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Four Seasons Hotel Austin

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98 San Jacinto Blvd, Austin, TX 78701-4082
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (322)
Room & Suite (180)
Dining (85)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel Austin
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 225 hotels in Austin
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer. A combination of comfort and elegance, the Hotel's guest rooms and suites offer views of either of the lake or Austin's vibrant cityscape. Dine at Ciclo, the Hotel's modern Texas kitchen featuring locally inspired flavors with a Latin influence, brought to life by world-renowned restaurateur, Richard Sandoval. At Live Oak, the Hotel's lounge, inventive cocktails and a Guadalajara-inspired menu combine with the best views in the city for a genuinely Austin experience. Guests seeking relaxation can spend the day at The Spa, 24-hour Fitness Center or the outdoor saltwater pool.
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Room & Suite (180)180
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Kids stay free
Valet parking
Wifi
Paid internet
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Fence around pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Hiking
Water sport equipment rentals
Patio
Table tennis
Board games / puzzles
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Outdoor fireplace
Outdoor furniture
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Hotel links
Special Offer:Suite Special
2,186Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
jeff j wrote a review Oct 16
San Francisco, California16 contributions7 helpful votes
Luxury has never gone out of style w/ the FS and is on full display in Austin. Wife and I stayed for our 10th wedding anniversary and it was truly special. From the arrival where we were greeted on our electric bikes to everything being placed in our room prior to arrival as requested, staff was warm, attentive, and top notch.
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Review collected in partnership with Four Seasons
Date of stay: October 2020
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RickHamilton1225 wrote a review Jun 2020
2 contributions
Hotel's Favorite
One of the best hotel experiences I have had in a very long time. The staff was great, the service was great, the property was great. Everything about this stay was positive. And this was during the COVID period.. likely short staffed and just getting open- but it was fantastic.
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Review collected in partnership with Four Seasons
Date of stay: June 2020
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Byron R wrote a review Oct 8
San Francisco, California118 contributions48 helpful votes
We recently stayed a few days during Covid. Dining was mostly shut down. The hotel is conveniently located downtown and there were health precautions throughout. Probably good for a business trip. A little boring for recreation.
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Date of stay: September 2020Trip type: Traveled with family
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Saj1Houston wrote a review Jun 2020
Houston2 contributions1 helpful vote
The hotel is showing its age and the hotel was understaffed...most likely due to the virus. There is nothing that stood out about this hotel or justified the high price. I could have stayed at hotels that were half the price and had the same experience. Staff is friendly but the service was slow. I had buyer's remorse the whole time I was there.
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Review collected in partnership with Four Seasons
Date of stay: June 2020
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Sophia C wrote a review Mar 2020
Tampa, Florida45 contributions14 helpful votes
I am positively shocked that this is a Four Seasons hotel. As my title said, this hotel feels like it was a rebranded Sheraton or Hilton. What keeps the Four Seasons in the same league of competition with the Peninsula, Ritz Carlton, Waldorf, etc. is excellent training, a high staff to guest ratio, and luxurious ambiance and amenities to create a truly personalized, warm, and attentive experience. I found not a single of these items in place. My BF and I arrived around 930 at night to an unmanned driveway. No one was there to assist with luggage, and as we walked through the first set of doors, a bellhop ran over from inside to help us, but his first words were “Hey, can I help?”. Really? What are you, a teenager? In fact, while I saw more door staff later in my stay, I always felt that saying Hello to me was just a way of being friendly rather than focused on actively creating a welcoming entrance. Then the staff would just return to their conversation - just two dudes hanging out at the front door of some hotel. These and other instances demonstrated what I felt were the effects of poor training that were just everywhere. I especially noticed this in housekeeping, and I feel really guilty even pointing that out with the recent downtown in tourism to be expected with Covid-19. It’s those who make the least money (hotel maids, restaurant wait staff, etc.) who will feel the pinch of the effect on tourism. Our maid umm, cleaned our room and yet left piles of dirty dishes, empty water bottles and napkins, on our bar area and never replenished the tea bags I ran through while working in my hotel room. It’s not like she could miss it since she placed new cups less than 6 inches next to the dirty cups. I had to call housekeeping to please replenish the in room tea bags and remove the mess. When she arrived, she started pulling various bags out of various pockets asking me which ones I wanted. To be clear, before anyone rolls their eyes and says this behavior is too demanding, I would counter that it is the extreme, if not clinically obsessive attention to detail and preplanning that differentiates an $800/night hotel from a $200/night hotel. While my request was addressed, it was reactionary versus proactive. I never saw much staff through out the hotel, and it almost felt staffed at a skeletal level. The hotel boasts a great deal about their $35 million dollar renovation. I can only shudder wondering how bad things must of been for a renovation of such a small hotel. The grand lobby experience seems like a check the box exercise at best. You’ll enter to a round table full of fresh flowers and some fancy lighting and that’s about it. Don’t expect any stunning design worthy of a front cover on Architectural Digest or a travel magazine. Oh, you’ll find the obligatory sole orchid in the lobby restroom and lots of beige on beige, interrupted with metallic or glass art work, but that’s what probably what makes the design and decor so disappointing and corporate-esque. I’m never allowed to feel like I’m staying someplace incredibly special, but instead feel like I’m staying at a business focused hotel that’s not interested in beauty. It’s all so bare. Not luxurious, not minimalist and zen, just bare. The one saving grace, the only reason for which I raised my TripAdvisor review from 1 to 2 star, would be our interactions with Salvador from the banquet staff. My boyfriend and I were attending a 3 day conference there. On the last, we had an awards banquet that was preceded by a happy hour with hors d'oeuvres that were passed around by staff. At dinner, we mentioned to Salvador how much we had really enjoyed the hors d'oeuvres. He laughingly insisted right there and then that he needed to go back to the kitchen then and obtain us some more. Honestly, we felt like pigs eating all the extra hors d'oevres he brought back, in addition to our own dinner. I travel a lot and this small story means alot to me. These little acts of warmth and taking ownership of making a client's experience even BETTER than expected creates true hospitality and special experiences that hotels of this caliber (and price point) are expected to deliver.
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Date of stay: March 2020
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Room Tip: If you're requesting a room facing lake, make sure it's above the 4th floor. Otherwise,...
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1 Helpful vote
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Response from fsaustin, General Manager at Four Seasons Hotel Austin
Responded Apr 9, 2020
Dear Sophia, Please accept our apologies for the delayed response. We always aim to respond within 48 hours, but have run into some obstacles the past few weeks due to these unprecedented times. We appreciate your feedback and the positive comments about Salvador; he is an integral part of our team and we are very grateful for his hard work and dedication. We do want to clear up that this building has always been managed by Four Seasons. Our renovation – which was received very positively by frequent guests – was designed to reflect the hues of nature found right outside our beautiful backyard. We are sorry to hear you did not like our design choices. What has always identified us most as a Four Seasons is the genuine warmth and hospitality displayed by our employees. They thrive on creating memorable experiences for our guests and the personal connections that come from such interactions. Unfortunately, in the midst of a pandemic that also thrives on close, personal contact, many of us are struggling to find a balance between providing our usual high level of service and the necessity of adjusting our regular routines for both the safety of our guests and our employees. Rest assured, we look forward to the day when we can welcome all of our guests back with the same unrestrained warmth and sincere joy that has marked our service for the past 30+ years. Thank you again for your comments. We hope to have the opportunity to welcome you back to Four Seasons Hotel Austin in the future, and wish you all the best as these challenging times continue to unfold. Sincerely, Rob Hagelberg General Manager
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PRICE RANGE
$615 - $1,018 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel austin, four seasons austin, austin four seasons
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
294
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Frequently Asked Questions about Four Seasons Hotel Austin
Which popular attractions are close to Four Seasons Hotel Austin?
Nearby attractions include Congress Avenue Bridge / Austin Bats (0.2 miles), Elephant Room (0.3 miles), and Container Bar (0.3 miles).
What are some of the property amenities at Four Seasons Hotel Austin?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Austin?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Four Seasons Hotel Austin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Seasons Hotel Austin?
Yes, street parking is available to guests.
What are some restaurants close to Four Seasons Hotel Austin?
Conveniently located restaurants include Red Ash, Corner, and Gus's World Famous Fried Chicken.
Are there opportunities to exercise at Four Seasons Hotel Austin?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Four Seasons Hotel Austin located near the city center?
Yes, it is 0.4 miles away from the center of Austin.
Are any cleaning services offered at Four Seasons Hotel Austin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel Austin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel Austin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.