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The Westin Austin at The Domain

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#23 of 198 Hotels in Austin
Certificate of Excellence
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The Westin Austin at The Domain
The Westin Austin at The Domain
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885 Reviews from our TripAdvisor Community

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Showing 861: English reviews
Sao Paulo, SP
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at another Westin before, and it was much better than the one in the Domain. First of all, I entered the room and the bed was badly done, the blanket was kind of cluttered. Then, when I had a shower, the shower curtain was dirty, with a hair and some black liquid spilled on it; and it... More 

Helpful?
Thank fabi_alex
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Fabi, Thank you for sharing your review. We operate under high standards and want to extend our apologies for not executing on the basics. We will work with our housekeeping team to ensure they inspections process improves the quality. Thank you for sharing your feedback and giving us the opportunity to improve. More 

Colleyville, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location is great and we have stayed at this property before and always have had trouble with parking but this time we experienced additional issues including some mold on the walls, refrigerator froze our drinks and no visible adjustments, sink did not drain, reading lights didn't work and no towels out by the pool. The staff response seemed to... More 

Helpful?
Thank Linda343
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Linda, Thank you for sharing. I have reviewed with our team and will have the engineers make sure we fix the items in your room. We strive to ensure all of our guests have the best possible experience and we will redouble our efforts to ensure your next visit is as enjoyable as the ones in the past. More 

Houston, Texas
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is located adjacent to a shopping and entertainment complex in north Austin called The Domain. The hotel lobby was well kept. Check-in and check-out was a breeze. Room was clean, although a bit worn. Perhaps minor attention to detail would have been a nice touch. The bed comforters were a bit heavy for the Texas heat. A thinner... More 

Helpful?
Thank Lentara71
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Lantara, thank you for a great review. We are glad you chose our hotel as your destination in Austin and look forward to welcoming you back in the future. More 

Annapolis, Maryland
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place has captured perfectly the lifeless essence of a business friendly experience. There's really nothing much in walking distance, but the hotel's restaurant is totally acceptable. I can't really say anything bad about this place, just that if you're not here for business there are probably 100 nicer places to find yourself in Austin.

Helpful?
Thank Cavista
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Cavista, Thank you for sharing. We are sorry that there was nothing of interest in walking distance for you to enjoy. The Domain has over 200 stores, 40 restaurants and bars, interactive Top Golf, bowling, exclusive movie theater, parks and walking trails, Whole Foods Market and much more just steps from our front door. We will be more than happy... More 

Dallas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel location is great in front of the Domain. The Hotel is new and the facilities are very nice. What I always experience at Westin is inconsistencies. Sometimes their service is great and some other is very poor. In this occasion the overall experience was average. I called within days in advanced and requested an upgrade either or a... More 

Helpful?
Thank David B
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

David, Thank you for sharing your feedback. We strive to provide top notch service to each and every guests that checks into the hotel. We will look into the long coffee line that you mention and share your review with our teams so we can find opportunities to improve. Thank you for staying with SPG and we sure wish we... More 

Dallas, Texas
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 24, 2016

This is a nice area and the hotel seems very new. I always stay here ever time I am in Austin. It has the Urban restaurant which is nice plus you are right infront of the mall as well. Lovely Westin and the people are just so helpful.

Helpful?
Thank KCExplorer77
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

KC, thank you for taking time to post your review and for mentioning the great people that work in the hotel. We look forward to having you as our guest on your return to Austin! More 

Creston, NC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

Great hotel with very friendly and accommodating staff. Wonderful free breakfast started my day, just after a nice workout in the well-appointed Gym, due to torrential rains. Very nice room with comfortable bedding. I'll be staying here again.

Helpful?
Thank thefirtrader
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Thefirtrader, we appreciate you kind words and want to thank you for making our hotel your destination in Austin. More 

Dallas, Texas
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 23, 2016

This is a very nice hotel - exceeded my expectations. It was up to the high Westin standard. The decor is hip, the rooms comfortable, the restaurant was nice. It is located very nicely in the The Domain area - there is a lot to do in the immediate vicinity.

Helpful?
Thank Tom P
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Tom, thank you for staying with us at the Westin Domain. We look forward to the opportunity to entertain in the near future. More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed August 22, 2016

We just spent a night at the Westin. The Domain is a well-planned area with many shops and restaurants. We were greeted and led to the reception desk. Our questions were answered and a map of shops and drinking/dining spots was provided. The room met our expectations (It is a Westin) and the staff was helpful and courteous. We were... More 

Helpful?
Thank BERNARD O
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Bernard, thank you for a great review. We are so pleased you enjoyed the hotel and the Domain for your anniversary. Travel well. More 

Houston, Texas
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016 via mobile

We stayed overnight at the Westin because of its proximity to the shopping. It is all walking distance but the hotel provides a free golf cart shuttle to take you wherever you want to go and to pick you up as well. Rooms were nice, comfy beds, modern rainfall shower. Felt clean and welcoming.

Helpful?
Thank itpsd
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Itpsd, Thank you so for a great review. We work hard to ensure our guests are comfortable and we will continue to work on our hospitality so we are ready for your return. Thank you! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 

Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Dr, Austin, TX 78758-7796
Location: United States > Texas > Austin > Northwest Austin
Price Range: $189 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Booking.com, TripOnline SA, Priceline, Odigeo, Travelocity and Jetsetter so you can book your The Westin Austin at The Domain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Austin At The Domain Hotel Austin
Hotel Style:
#10 Family Hotel in Austin
#11 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
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