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Courtyard Austin North/Parmer Lane

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Courtyard Austin North\/Parmer Lane
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159 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Minneapolis, Minnesota
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have to commend this hotel on having the kindest, most accommodating, staff of any hotel I've stayed at. They consistently went above and beyond to make our chaotic business trip as easy as possible, and always did so with a smile. They even came up with an excellent, local, pizza delivery recommendation (and didn't mind when our team of... More 

Helpful?
Thank katietris
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

It makes my day to hear that our team provided exceptional service during your stay! We appreciate you for taking the time to provide feedback, thank you! More 

Los Angeles, California
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this Hotel for 3 nights while a race tournament at the circuit of the americas. On our small Texas tour this hotel had the most friendly staff and the best rooms. Thanks to everybody who provided a reasonable rating here on TA for this hotel as it was our decision basis. Only negative point. The rooms to the... More 

Helpful?
Thank GERinCA M
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Very glad to hear the 3 night stay at our hotel was pleasant, we hope to see you back again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay here multiple times per month for business and have always had a pleasant experience. The receptionists have always provided me with a great service experience and the rooms are very well kept.

Helpful?
Thank Tasha B
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for noticing the clean rooms and great staff members that make this hotel a great place to stay! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2016 via mobile

I like this place, don't get me wrong. It's nice and the staff is really helpful and friendly. But they're far from the type of hotel i thought they were going to be. They did made up for all the problems but it would have been nicer to have no problems at all The room was really noisy the first... More 

Helpful?
Thank Sylvia G
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your detailed review, I sincerely apologize for all of the problems you experienced during your stay from the pool to the noise and the piece of glass. I have a child of my own and certainly understand your concern. We will work hard to ensure these problems do not reoccur. I appreciate you taking the time to... More 

Farnham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

I've been travelling America with 2 friends for over a month and stayed in many hotels along the way, but this one I felt I needed to review. Everything was perfect. Receptionist was SO LOVELY and so accommodating, room was perfect, everything was clean. We even showed up breakfast 5 minutes late and the lady stayed late and served us.... More 

Helpful?
Thank gabriellamaygrace
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you so much for your review, we are very happy to hear your stay was exceptional. Enjoy the rest of your trip! Hopefully you and your friends can come back again. More 

Campbell, California
Level Contributor
96 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed August 10, 2016

My stay was excellent. This property is very well maintained. I really couldn't be more impressed with the friendliness and sincerity of the staff. The food and bar area is very comfortable. I'd have no hesitation staying here again or in recommending it.

Helpful?
Thank Russell D
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for recognizing the excellent staff and hard work or our Maintenance Supervisor! Your review is much appreciated! More 

Jersey City, New Jersey
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2016

Just stayed two nights and was very impressed with the hotel rooms - clean and nicely decorated. Very nice staff - went out of their way to provide great service to us. One area for improvement: the breakfast is very light - there is a Starbucks in the lobby, however I would still highly recommend!

Helpful?
Thank Maggie M
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your review, we provide a fresh, made to order breakfast with a variety of options to choose from, some lighter some not so light. I am pleased you found the hotel to be clean with helpful staff. More 

Warrenville, Illinois
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 17, 2016

Had another business trip to Austin, one of my favorite cities in Texas. Have stayed at the Hilton Garden Inn next door many times; thought I'd try this property. As I was pulling into the parking lot, on a Sunday afternoon, I saw the property manager and one of her staff personally tidying the parking lot. That said a lot... More 

Helpful?
Thank Brian J
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your review, I appreciate your comments and recommendations for the fitness center. Great ideas! We did just complete installation of all new guestroom TV's and the channel guide is now on the TV menu. I will also consider adding a paper guide in the room as well. Thank you again! More 

Midland, Texas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 7, 2016

Stayed at this hotel over Memorial Day. There was some type of tournament in town. But the hotel was still very quiet and the staff was on the ball. Had coffee and a good bagle from the barista and it was delicious. The hotel was clean, no problems with our car. The parking was well lit. But most importantly was... More 

Helpful?
Thank MacsMarvels
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Guy, Thank you so much for giving us your testimonial in regards to a recent visit. We are thrilled to hear it was a pleasant one and hope to see you real soon in the near future, Brian Long GM More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 6, 2016

Exceptionally clean hotel. The rooms were beautiful. Great location. The staff was very friendly and accommodating. We also had an opportunity to speak with the General Manager. He was so nice! My family had a great time here and will definitely be returning to stay here!!!

Helpful?
Thank drstolte1
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

drstolte1, Thank you so much for taking your time to provide us such valuable insight on your recent visit to Austin. We are so glad to hear it was a pleasant and it seems as though the experience was memorable. We look forward to hosting you in the future, Brian Long GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our Courtyard Austin North hotel located on Parmer Lane near I-35 offers easy access to the offices of Apple, Dell, General Motors and HP. Guest perks include a free shuttle service within a 5-mile radius (7am-9am/3pm-9:30pm)and free property-wide WiFi. Stay productive in our lobby's individual media pods or collaborate with others at the Bistro communal table. Before getting to work, start your day with a healthy breakfast and Starbucks coffee from our Bistro then come back for evening happy hour and dinner. Relax in your room with flat-screen TVs, microwave, mini-fridge and plush Marriott bedding. While on the road, you can still keep up with your routine at our 24-hr fitness center and indoor pool. Our ideal location near downtown Austin, Lake Travis and the Domain along with our valuable amenities make us the top choice among hotels in North Austin. ... more   less 

Additional Information about Courtyard Austin North/Parmer Lane

Address: 12330 N Interstate 35, Austin, TX 78753-1301
Location: United States > Texas > Austin
Price Range: $106 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin North/Parmer Lane 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin
Hotel Style:
#35 Romantic Hotel in Austin
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