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HYATT house Austin / Arboretum

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#22 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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HYATT house Austin \/ Arboretum
HYATT house Austin / Arboretum
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532 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Spring, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We really enjoy our stay at your facility. Wonderful chech in . The greetings felt like old friends.Taylor the front desk attendant gave us all kind of advice about our stay and advice is about breakfast etc etc. which by the way was very inviting and enjoyable , we definitively will recommend and to friends and family and go back... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank kenp267
Woodbury, Minnesota
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

Always treated like a guest. Breakfasts are well prepared and offer a variety of selections. Every room is a mini-suite with fulll kitchen. Like having your own apartment on the road. Perfect for extended business trips.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Bruce M
Houston, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I came in late my office had booked the hotel. Front desk staff was so nice and friendly. Room was so clean and I'm kind of a germ freak and I look behind toilets etc clean clean clean. Nice kitchen with stainless steel appliances and granite countertops. Huge closet, great bathroom with rainforest shower head. Lots of pillows and bed... More 

Helpful?
Thank travelguru911
Ransom Canyon, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

My visit to the Hyatt House Austin/Arboretum was part of a business meeting. I could check in early, and that saved a lot of time for me. My room was at a quiet corner. When I went down for a light dinner, I was told that they had nothing except Chili. Upon hearing that, and the fact that I didn't... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank farinazw
Level Contributor
6 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here with my family for a weekend in Austin and wasn't very impressed. The window sills on the room had little baby spiders so I kept the window shades down the entire time we were there. The room doesn't ventilate good at all so it was very muggy. The "breakfast buffet" was not good at all but had your... More 

Helpful?
Thank Yuriedwards
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was sorry to hear that your stay with us was not up to expectations. I sincerely appreciate the feedback provided and will certainly utilize to continue to improve. The breakfast buffet that we offer compared to other extended stay and select service properties typically gets good reviews... More 

Austin, Texas
1 review
2 of 5 stars Reviewed 1 week ago NEW

Not a very good stay at all, we stayed in a king room and the doors that separated the rooms wouldn't close and the bathroom door would t close at all either!! The A/C unit was located above the shower and all you could hear through out the night was dripping

Review collected in partnership with Hyatt Hotels

Helpful?
Thank craigt757
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I apologize that your room was not up to the standards that we strive to provide our guests and can assure you that we have already reviewed the room and are taking appropriate actions to correct the discrepancies. I understand your frustration and our only hope is that... More 

Dubai, United Arab Emirates
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a double room for 9 nights just before my daughter was about to start university. There's ample parking space and the check in and check out were smooth. Reception staff are helpful. The double room had a microwave, fridge, hot plate and sink, and was equipped with basic cooking facilities. The room was cleaned and beds were... More 

Helpful?
Thank Worrybee
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel. I was glad to see you enjoyed your stay and will certainly pass along the kind comments provided to Sid and the rest of our staff to review. We thank you for your recommendation and look forward for your return. Bryan More 

Houston, Texas
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed at this property for the first time this past weekend. We have stayed at many other nearby similar properties. This one is definitely the jewel of the bunch. From check in to check out, our experience was superb. The desk clerk was polite and knowledgeable. The room was clean and quiet, the bed very comfortable.... More 

Helpful?
Thank Gregory M
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that your experience was "First Rate". I will certainly pass along your kind comments for the staff to review. We look forward for your return to the Hyatt house Austin Arboretum in the future. Bryan More 

Houston, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The prior reviews on this hotel in TA only supported and confirmed my anticipation that I would not be disappointed. I only wish my wife could have been with me to enjoy it too. Everything was clean, well maintained, service was expeditious, and the staff were very cheery and helpful.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank samher110258
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. We pride our selves in the things within our control and our goal is to be the cleanest and friendliest hotel in Austin. I was glad to see that we confirmed your anticipation and look forward for your return, hopefully with the family. Bryan More 

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was beyond excellent. Friendly staff that helps you with anything. The room was clean and I loved the glass doors for the showers. The sectional for the room was cozy and very relaxing. It was a great place to watch tv. The desk was great I was able to do homework.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank melissalQ4027NO
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and the hotel was "beyond excellent". I will certainly post your kind comments for the staff to review. We look forward for your return to the Hyatt house Austin Arboretum in the future. Bryan More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Hyatt house Austin/Arboretum has been renovated! Located in the upscale Arboretum area of North Austin, our new hotel features pet-friendly suites with all the comforts of home. You'll love our free perks including superfast WiFi, Morning Spread(R) breakfast with made-your-way omelet bar and weekday shuttle making stops within a 5 mile radius. In addition to the Arboretum shops, several other shopping centers are nearby including the Simon(R) Domain Mall, The Gateway Mall, Lakeline Mall, and Highland and Barton Creek Square Mall. We're also just 10 miles from buzzing downtown Austin. For the business traveler, our northwest Austin location is conveniently located near the JJ Pickle UT Research Center, IBM and Apple. After your busy day in Austin, come back and relax in your suite equipped with a full kitchen, separate living area with sofa and flat-screen TV. Mingle with your neighbors at our new H Bar serving hand-crafted cocktails, yummy dinner menu and even cupcakes. We've also got an outdoor pool and 24-hour fitness center so you can keep your routine rolling. ... more   less 

Additional Information about HYATT house Austin / Arboretum

Address: 10001 N Capital of Texas Hwy, Austin, TX 78759-5931 (Formerly Hyatt Summerfield Suites Austin / Arboretum)
Location: United States > Texas > Austin > Northwest Austin
Price Range: $120 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Austin / Arboretum 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Orbitz, Expedia, Hotwire, Travelocity, Priceline and Hyatt Hotels Corporation so you can book your HYATT house Austin / Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
Hotel Style:
#12 Family Hotel in Austin
#15 Green Hotel in Austin
#15 Best Value Hotel in Austin
#27 Business Hotel in Austin
#47 Romantic Hotel in Austin
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