Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
A lakeside retreat as unique as Austin itself. Situated on three lush acres along Lady Bird Lake, Four Seasons Hotel Austin has a decidedly resort-like feel. With luxurious accommodations and flexible function rooms, Four Seasons Hotel Austin is the ideal backdrop for indoor or outdoor meetings, celebrations, and other activities.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
River View
Luxury
Location
98 San Jacinto Blvd, Austin, TX 78701
Four Seasons Hotel Austin
2,286 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This was our second stay at the Four Seasons Austin. Our first visit back since the renovations. It was a lovely stay from start to finish. Service was on point from the front desk, doormen, spa personnel, bartenders, room service attendants and housekeeping. Everyone was kind and provided service with a smile. Rooms were provided with coffee and tea makers, plenty of bottled water and slippers and robes. I used the fitness room every day and was usually the only person in the gym. It was a wonderful gym with all the right equipment. The only negative is the ridiculous $50 per day parking fee. We decided not to rent a car this visit - it was cheaper for us to uber everywhere vs. daily parking fee and rental car fee. We found this out on our first visit and hope it helps someone else! The hotel is in a wonderful location and close to all major attractions. It was not warm enough to utilize the pool facilities this time but look forward to our return to try it out next time! Our daughter lives in Austin and this will be our "go to" hotel going forward! Thank you to all the employees for another wonderful stay!
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Date of stay: November 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've stayed here twice...once almost a decade ago and once a couple weeks ago. In my view, although it's expensive...it's excellent. Very helpful staff, addressing just about anything that comes up. Location is strategically located by the Colorado River (in case you want to walk to South Congress) and also near downtown. Lots of activities are available outside (e.g., ping pong), and the gym is awesome. I loved that they enforced mask protocol by even asking a guest on the treadmill to please wear a mask. I also liked the fact that the remote control was sanitized (usually, that's the dirtiest item in a hotel room). The one minor downside is that wifi could be faster.
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Date of stay: March 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wife and I booked a 2 night stay at the Four Seasons in Austin. Downtown is still fairly quiet in Austin due to Covid, but the Four Seasons is full service and has all amenities, except for a nightly turn down service. We booked a lake side room, and were able to watch the bats from our room the first evening, which was a nice plus. We ordered room service for breakfast, and it was super fast delivery - less than 20 minutes. We used the pool, and the service was very helpful and responsive, making sure we always had a cold drink or water. We had drinks at the lobby bar each evening, alternating sitting inside and out. The atmosphere was really good. Beds were very comfortable. Overall it was a great stay, but I do have 2 suggestions. At checkin the hotel clerk offered to bump us to a room with a balcony for $70 more a night, and it came across awkward. Already paying $650 a night and the hotel felt mostly empty, take care of your paying guests. Basic internet was free, and there was an option for an upgraded internet for $15. I had a little bit of work one morning, and the basic internet was just about unusable. Again, I don't like being nickel and dimed, just have decent internet - it's 2021.
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Date of stay: May 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Another fantastic FS experience. My flight was delayed however the front desk tracked my flight and had everything ready so that I literally walked to the desk where they handed me everything I needed to rush into my room prior to my first meeting. The concierge, per usual, went above and beyond in ensuring the remainder of the trip was memorable and relaxing. Lastly, the spa services and staff were excellent.
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Review collected in partnership with Four Seasons
Date of stay: January 2020
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from fsaustin, Hotel Manager at Four Seasons Hotel Austin
Responded Jan 17, 2020
Dear walt6633, Thank you for taking the time to share such kind words about your experience, I am thrilled to see that our team was able to ensure a smooth arrival an excellent stay. I appreciate your loyalty to our hotel and our staff over the years, and I look forward to welcoming you back soon. Warmest regards, David Arraya Hotel Manager
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Room was exceptionally small - could barely sit on toilet and not have leg hit toilet paper roll. Barn door for bathroom since it could not accommodate a regular sized door. Closet could barely fit two suits and 4 shirts, let alone my wife's clothes. No mouthwash or other standard accessories. Room was on second floor directly above bar which was noisy all weekend. The room size is not as advertised, No chairs on balcony. Most expensive in Austin but felt like I was staying at a Sheraton or the like. Many other choices in Austin so avoid this. Restaurant also not up to Four Season standards with few choices, flavorless food, tables too close, and wine that was stored poorly and had too much dement from fragmented cork (over $250 for the bottle). I stay at Four Seasons, Peninsula, Shangri La and Mandarin Hotels and so expect top service form these class of establishments and Austin Four Seasons was not at all up to standards.
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Review collected in partnership with Four Seasons
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from fsaustin, Hotel Manager at Four Seasons Hotel Austin
Responded Feb 28, 2020
Dear Christopher D, We appreciate your taking the time to provide us a thorough review of your recent Valentine's Day stay and your loyalty to the Four Seasons brand. Constructive feedback from traveled guests such as yourself helps us better address shortcomings and ensure our future guests have the outstanding experience we strive to deliver. I would be grateful for the opportunity to speak with you by phone to learn a bit more about your experience and provide further clarification on several of your concerns. I would be happy happy to call on a number and at a time which you suggest, or I invite you to phone me directly at 512-685-8037 if you wish. Our guests' experience is our top priority and we hope to have an opportunity to provide you with the intuitive service and luxury accommodations that you have come to expect from Four Seasons worldwide. Again, your patronage is truly appreciated, and I look forward to speaking with you. Sincerely, David Arraya Hotel Manager David.Arraya@fourseasons.com
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Above and beyond. We stayed here for a honeymoon staycation and couldn’t have had a better experience. The staff was incredibly thoughtful and kind. From my phone call with Christine to double check COVID and dog policies (temperature checks and masks made for such a safe environment and they are SO dog friendly and no pet fees) to Karla at the front desk who was an absolute joy to interact with and was so kind and helpful, to Ricardo who handled our bags and offered to get us anything we needed, my wife and I say thank you so much for a perfect stay. Everyone we interacted with knew we had just gotten married and congratulated us. We entered our room and not only found champagne waiting for us, but also a dog bed and dog bowls already there! Even when we ordered room service through their fantastic in-room dining, we received congrats on our wedding and my wife and I felt so celebrated and loved. It’s truly the little things and details that make a stay so memorable and the staff and accommodations at The Four Seasons Austin go above and beyond. Thank you so much and we’ll definitely be back!
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s a beautiful hotel, although more low-key and relaxed than some other Four Seasons properties. To be honest, though, in an age where even budget hotels sport decent design, you are really paying for the service—and the service here is excellent. I made my reservation directly with the hotel, and the two representatives I spoke with—to make the reservation, and to confirm it—were warm, professional, and knowledgeable about the hotel (as opposed to reservationists at some central location, maybe even an overseas call center, which is so common nowadays).
When I checked in, I was welcomed warmly by Kristen. The first room I was given had a slight smell, so I asked to be moved. This request was handled without fuss (not always the case), even though the hotel seemed to be pretty full—and I was given an even nicer room on a higher floor. Thank you Joey and the entire staff for making me feel so welcome!
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I travel all over the world and this is one of my favorite spots. Truly a great hotel with wonderful "Austin Hospitality"! The location in the city is at the epicentre and the recent renovation is spectacular! The new bar and lounge area is very inviting and I especially love when the staff knows my name upon check-in. This is a great hotel and I am thankful they are part of my "family",
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Review collected in partnership with Four Seasons
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Compass13354448578, Hotel Manager at Four Seasons Hotel Austin
Responded Mar 4, 2020
Dear 756mmcdonald, Your positive feedback shared with me via email and in your review are greatly appreciated. Thank you for taking the time to highlight the service our team provided during your most recent visit to your official "home-away-from-home". I want to thank you again for your patronage and look forward to personally welcoming you again when your travels next bring you to Austin. Warmest regards, David Arraya Hotel Manager
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There is so much in STORE....when you stay at the "FOUR" Austin! This property truly does take you through all four seasons! Spring and Summer, you can sit outside on the balcony with a cocktail, a meal and fans to keep you cool. In the Fall and Winter, you can sit outside with a cocktail, a meal and a fire pit to keep you warm! Lol. Don't forget live music Thurs-Sat, to give the perfect backdrop for any networking situation.
The rooms are 'four season' certified cleaned (no dust ever) and room service goes above and beyond to honor your request.
Rates can be high. Drinks are expensive. But you get what you pay for....and that is undisputed here. If you enjoy luxury hotels, you will enjoy this property and look forward to your next stay! - J
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Date of stay: September 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Thursday - Saturday night live music in the lobby lounge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tara Parker, Marketing at Four Seasons Hotel Austin
Responded Sep 30, 2024
Thank you so much, J, for this fantastic and creative review! We love the fun play on "Four Seasons"—it’s such a great way to describe the year-round magic here at Four Seasons Hotel Austin. Whether enjoying a cocktail by the balcony fans in the summer or cozying up by the fire pit in the winter, we’re thrilled to hear you’ve experienced the best of all seasons with us! 😊 We’re especially glad that our clean rooms and dedicated room service made a lasting impression. While we strive to provide a luxury experience, we truly appreciate your understanding that the value matches the experience. We can’t wait to welcome you back for another stay filled with more live music, delicious cocktails, and Texas hospitality! Cheers!
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Unfortunately, this was the worst Four Seasons experience I’ve had. I have stayed at Four Seasons hotels all over the world, and have always held them at such a high regard. I am very disappointed with the experience I had at this location in Austin. It wasn’t the 5 star experience I was expecting, and unfortunately I will be leaving early to move to another hotel for the remainder of my trip. Countless things were not aligned with the typical standard of the Four Seasons brand. From the size of the rooms being very small, to many of the staff not being very friendly. I booked a room that was advertised with a bath, and to my dismay I showed up and there was no bath. The room/bathroom that I did get was very small and very dated. When showering, the drain was clogged. Water filled the entire bottom of the shower. The cotton pads in the bathroom in plastic were also half open, it seems like housekeeping was not very diligent. There was no personalized note and chocolate in the room as there has been every single time I visited a four seasons, they brought that later that evening having forgotten. I got a $600 facial, that was advertised as 80 minutes but only actually lasted 65/70 minutes. I got food from room service twice that was very subpar, they got the order wrong once and neither times did I finish the food. I truly never write reviews, but I felt I needed to for this stay as it was incredibly disappointing and it has irreversibly tainted my impression of the four seasons brand. For a hotel booking of $10,000 for the week, I am deeply disappointed and feel this hotel should not be charging so much, and should not be presenting itself as part of the Four Seasons brand. If you are looking for a luxury hotel experience in Austin, try the Commodore Perry estate. It is slightly cheaper than this Four Seasons and 10x more luxury, more modern, and better service.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tara Parker, Marketing at Four Seasons Hotel Austin
Responded Mar 19, 2024
Camille, I am sorry to hear about your experience; it's disheartening to learn that we fell short of your expectations during your recent stay. Your feedback is incredibly valuable to us, and we sincerely apologize for the issues you encountered. We assure you that your detailed comments have been addressed with the relevant leaders. While we had hoped our efforts to reallocate you into a new room after the miscommunication regarding the bathtub, we understand your decision to move to another hotel for the remainder of your trip and respect your choice. Thank you for your loyalty to the Four Seasons brand, we hope we have the opportunity to have you as our guest again in the future in Austin. Should you wish to discuss your stay further, please don't hesitate to contact me directly. Thank you. Christian Storck, Hotel Manager, christian.storck@fourseasons.com
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There are more places to choose from in the Austin area.
PRICE RANGE
$744 - $1,015 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel austin, four seasons austin, austin four seasons
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
294
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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