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Courtyard Austin North/Parmer Lane

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165 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Austin North/Parmer Lane
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Showing 162: English reviews
Reviewed August 22, 2016 via mobile

I like this place, don't get me wrong. It's nice and the staff is really helpful and friendly. But they're far from the type of hotel i thought they were going to be. They did made up for all the problems but it would have been nicer to have no problems at all The room was really noisy the first...

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Helpful?
1Thank Sylvia G
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your detailed review, I sincerely apologize for all of the problems you experienced during your stay from the pool to the noise and the piece of glass. I have a child of my own and certainly understand your concern. We will work hard to ensure these problems do not reoccur. I appreciate you taking the time to...

Farnham, United Kingdom
Reviewed August 22, 2016 via mobile

I've been travelling America with 2 friends for over a month and stayed in many hotels along the way, but this one I felt I needed to review. Everything was perfect. Receptionist was SO LOVELY and so accommodating, room was perfect, everything was clean. We even showed up breakfast 5 minutes late and the lady stayed late and served us....

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Helpful?
Thank gabriellamaygrace
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you so much for your review, we are very happy to hear your stay was exceptional. Enjoy the rest of your trip! Hopefully you and your friends can come back again.

Campbell, California
Reviewed August 10, 2016

My stay was excellent. This property is very well maintained. I really couldn't be more impressed with the friendliness and sincerity of the staff. The food and bar area is very comfortable. I'd have no hesitation staying here again or in recommending it.

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Helpful?
Thank Russell D
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for recognizing the excellent staff and hard work or our Maintenance Supervisor! Your review is much appreciated!

Jersey City, New Jersey
Reviewed July 20, 2016

Just stayed two nights and was very impressed with the hotel rooms - clean and nicely decorated. Very nice staff - went out of their way to provide great service to us. One area for improvement: the breakfast is very light - there is a Starbucks in the lobby, however I would still highly recommend!

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Thank Maggie M
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your review, we provide a fresh, made to order breakfast with a variety of options to choose from, some lighter some not so light. I am pleased you found the hotel to be clean with helpful staff.

Warrenville, Illinois
Reviewed July 17, 2016

Had another business trip to Austin, one of my favorite cities in Texas. Have stayed at the Hilton Garden Inn next door many times; thought I'd try this property. As I was pulling into the parking lot, on a Sunday afternoon, I saw the property manager and one of her staff personally tidying the parking lot. That said a lot...

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Helpful?
Thank Brian J
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your review, I appreciate your comments and recommendations for the fitness center. Great ideas! We did just complete installation of all new guestroom TV's and the channel guide is now on the TV menu. I will also consider adding a paper guide in the room as well. Thank you again!

Midland, Texas
Reviewed June 7, 2016

Stayed at this hotel over Memorial Day. There was some type of tournament in town. But the hotel was still very quiet and the staff was on the ball. Had coffee and a good bagle from the barista and it was delicious. The hotel was clean, no problems with our car. The parking was well lit. But most importantly was...

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Helpful?
Thank MacsMarvels
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Guy, Thank you so much for giving us your testimonial in regards to a recent visit. We are thrilled to hear it was a pleasant one and hope to see you real soon in the near future, Brian Long GM

Houston, Texas
Reviewed June 6, 2016

Exceptionally clean hotel. The rooms were beautiful. Great location. The staff was very friendly and accommodating. We also had an opportunity to speak with the General Manager. He was so nice! My family had a great time here and will definitely be returning to stay here!!!

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Thank drstolte1
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

drstolte1, Thank you so much for taking your time to provide us such valuable insight on your recent visit to Austin. We are so glad to hear it was a pleasant and it seems as though the experience was memorable. We look forward to hosting you in the future, Brian Long GM

Lubbock, Texas
Reviewed June 6, 2016

The staff was very sweet and professional. And they have Starbucks there. Awesome! Couldn't ask for a better place to stay and right off the highway so you have easy access. Everything to dine out is either there or close by. I really enjoyed my stay. Plus the rooms were very clean and comfortable.

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Thank Mary A
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Mary A., Thank you so much for the review, we can only hope to see you in the future. It looks as though you enjoyed your time in Austin and we will await your return, Brian Long GM

Texas
Reviewed May 14, 2016

This hotel is easy off and on IH-35 that runs from Dallas to Austin. There are plenty of restaurants, stores, gas stations within a short drive. The bed was very comfortable and I slept well. The restaurant in the hotel is a little pricey. The staff was very friendly and helpful. I would definitely recommend.

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Helpful?
Thank TexasTrekGirl
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

TexasTrekGirl, Thank you so much for giving us all this wonderful feedback. I can understand the frustration with The Bistro pricing as with a few days attached it gets a little pricey. I can appreciate the feedback and we can only look for improvements from such, Thanks, Brian Long

Grapevine, Texas
Reviewed April 26, 2016

Be aware, car vandalism is so prevalent at this location, the staff has pre printed auto glass repair services to assist victims. Additional lighting, cameras, and gates needed to improve safety of this dim light parking lot. The night clerks car was parked under the well lit awning. Find another hotel south of Slaughter Ln or stay in Georgetown!

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2Thank 213dave83
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

213dave83, We are so sorry that your vehicle was a victim of car vandalism. We are sorry you felt we had numbers pre-printed however we just wanted to make sure that it was easier on you. Unfortunately we have no control being off a major highway and can only do our best to ensure these types of incidents don't happen...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our Courtyard Austin North hotel located on Parmer Lane near I-35 offers easy access to the offices of Apple, Dell, General Motors and HP. Guest perks include a free shuttle service within a 5-mile radius (7am-9am/3pm-9:30pm)and free property-wide WiFi. Stay productive in our lobby's individual media pods or collaborate with others at the Bistro communal table. Before getting to work, start your day with a healthy breakfast and Starbucks coffee from our Bistro then come back for evening happy hour and dinner. Relax in your room with flat-screen TVs, microwave, mini-fridge and plush Marriott bedding. While on the road, you can still keep up with your routine at our 24-hr fitness center and indoor pool. Our ideal location near downtown Austin, Lake Travis and the Domain along with our valuable amenities make us the top choice among hotels in North Austin. ... more   less 

Additional Information about Courtyard Austin North/Parmer Lane

Address: 12330 N IH-35, Austin, TX 78753
Location: United States > Texas > Austin
Price Range: $116 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin North/Parmer Lane 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin
Hotel Style:
#35 Romantic Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Austin North/Parmer Lane staff and other travelers.
1 question
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Questions? Get answers from Courtyard Austin North/Parmer Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You want it quite - ask for a room to the backside.”
 of 5 bubbles gerincam, Sep 19, 2016 | Read review
“The hotel was quiet. I think that any room would be great.”
 of 5 bubbles drstolte1, Jun 6, 2016 | Read review
“All the guests seem to be happy with their rooms.”
 of 5 bubbles MitchK464, Nov 6, 2015 | Read review
“Upper floors are likely quieter.”
 of 5 bubbles 384kevinf, Oct 14, 2015 | Read review
“PIck one away from the highway if you are a light sleeper”
 of 5 bubbles nldogbert, Jul 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question