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Hilton Garden Inn Austin North

12400 North IH-35 Building C, Austin, TX 78753
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Guests1 room, 2 adults, 0 children
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$111
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$111
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Traveler (59)
Room & Suite (48)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin, offering close proximity to the Texas State Capitol, downtown entertainment district, and University of Texas. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary Wi-Fi, and 32" TV. We also feature an outdoor swimming pool, fitness room, and on-site dining and full service bar at The Garden Grille. Our renovated meeting rooms can accommodate up to 100 people and is the ideal choice for your next event.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Allergy-free room
Air conditioning
Room service
Microwave
Flatscreen TV
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Special Offer:Texas Sized Savings
Hotel deals

Location

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788Reviews3Q+A86Room tips
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Popular mentions
I stayed here for two nights on business (room 509). The front desk staff is very nice, the hotel has sufficient parking, and the breakfast has a number of options. As a Diamond member, breakfast was included but I’m not sure it would have been worth the cost if I had to pay. On top of the above, the hotel and rooms are clean. That said, I would not stay at this hotel again. The room air condition units are old and therefore very loud. The constant humming is a distraction. Housekeeping never came on the first day, so I came back to an unmade room. I did not think leaving my room for the day at 9:30 am was unreasonably late. That night, I let the front desk know that I needed more towels because they never came to make up the room. They diligently brought me new towels, but never bothered to inquire or apologize about the room not being made. Elevators for the hotel work fine but seem like they were for freight, not people. They have no air condition either. Lastly, the hotel is adjacent to a major freeway, and the walls are thin. The constant cars and trucks whizzing by kept me up at night.
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Hotel's Favorite
This is a wonderful modern, clean hotel that lives up to the Hilton brand and the Garden Inn series. Ask for a room facing the back for quiet, and know that there is a beautiful short (.5 mile or .75 with extension around the second pond) running track in back of the hotel. Breakfast was fresh and full of options. The room was spacious and comfortable. No usb charging units, though (only prong plugs).
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Review collected in partnership with Hilton Garden Inn
Response from General M, General Manager at Hilton Garden Inn Austin North
Responded Jun 6, 2019
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
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I will stay here anytime I’m in Austin. The beds are amazing, the hotel is clean, the bartender (Steve) is always very accommodating and the front desk staff is the best I’ve ever dealt with. I would especially like to call attention to JD Borchert at the front desk. He checked me in, helped me find a great place to have dinner my first night and helped me with an issue I was having using the computer in the business office there. (Computers hate me.) He was so patient with me. On my second night, I awoke at 2 am to the smoke alarm chirping. I called the front desk and JD came promptly to my room with a ladder, apologized profusely and changed the battery, all in less than 5 minutes. And he gave me a voucher for a free breakfast to try to make up for the inconvenience. I was so impressed by the level of service he provided and his professionalism from the moment I checked in to the time I checked out. Kudos to Hilton Garden for hiring such a wonderful young man. I will be back.
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Response from General M, General Manager at Hilton Garden Inn Austin North
Responded 2 days ago
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
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I absolutely love staying at this hotel and I make a point to stay 2-3 times per year. It's so convenient to downtown without being in the traffic mess. JD and Steve always make me feel welcome and I look forward to my next stay.
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Response from General M, General Manager at Hilton Garden Inn Austin North
Responded 2 days ago
We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.
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Had a very nice stay. Everyone was extremely friendly and made my 50th birthday trip very special. I only wished there was a spa tub like I was told when I was booking, but I enjoyed the pool just as well.
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Review collected in partnership with Hilton Garden Inn
Response from General M, General Manager at Hilton Garden Inn Austin North
Responded 2 days ago
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.
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PRICE RANGE
$102 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn austin north hotel austin
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
1
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