpring Suites, we take great pride in our property and our guests. It is a pleasure to serve you and our guests. Thank you, we look forward to your future stays!

Reviewed July 29, 2017

Well....the hotel is clean; the staff are VERY pleasant (really nice and competent people); and the rates are low - about $60 a night. And if that is all you are looking for this place will be fine. That's why I gave it two stars...More

1  Thank Shanghai_Traveller1
Management response:Responded July 31, 2017

Thank you for your review. As we move forward we look to continue to serve our guest in new manners, and your suggestions are appreciated. Safe travels in the future. Vanessa Gomez-WoodSpring Suites, General Manager

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
$57 - $115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
$57 - $115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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Traveler (7)
Room & Suite (13)
Questions & Answers
Ask a question
Sam F
April 9, 2017|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
Hi, Sam. Yes - at this hotel - 18+ is appropriate for reservations and check-in.
0
Votes
rio_Legend
September 30, 2016|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
Our policy is 18, rio_Legend.
1
Vote
Room Tips
"Bring your own things - as Woodspring provide very little"
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"The hotel is off the highway. All rooms are about the same."
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"Stay at the end of the hall. Call to request non-smoking, as that option is not available on their website."
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"My experience is that each time I have stayed there the various rooms have been GREAT"
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