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Staybridge Suites Austin NW

Booking.com$109*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Staybridge Suites Austin NW
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200 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Tyler, Texas
Reviewed 3 weeks ago

We booked a 2 queen size beds for a night stay for 2 people on Apr. 1, 2017. When we checked in, we did not know the person who checked us in was Jennifer Agacy, just noticed that she was rude and cold, When we got into the Room #221, we noticed there is only one bed, so we called...

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Helpful?
Thank TravelExperience123
Management response:

Thank you for taking the time to review our property today. We are so sorry that your stay with us was less than perfect. Unfortunately when booking a standard room on any hotel website you are not booking a bed specific guest room. Due to your booking type we were unable to make any changes on your reservation. In addition...

Dodge City, Kansas, United States
Reviewed March 13, 2017

We stayed here for one night. Great hotel. Rooms were comfortable and roomy. Breakfast was okay. We were down there for a little while and omelets were over cooked. They didn't put new ones out the whole time we were down there. Breakfast seemed like it could of been kept up on the stocking a little better but wasn't too...

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Helpful?
Thank Beronica A
Management response:

Thank you for choosing to stay with us and for taking the time to review our hotel. We are so sorry that the breakfast did not meet your standards and we will be sure that the next time you stay with us you will be more than pleased. Sincerely Jennifer Agacy- Assistant General Manager

Dallas, Texas
Reviewed February 26, 2017 via mobile

We stayed for 2 nights and the room was very nice and kitchen. The price is pretty good and the hotel is right off the freeway. There are a lot of restaurants and stores nearby for your pleasure. I would stay here again.

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Helpful?
Thank t y
Management response:

Thank you taking the time to review our hotel. We appreciate your feedback. We are glad you got to take advantage of the great area around us and all the amenities. We look forward to you staying with us again at the Staybridge Suites Austin Northwest. Jenny Agacy Assistant General Manager

Tampa, Florida
Reviewed February 23, 2017

I love this Hotel !!! I spent 3 months in this hotel and after 2 weeks the staff had me feeling like i was family.the rooms are spacious and kept up to very high standards.They offer transportation to near by stores and restaurants. Free breakfast every day and Mon-Wed evening free beer wine and noshes. Don't expect Cordon Bleu offerings...

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Helpful?
Thank fspoz
Management response:

Thank you for taking your time to review our hotel. I am glad you got to take advantage of our shuttle service and our complementary social hours during the week. We are glad this is your home away from home and we hope to have you stay with us again on your next visit to Austin. Thank you Jenny Agacy...

Texas
Reviewed February 19, 2017

Really loved this hotel and will absolutely be staying there again. We stayed in a Queen suite. This is one of the few hotels in the area to offer a suite with a truly separate bedroom area with a door separating it from the rest of the suite. It was all clean and up to date in appearance. Check in...

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Helpful?
Thank 0811test
Management response:

Thank you for choosing to stay at the Staybridge Suites, I am glad you enjoy your stay with us and we hope to see you again on your next trip to Austin. Thank you Jenny Agacy Assistant General Manager

Round Rock, Texas
Reviewed January 17, 2017

I came here for a weekend away from kids and work. The room is well design and comfortable whether on the couch, in bed, or at the desk. The staff is very pleasant and the breakfast had good hot food basics with some nice Asian and fresh fruit and yogurt flairs. Several excellent eateries within walking distance and entertainment a...

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Helpful?
Thank jlwhalen
Management response:

Thank you for taking the time to review our hotel JLWhalen, I would also like to take the time to thank you for choosing the Staybridge Austin Northwest for your vacation, I am so glad you enjoyed your stay here and took advantage of the entertainment close by. We hope to see you again soon. Jenny Agacy- Assistant General Manager

Reviewed November 9, 2016 via mobile

I normally Love stay bridge and recommend to all co workers but after making arrangements 2months in advance and a 12hr drive to arrive to be called shortly before checkin and was told they gave my room away and wanted to book me a hr and half from my conference had to make other arrangements what can I say at...

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Helpful?
Thank hungout
Management response:

Thank you for your feedback at our hotel, we apologize for having to relocate your reservation. We value you as a loyal Staybridge guest and apologize that we were unable to honor your reservation at this time. Crystal P

Sunnyvale, California
Reviewed September 21, 2016

We checked into this hotel on 11th Sep 2016 night and 207 room was allotted. Before we go to bed, we found bed bug on our bed and informed Staff. Then staff moved us to different room 225. In this room Carpet is not in good condition. Overall we had very bad experience with this hotel. We will thinkmultiple times...

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Helpful?
Thank rkk50
IHGService, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review

Dear rkk50, Thank you so much for your review of our hotel. Please accept our sincerest apology for the experience you had with the room accommodations you received, especially the cleanliness. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to hearing from you soon. Sincerely,...

Reviewed August 14, 2016 via mobile

We came here for my husband weekend course. The place looks modern, in a very nice and convenient location. There are good restaurants and shopping mall everywhere. The staff was friendly and welcoming. The room was clean with nice layout. There was this smell that I cannot pinpoint what it was upon entering the door. It disappeared as you get...

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Helpful?
Thank Pinaywife
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Pinaywife, Thank you for sharing your experience at the Staybridge Suites Austin Northwest. We’re happy to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we’re pleased to know that we accomplished that with you. As you mentioned, we are centrally located near shops and restaurants and we’re glad...

Reviewed July 26, 2016

The hotel was very clean, and the staff helpful and friendly. The room was furnished nicely with a fridge, kitchen sink, and microwave. The main cons of this hotel are the noise from the highway in front of the hotel, and a very firm bed, which was queen size. Those that like a firm bed and are not bothered by...

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Helpful?
Thank Rick H
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Rick, Thank you for investing the time to review our hotel. Although we’re happy to hear that you thought our staff was helpful and friendly, please accept our apologies for the challenges you faced. We always aim to provide our guests with a comfy experience and we’re saddened that we missed the mark with you. We hope that you’ll...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Staybridge Suites Austin Northwest is located in the Music Capital of the World, Austin, TX. An all new extended stay hotel in the heart of the Arboretum District. We are located minutes from all of Austin s major attractions, including Lakeline Mall, the Arboretum Shopping Center & the new Domain Mall/Business District. Guests will enjoy having easy access to the 6th Street arts and entertainment district, Texas Capitol Building, the Austin Convention Center, Frank Erwin Center, and University of Texas at Austin Hook m Horns! The Austin-Bergstrom International Airport (AUS), and Lake Travis are minutes away from this brand new extended stay Austin Hotel. The New Staybridge Suites Austin Northwest is an All-Suite extended stay hotel with interior corridors offering spacious two bedroom, one bedroom, and studios with fully-equipped kitchens, living room, work areas with oversized desk and executive chair. Free wired & wireless Internet in all guest rooms. At Staybridge Suites Austin Northwest enjoy a complimentary daily hot breakfast buffet and Sundowner Receptions including beer, wine, and a light meal. Grab a snack at the convenience store or use the business center with high-speed Internet access. Complimentary guest laundry facilities, 24-hour fitness center, outdoor pool, and courtyard with gas BBQ grills. ... more   less 

Additional Information about Staybridge Suites Austin NW

Address: 13087 N Highway 183, Austin, TX 78750-3206
Location: United States > Texas > Austin > Northwest Austin
Price Range: $110 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Austin NW 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Staybridge Suites Austin
Hotel Style:
#24 Family Hotel in Austin
#36 Business Hotel in Austin
#45 Romantic Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Staybridge Suites Austin NW staff and other travelers.
1 question
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Questions? Get answers from Staybridge Suites Austin NW staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Their definition of 3-people room is to have 2 people sharing one bed& 3 rd person on couch or rolling bed.”
TravelExperience123, 3 weeks ago | Read review
“North side is quieter away from Hwy 183. The corner rooms are more spacious, often the 1-bedroom suites are on the corners.”
pdinc, Jul 8, 2016 | Read review
“Rooms away from elevator and pool.”
566MichaelS566, Apr 25, 2016 | Read review
“From my perspective, all the rooms are quite.”
G7680FJstevem, Apr 14, 2016 | Read review
“Single bedroom suite with twin beds is spacious with separate living room and a small kitchenette with necessary appliances.”
VG6201, Apr 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$109* /night
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TripAdvisor$109
Priceline$109
Expedia.com$109
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Prices are for 1 room, 2 adults
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