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HYATT house Austin / Arboretum

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#23 of 198 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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HYATT house Austin \/ Arboretum
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508 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Miami
Level Contributor
164 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

My first contact was with Beatrix. She arranged my reservation and told me that her internship was over the day before my arrival. I was sad but Tyler, the Front Desk Manager, was so helpful at check in. I told him that I was sad missing Beatrix. He laughed and told me to turn around. There she was. It was... More 

Helpful?
Thank c3a3m3
Mansfield, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

The room was very cozy and clean, while the breakfast offered was supprissingly well made. Granted I was hoping the breakfast would be available a little later but 7-9am seems reasonable. Overall, it was a wonderful experience with an amazing staff. I would definitely recommend staying here.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank U956YBjuanc
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you thought of our hotel as "excellent for the price". I will certainly pass along your kind comments to our staff for review. We look forward for your return to the Hyatt house Austin Arboretum in the future. Bryan More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this is a good hotel, their more like small apartments if you decide to stay for couple of days , staff was very nice and helpful, room was clean but it did have some dust on it. breakfast was good, but had to be there early. area is nice, but is on a busy street so car sounds may be... More 

Helpful?
Thank docalexman
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you thought of us as a "Good Hotel" and sincerely appreciate the feedback provided. We look forward for your return in the future. Bryan More 

Level Contributor
12 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

They have a good staff. The facility are good the only issue was our kitchen light bolt don't work and we informed but they never came to fix it. Other than that was good, breakfast was good and my daughter enjoy the pool. It's closed to a lot of stuff, the aquarium, hospital, market, mall

Helpful?
Thank Desiree M
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see you enjoyed your stay and appreciate the kind comments provided regarding the staff. I sincerely appreciate the feedback provided and will certainly follow up to improve moving forward. We look forward for your return to the Hyatt house Austin in the future. Bryan More 

Springfield, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We held a family reunion there and the hotel was enjoyed by all. Lovely, large rooms with kitchenettes and an extra couch/fold out sofa. Breakfast free with room stay and it was a great selection, juices and hot breakfast including eggs, bacon etc; The only downside was the pool was a little small. Staff was great and went above and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Barb T
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. Our goal is to manage what we can control, the friendliness of our staff and the cleanliness of our rooms and hotel and was glad to see that you were able to recognize our success. I will certainly pass along your comments for our staff to review. We... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

It wasn't bad, first off. Like any holiday Inn or best western. The breakfast is good enough only because the extent of their culinary imagination starts and ends with salt and pepper. Stick with the omelets, it's your best bet. Staff was really friendly, however they don't review requests submitted by travel websites. Stay in one of the other buildings... More 

Helpful?
Thank John P
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I sincerely appreciate your feedback as it will help us continue to grow. While we do not have all of the bells and whistles of a full service property, we pride ourselves on the cleanliness of the hotel and the friendliness of our staff and appreciate your kind... More 

McKinney, Texas
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice. We were just there for one night, but they allowed us to check in early the day before. Rooms were nice and clean. The bed was extremely comfortable. The staff was very courteous and attentive.

Helpful?
Thank Ahill77
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and will certainly post your kind feedback for the staff to review. We look forward for your return to the Hyatt house Austin Arboretum in the future. Bryan More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Hyatt house Austin/Arboretum has been renovated! Located in the upscale Arboretum area of North Austin, our new hotel features pet-friendly suites with all the comforts of home. You'll love our free perks including superfast WiFi, Morning Spread(R) breakfast with made-your-way omelet bar and weekday shuttle making stops within a 5 mile radius. In addition to the Arboretum shops, several other shopping centers are nearby including the Simon(R) Domain Mall, The Gateway Mall, Lakeline Mall, and Highland and Barton Creek Square Mall. We're also just 10 miles from buzzing downtown Austin. For the business traveler, our northwest Austin location is conveniently located near the JJ Pickle UT Research Center, IBM and Apple. After your busy day in Austin, come back and relax in your suite equipped with a full kitchen, separate living area with sofa and flat-screen TV. Mingle with your neighbors at our new H Bar serving hand-crafted cocktails, yummy dinner menu and even cupcakes. We've also got an outdoor pool and 24-hour fitness center so you can keep your routine rolling. ... more   less 

Additional Information about HYATT house Austin / Arboretum

Address: 10001 N Capital of Texas Hwy, Austin, TX 78759-5931 (Formerly Hyatt Summerfield Suites Austin / Arboretum)
Location: United States > Texas > Austin > Northwest Austin
Price Range: $107 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Austin / Arboretum 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
Hotel Style:
#12 Family Hotel in Austin
#14 Best Value Hotel in Austin
#15 Green Hotel in Austin
#27 Business Hotel in Austin
#47 Romantic Hotel in Austin
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