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Microtel Inn and Suites by Wyndham Austin Airport

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Microtel Inn and Suites by Wyndham Austin Airport
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628 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Long Beach, Mississippi
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was helpful and friendly, the room sparking clean, the bed and pillows comfortable and my wake up call on time. I will definitely come back here!

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank shar0nfl
Spring
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I arrived early and there were no rooms available. Within 5 minutes, they had a room clean and ready for me to move in. Front desk staff is awesome. Building and facilities look new. Spotlessly clean. Friendly staff. Sparking pool. Breakfast with hot waffles is awesome. This is my second time to stay at this location. It is the only... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Mickey M
Management response:

Thank you for the very nice review, we are extremely happy that you were satisfied with our facilities and the staff. We strive for excellence and guest satisfaction is one of our priorities. Thanks for staying with us and see you again soon ! More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Upon arrival we had difficulty checking in due to a credit card issue. Once it was straightened out the young man at the front desk upgraded our room to a suite at no additional charge since we were patient with the check-in process. He and another young man at the front desk were very helpful and accommodating. Some of the... More 

Helpful?
Thank Kris H
Management response:

Thank you for your review, we appreciate all feedback that we are fortunate to receive. It's nice to know that your credit card situation, was straightened out and that the Front Desk Clerk gave you an upgrade. We strive to be the best and to give exceptional service to all of our guests, we are continuously training our staff members... More 

Thornville, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

Did not plan on staying at a hotel so at last minute booked her n the staff was the kindest people I have ever met . There prepared a small shower kit for my daughter and I , the hotels and rooms was so clean and updated , nice !! No bugs , comfortable beds , great choice !

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Tena S
Management response:

Thank you for your comments, we are happy to hear that your stay with us was enjoyable. We try to go above and beyond, and it appears that the front desk did when making the shower kit for you and your daughter ! Thanks for staying with us and hope to see you again! More 

Amarillo, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

For the price expected a nicer hotel. The air conditioning wasn't working properly. The noise level was high. The breakfast was lacking and there where open condiments that had been placed back into the selection containers. We will not be staying here again

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank amberwA5158AP
Management response:

We apologize for your negative experience, there is no excuse for what you have experienced. We are revamping a lot of areas in the hotel to make it better for our guests, this includes preventive maintenance in our rooms as well as what we serve for breakfast. We hope you give us another chance, so we can prove to you... More 

Level Contributor
6 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

My room was very poorly maintained, as poor patchwork repairs can be found throughout the room. The decor is very nice, but the room itself is very small. The towels are extremely poor quality, the type you'd find at a dollar store in a bundle. I only point that out because they have a passive aggressive sign about not stealing... More 

Helpful?
Thank Paul F
Management response:

As mentioned in the above response, we are correcting a lot of deficiencies in our guest room, we are doing this by completing a preventive maintenance program. We will also be taking a look at the detergent we are presently using for our towels as well as sheets. The sign you are referring to has been removed, and I agree,... More 

Overland Park, Kansas
1 review
4 of 5 stars Reviewed 5 weeks ago

Nice basic room. It was clean and the bed was comfortable. Bathroom was clean. overall good value for the Austin area.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank A7307MXscottl
Brian S, General Manager at Microtel Inn and Suites by Wyndham Austin Airport, responded to this review

Dear Valued Guest, Thank you for your great review. Please come back to see us soon. Sincerely, Kimberly Byrd More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed June 16, 2016

Overall excellent facility. Clean. Free hot and cold refreshments in lobby. Excellent above average breakfast. Room needs a few more conveniently located outlets for charging.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Milton M
Management response:

Thank you for your comments, we try to exceed all of our guests expectations and we are happy that you had a great stay. Thanks Again ! and we are looking forward to seeing you again More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Microtel Inn and Suites by Wyndham Austin Airport

Address: 7705 Metro Center Drive, Austin, TX 78744
Location: United States > Texas > Austin
Price Range: $93 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Microtel Inn and Suites by Wyndham Austin Airport 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Microtel Inn & Suites Austin Airport Hotel Austin
Microtel Inn And Suites Austin Airport
Hotel Style:
#11 Best Value Hotel in Austin
#40 Romantic Hotel in Austin
#43 Business Hotel in Austin
#48 Family Hotel in Austin
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