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HYATT house Austin / Arboretum

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#21 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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HYATT house Austin \/ Arboretum
HYATT house Austin / Arboretum
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628 Reviews from our TripAdvisor Community

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Showing 617: English reviews
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Austin, Texas
Reviewed yesterday NEW

I reserved 5 room in Nov. 20, 2016 for Feb. 8, 2017. Charges for 4 of the 5 rooms showed up on my Nov. bill most unusual. I paid for the 5th room upon arrival most usual. all the other rooms upon examination were indeed prepaid. One of the other room occupants brought a company check by mistake. The hotel...

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Helpful?
Thank tx_traveler_dude
Philadelphia, PA
Reviewed 3 days ago NEW

I have stayed at other Hyatt House locations across the country and have had mixed experiences. However, this particular Hyatt House property breaks the mold. The property and rooms are very clean and well kept. What makes the property truly stand out though is the high caliber of service and genuine friendliness of the staff at this location. Breakfast was...

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Helpful?
Thank hoot1019
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel and recognize our staff. We work hard and taking care of the items within our control, our cleanliness and how friendly we are to our guests. I will certainly post your feedback for our staff to review. We look forward for your return to the Hyatt house Austin Arboretum in the...

Del Rio, Texas
Reviewed 3 days ago NEW

They staff were great with us so were the accommodations. It was a great location for our needs in the northern part of Austin. The hotel and the lobby were very pleasing to the eye. They provided a great breakfast. There lunch was awesome as well.

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Thank b31s
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you had a "Great Stay." I sincerely appreciate the kind comments provided regarding the staff you encountered and will certainly post for all to review. We look forward for your return in the future. Bryan

Houston, United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Bart S
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

San Antonio
Reviewed 1 week ago

Arriving late in the evening after a full day of travel/meetings, the staff were incredibly helpful, friendly, and awesome. Check-in was painless, room was exactly as described online, and late evening food service was prompt and outstanding. All of this put the stress of traveling and business meetings quickly into the past. I highly recommend.

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Thank lindamU8479KI
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and sincerely appreciate the kind comments provided regarding the staff and the service received. I will certainly post on our recognition board for all to review. We strive to be the cleanest and friendliest hotel in Austin. We...

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank pierredL9622DV
BELLEVILLE, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank melisaplatteb
General M, General Manager at HYATT house Austin / Arboretum, responded to this review

Eagle, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank 350benz
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

San Jose, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank rebeccaad2017
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Reviewed 3 weeks ago via mobile

Hyatt delivers for the price. Stayed several times. Easy access and 15 from downtown. Breakfast is standard fare. Rooms are clean. Beds firm and nice sheets. For the money, the best deal in Austin. Front desk babe is adorable.

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Thank ronRunz
General M, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We strive to maintain one of the most competitive pricing on our products and services in the area. We appreciate your feedback as it allows us to focus on opportunities for improvements. We look forward to serving you again and providing you a five star experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Hyatt house Austin/Arboretum has been renovated! Located in the upscale Arboretum area of North Austin, our new hotel features pet-friendly suites with all the comforts of home. You'll love our free perks including superfast WiFi, Morning Spread(R) breakfast with made-your-way omelet bar and weekday shuttle making stops within a 5 mile radius. In addition to the Arboretum shops, several other shopping centers are nearby including the Simon(R) Domain Mall, The Gateway Mall, Lakeline Mall, and Highland and Barton Creek Square Mall. We're also just 10 miles from buzzing downtown Austin. For the business traveler, our northwest Austin location is conveniently located near the JJ Pickle UT Research Center, IBM and Apple. After your busy day in Austin, come back and relax in your suite equipped with a full kitchen, separate living area with sofa and flat-screen TV. Mingle with your neighbors at our new H Bar serving hand-crafted cocktails, yummy dinner menu and even cupcakes. We've also got an outdoor pool and 24-hour fitness center so you can keep your routine rolling. ... more   less 

Additional Information about HYATT house Austin / Arboretum

Address: 10001 N Capital of Texas Highway, Austin, TX 78759 (Formerly Hyatt Summerfield Suites Austin / Arboretum)
Location: United States > Texas > Austin > Northwest Austin
Price Range: $134 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Austin / Arboretum 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Priceline and Hyatt Hotels Corporation so you can book your HYATT house Austin / Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
Hotel Style:
#12 Family Hotel in Austin
#16 Green Hotel in Austin
#27 Business Hotel in Austin
#47 Romantic Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from HYATT house Austin / Arboretum staff and other travelers.
3 questions
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Shreveport, Louisiana
8 months ago
Lubbock, Texas
over a year ago

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Questions? Get answers from HYATT house Austin / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room away from the highway.”
 of 5 bubbles lindamU8479KI, 1 week ago | Read review
“Ask for a room away from the busy street on the north side of the hotel complex.”
 of 5 bubbles jcgramirez, Jan 18, 2017 | Read review
“Manin building is closer to meals, bar, front desk”
 of 5 bubbles rsegraves, Dec 29, 2016 | Read review
“Choose an upper floor if you don't want everyone to be able to see into your room, or plan on using the blackout screens the entire visit.”
 of 5 bubbles emrtravel, Dec 8, 2016 | Read review
“For sure, get the suite in C bldg.”
 of 5 bubbles GeneW660, Dec 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question