Please provide any additional comments regarding your overall experience at East Austin Hotel. I had plenty of choices to stay in Austin that weekend and stayed there based off a suggestion not a recommendation and convenience to the location of the event that I needed to be at that weekend. Well, I'll never stay there again. I have pics of the roach if you like to see the proof. This review could have been prevented if the person at the front desk would've cared. What was missing or disappointing in your experience with East Austin Hotel? When we found a huge roach in our room, showed the picture to the front desk, the young lady did not seem to care and said there was nothing she could do. She did not bring a manager, or anything about the situation.
Hotel cleanliness outside was not good. It looks like it had not been swept or hosed down in a long time. The pool was full of paid pool guests. One of our beds was not made but had three tousled questionable sheets thrown over it, none tucked in and one on sideways. Water pressure low, and sink didn’t drain fast. Parking was good, underground, therefore shaded. Location was what we expected place we ate was Austin funky and ok. A gelato shop was also walkable.
Yay! Funky, weird Austin still exists here! We loved the design and vibe of the hotel. Great upstairs bar with a breezy deck. Definitely visit when Becca is tending bar. She’ll make you feel right at home, make suggestions for her favorite places to see, eat and drink, and take care of you like you’re her new best friend! We stayed in a cabin room with the bath across the hall. Please, please, please clean up after yourself! Downstairs pool bar is great during nice weather, but too stuffy when it’s hot (no breeze). The restaurant had a limited menu due to shortage of staff. Overall, a definitely good experience.
I stayed alone here for 3 nights in one of the European rooms. Although it didn’t have its own bathroom, it was located directly next to the shower area so really wasn’t a problem for me. I also noticed they cleaned it very regularly. Staff were great, location so good, walking distance to loads of great places. Will be back!
In a great neighborhood with plenty of restaurants, breweries, music spots. Not that far away from main downtown area. Completely walkable. It was a hot week in Austin and the hotel room was kept at a cool temperature throughout without having me touching anything. Coffee in room. Some rooms use shared bathrooms, I thought would be an issue -- not at all, always clean and readily available. Great find for a boutique type hotel.
The cabin public areas were clean however inside the rooms smelled like dog pee. I had to keep the AC on to avoid it being humid and smelly in there. The floors need to be shampood, there were stains. Each guest should get a new pair of shower shoes. I thought it was gross you offered to reuse a prior guests dirty (visibly) shoes. There was no shower soap or sink soap in the bathrooms. In times of covid the cabin rooms should be better.
This hotel was immaculate and an experience unto itself. The pool and surrounding bars were inviting and relaxing spots to hang out and the hotel was also in a great location. We were within walking distance of some of the best restaurants and music venues in Austin.
I can't even describe how amazing my stay here was. I must give a shout-out to Lindsay. She was working the night shift when we arrived. One of the ladies in our group is 7.5 months pregnant, and had just gotten off a 7 hour flight. Lindsay went above and beyond for us, making sure she was taken care of and comfortable. She also checked in later to make sure was comfortable with her accommodations. Also, everything was top notch, and we felt very cared for, but on Lindsay alone, we will be recommending this hotel to everyone we know, and anyone else in our company who comes to Austin for a stay. We leave tomorrow, and I couldn't not write this. We are beyond impressed.
Love the location and design. Wonderful and funky - all the things that Austin is famous for. Good value as well. The pool, pool bar, upstairs patio and bar are great and there is close by shopping and restaurants as well.
If you go in summer months you want a hotel with a pool. This hotel has a great pool and pool bar. It also is walking distance to any place you want to go to. Staff are very friendly. The pool side room we had didn't have a desk so that was only downside if you are planning to get some work done.