They have clean and quiet rooms, friendly and helpful staff, and a relaxing facility. It is quite pricy, but probably worth it if fits in your budget. The pool was perfect, the grounds were serene. Lots of restaurants within walking distance (though Austin's wildlife has become increasingly weird after dark.)
We travel with our dogs and finding hotels that accept pets is a challenge. Four Seasons not only accepts pets but welcomes them and for that we are very grateful. Upon arrival we were upgraded to a lovely suite overlooking the lake. In our room were bowls, beds and treats for the dogs. The places to walk them were well equipped with bags and grassy areas. We will definitely bring them again. The service at the hotel was what you expect for a Four Seasons—perfect. Our room was beautiful and we will definitely be back, hopefully very soon!
AMAZING! Upon arrival gracious welcome from Bell Staff…smooth and quick check-in …our room was on a high floor with a fabulous city view…at night the lights were spectacular…plenty of hangers and drawer space…that bed was like floating on a cloud…great lighting and shower water pressure in the bath…a shout out to housekeeping our room was spotless and refreshed every morning and evening…delightful!!!…every staff member acknowledged my husband and I with genuine warmth …Personal shoutout to Sam in the bar…thank you for being the perfect server!
The room was great but the hotel staff is what makes this hotel so nice. During my stay I interacted with about 15 employees and they were all fantastic. I must have left my brain at home because during my 3-night stay I managed to lock myself out of my room and leave 4 dresses behind after departing. Both issues were resolved so quickly and by the nicest people.
Literally posed in for Breakfast as our Mariott had no Granola!! Most amazing breakfast we have ever had (nearly!) Sat outside, the birds amused with their antics but mostly superb service and food. Highly recommend if in the area. Wallet will be left slightly lighter $180 for four.
A great experience as soon as you arrive. The staff are excited to see you and are very welcoming. The facility is breathtaking and its location on Town Lake is expectational. We held of Executive Board meeting there for two days and everyone raved about the hotel, service, food, and location. We look forward to coming back soon.
Beautiful property, exceptional service and most comfortable accommodations. I was lucky to be able to stay while attending a conference. I loved the fitness area, the location and the above and beyond employees. The rooms are very comfortable and spacious. Very nice workspace provided.
This hotel is wonderful. Beautiful accommodations, very friendly and attentive service, delicious food and drink, wonderful pool, beautiful grounds, luxurious room - very relaxing place to stay. We've been many times over the years and we are never disappointed. One of our favorite places to stay.
Me and my wife were welcomed as soon as we arrived and treated like royalty. Our room had a beautiful display of chocolates to greet us. We booked a Lake View Suite and the view was so great. The concierge was really helpful during our entire stay. They booked us restaurants and helped set us up with fun activities. It seems like every employee was so authentically sweet and incredibly helpful the entire stay. Me and my wife are going to definitely stay at other Four Seasons hotels when given the option.
This hotel was very clean, bright, and luxury. We had a room with a balcony & loved being able to step outside. The outside bar & breakfast restaurant were both fantastic. The pool is quiet, serene, and really nice for an urban property. Our only complaint is a lack of service at the pool & security. There were disturbing teenagers (not staying at property) who snuck into pool & were being lewd. Management took care of it, just wish u needed a key card to get in.