hotel is clean and comfortable. staff was all very friendly and helpful during my stay. food is amazing both in the hotel restaurants or conference center catering. will most definitely plan another stay here when in Austin!
I’ll start off with hotel staff has been friendly and apologetic, I’m writing this review to inform other people who have bigger trucks. The hotel does not offer any parking for larger trucks (we are in Texas!) With this you are stuck moving your truck around to find reasonably cost parking. Across the street in the parking lot daily parking is a lovely $60, or park at the meter for $31 for 10 hours and then the meters are free after 6pm until 8am (if you can find a place to park at the meters) The parking garage entrance says it’s 8ft 2in(98”) but when asking the parking attendant it’s really 7ft(84”) **I do not have a lifted truck With the hotel being more upscale you’d think a simple request of parking my truck in the valet parking spots out front would be no problem. I told staff I was fine paying for valet but that didn’t matter. While this is annoying to deal with I’m having to hall our 6th month old daughter around to move my truck. I know I’m not the first one to have this problem so you’d think they would of figured something out for it guests.…
Great location if visiting University of Texas campus. Large, clean rooms with great A/C. Nice property overall. Very quite and not super busy. Parking garage made things easy. Would definitely stay here again.
If you need to do business close to UT, this is the place to stay. Spacious rooms, very clean, and professional service. The nostalgic decor citing Texas history is authentic and very fitting. I haven't tried the restaurants but the hotel is a solid recommendation.
I don’t have any complaints or anything to share. All is good. Rooms are clean and sanitary and the view is good. Did not get too use The pool yet but will try too use it.only thing I would complain about is the parking . But I do understand thst it has too be done too .
My family and I really enjoyed our stay! The Staff was very friendly and accommodating. Our room was spacious and clean. The Hotel & Conference Center is ideally located on the University of Texas Campus. The location is ideal to access the downtown Austin area. The Value was extremely reasonable in comparison to other properties in downtown Austin. I will definitely book another stay for future Austin visits!
I love this hotel. The cleanliness standards are top notch, the food is delicious and staff is friendly, helpful and professional. The soft pillows and comfy beds were awesome and the fluffy soft towels and robes were plentiful. I would suggest this hotel to anyone visiting Austin It's in a great location and they didn't miss a beat. I was in house for 5 days and could have easily stayed longer.
My room was lovely and the customer service I received from staff very good. I was in a room right by the street and couldn’t sleep through the noise of traffic. The walls are so thin I could hear the quiet phone conversation in the next room. Wouldn’t bother me so much, but I was here for an interview and will be going in on two bad nights of sleep, which is not at all ideal. The internet is also really slow and spotty which doesn’t make sense given it’s a conference hotel!
Everyone was helpful I really enjoyed my stay for the first hotel I booked it was the best, I got locked out my room I was so embarrassed to ask for help, it took a hour to build up my courage to ask for assistance, it didn’t even take them 5 mins to open the door best customer service I enjoyed my night
Hotel was ok. We checked very late. Lady at desk was not friendly, asked for extra sheets you would of thought we were asking for her kidneys. Paid for a regular room she gave us a handicap room. Room walls were stained, could have been dusted , otherwise maybe a 2.5/5