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Let's start with the positive the ladies at the front desk were very friendly and welcoming they all had great customer service.
The negative first let me say the lady at the bistro who worked the night shift was not customer friendly at all I...More
Pleasant experience!! Had to have someone fix TV and they were able to get to it in few minutes and extended a courtesy complementary. Front desk has pleasant staff and keep up the good work!! Treatment of Platinum customers is reasonable.
Response from General M, General Manager at Courtyard Austin North/Parmer LaneResponded 3 weeks ago
Thank you for your feedback regarding your recent stay at Courtyard Austin North/Parmer Lane. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
My stay is beyond horrible comparing to my other stays in Marriott. First of all, room service staff directly opened my door in the early morning, even without knocking. My wife and I were roused abruptly while we were sleeping. We felt unsafe and our...More
Thank Jian T
Response from Jeremy S, General Manager at Courtyard Austin North/Parmer LaneResponded October 5, 2017
I am very sorry for the intrusion you experienced from housekeeping, I understand that is frustrating. The policy is to always knock prior to entering the room and I will review this with the team members to ensure they are knocking loudly and announcing themselves....More
Since my arrival in Texas on business I've moved several times staying in different locations. I stayed here twice so far and it's location made it very convenient for me to get to my local destinations. The staff is nice and friendly. The hotel overall...More
Response from General M, General Manager at Courtyard Austin North/Parmer LaneResponded October 5, 2017
Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More
Everything was great. The room was very nice. I would recommend this hotel to everyone. The staff was so friendly. The hotel as a whole was more than I expected. There is no need to change anything, I'm looking forward to my return.More
Thank Valorie D
Response from General M, General Manager at Courtyard Austin North/Parmer LaneResponded October 3, 2017
Hello Valorie, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look...More
$66 - $195 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#35 Romantic Hotel in Austin
Family Rooms ,
Number of rooms
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