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Staybridge Suites Austin NW

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Staybridge Suites Austin NW
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192 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Level Contributor
142 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We came here for my husband weekend course. The place looks modern, in a very nice and convenient location. There are good restaurants and shopping mall everywhere. The staff was friendly and welcoming. The room was clean with nice layout. There was this smell that I cannot pinpoint what it was upon entering the door. It disappeared as you get... More 

Helpful?
Thank Pinaywife
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Pinaywife, Thank you for sharing your experience at the Staybridge Suites Austin Northwest. We’re happy to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we’re pleased to know that we accomplished that with you. As you mentioned, we are centrally located near shops and restaurants and we’re glad... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel was very clean, and the staff helpful and friendly. The room was furnished nicely with a fridge, kitchen sink, and microwave. The main cons of this hotel are the noise from the highway in front of the hotel, and a very firm bed, which was queen size. Those that like a firm bed and are not bothered by... More 

Helpful?
Thank Rick H
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Rick, Thank you for investing the time to review our hotel. Although we’re happy to hear that you thought our staff was helpful and friendly, please accept our apologies for the challenges you faced. We always aim to provide our guests with a comfy experience and we’re saddened that we missed the mark with you. We hope that you’ll... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our AC went out, and for the 5 days it took to repair, we sequestered into a local hotel to get out of the summer heat in Austin. Staybridge has very polite staff, the rooms have a nice kitchenette with everything one would need, reasonably fast WiFi, and one KICK BUTT breakfast in the morning -- we're not talking about... More 

Helpful?
1 Thank Eric H
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Eric, Thank you for taking the time to share your experience at the Staybridge Suites Austin Northwest. We are thrilled to hear that you enjoyed your stay with us. We always aim to wow our guests and we’re so pleased to know that we accomplished that with you. As you mentioned, we do offer complimentary breakfast and we’re so... More 

Dallas, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2016

Rachel and Celeste took excellent care of me upon check-in, asking for my accessible preferences as they worked on an upgraded room. They quickly allowed me to view the room before assigning it to my party. They were so friendly and professional, it felt like I was visiting family that really wanted me to stay. The room was spacious, clean,... More 

Helpful?
1 Thank pdinc
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear pdinc, Thank you for providing us with feedback on your stay at the Staybridge Suites Austin Northwest. We are delighted to hear that your stay was pleasant and that our hotel suited your needs. We always aim to provide all of our guests with excellent service and we are so happy that you got to experience it first-hand. As... More 

1 review
5 of 5 stars Reviewed July 6, 2016 via mobile

Stayed here for 3 month and had the best time ever. The staff was always very nice and helpful. Food was so good! I would definitely recommend staying with them if your in the Austin area! Room cleaning is excellent and really helps make your stay just a bit nicer. The pool is great to have in the summer too!

Helpful?
Thank Nikki S
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Nikki, Thank you for taking the time to review your stay at the Staybridge Suites Austin Northwest. We are happy to hear that our hotel suited your needs. We always aim to provide our guests with excellent service and we’re glad that you got to experience that first-hand. Once more, thank you for reviewing the Staybridge Suites Austin Northwest.... More 

Texas
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 27, 2016

Booked two rooms here and upon arrival the front desk staff was very friendly and welcoming to the hotel. The wifi was not working at the moment we checked in but she was hurrying to get it fixed and it worked great the entire time we were there. Unfortunately there were no cribs available at the time and they have... More 

Helpful?
1 Thank AdventrGrl
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear AdventrGrl, Thank you for investing the time to review your stay at the Staybridge Suites Austin Northwest. We are delighted to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we’re glad to have accomplished that with you. As you mentioned, we do offer complimentary breakfast and we’re happy... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 4, 2016

First off, the staff are the most amazing and friendliest people I have met in the hospitality business. They always had smiles on their faces and always welcomed me as I walked through the door. Second, breakfast was top of the line with omelets and large selection of cereals and juices. The food was not "rubbery" and microwaved. As the... More 

Helpful?
Thank Amy Jo B
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Amy Jo, Thank you for investing the time to provide feedback regarding you stay at the Staybridge Suites Austin Northwest. We always aim to leave our guests with a memorable experience and we are pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and we are happy that you got the chance to enjoy... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed May 21, 2016

I stayed at this hotel for two nights. Their staff is incredible. Their housekeeping made sure my room was clean during my stay, patti was incredible in the kitchen. And their reserptionist team is incurably helpful 24/7. I only had a little trouble finding their hotel but Iris helped me through the phone and got there in no time. I... More 

Helpful?
Thank frecuencia56
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear frecuencia56, Thank you so much for the kind words regarding your stay at the Staybridge Suites Austin Northwest. Our goal as a hotel is to wow all of our guests and we are excited to hear that we achieved that with you. We are so thrilled to hear that your stay felt like you were at home and that... More 

Houston, Texas
1 review
5 of 5 stars Reviewed May 11, 2016 via mobile

I stay here a few weeks a month and have a great experience every time. Simon, the front desk attendant, is always very helpful and very pleasant. Housekeeping is always done right, the lobby stays tidy, I would highly recommend this place if you are staying in North austin.

Helpful?
Thank Mike D
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Mike D, Thank you for reviewing the Staybridge Suites Austin Northwest. We are delighted to hear that you are a repeat customer and have a “great experience every time.” We always aim to provide our guests with exceptional service and we are happy that you took notice. Again, thank you for providing feedback on the Staybridge Suites Austin Northwest.... More 

1 review
5 of 5 stars Reviewed May 9, 2016 via mobile

Cozy rooms I love the free social hour manager will fill your beer glass every time. Very clean great beds. Great staff nice and friendly. Excellent breakfast and evening dinner. Loved the BBQ night!!! Just perfect overall! And last but not least the kitchen in room is a plus.

Helpful?
Thank button8312
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Button8312, Thank you for providing feedback regarding your stay at the Staybridge Suites Austin Northwest. We are thrilled to hear nice and friendly staff at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Staybridge Suites Austin Northwest is located in the Music Capital of the World, Austin, TX. An all new extended stay hotel in the heart of the Arboretum District. We are located minutes from all of Austin s major attractions, including Lakeline Mall, the Arboretum Shopping Center & the new Domain Mall/Business District. Guests will enjoy having easy access to the 6th Street arts and entertainment district, Texas Capitol Building, the Austin Convention Center, Frank Erwin Center, and University of Texas at Austin Hook m Horns! The Austin-Bergstrom International Airport (AUS), and Lake Travis are minutes away from this brand new extended stay Austin Hotel. The New Staybridge Suites Austin Northwest is an All-Suite extended stay hotel with interior corridors offering spacious two bedroom, one bedroom, and studios with fully-equipped kitchens, living room, work areas with oversized desk and executive chair. Free wired & wireless Internet in all guest rooms. At Staybridge Suites Austin Northwest enjoy a complimentary daily hot breakfast buffet and Sundowner Receptions including beer, wine, and a light meal. Grab a snack at the convenience store or use the business center with high-speed Internet access. Complimentary guest laundry facilities, 24-hour fitness center, outdoor pool, and courtyard with gas BBQ grills. ... more   less 

Additional Information about Staybridge Suites Austin NW

Address: 13087 N Highway 183, Austin, TX 78750-3206
Location: United States > Texas > Austin > Northwest Austin
Price Range: $125 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Austin NW 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Staybridge Suites Austin
Hotel Style:
#24 Family Hotel in Austin
#36 Business Hotel in Austin
#45 Romantic Hotel in Austin
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