You will not regret your stay here From the moment you arrive the valet service is outstanding To the staff helping you up to your room to the moment you leave Everything was perfect Whatever you need or request is at your door
We travel with our dogs and finding hotels that accept pets is a challenge. Four Seasons not only accepts pets but welcomes them and for that we are very grateful. Upon arrival we were upgraded to a lovely suite overlooking the lake. In our room were bowls, beds and treats for the dogs. The places to walk them were well equipped with bags and grassy areas. We will definitely bring them again. The service at the hotel was what you expect for a Four Seasons—perfect. Our room was beautiful and we will definitely be back, hopefully very soon!
Room service food was reaaaaaally bad. Fried eggs for breakfast were refrigerator cold. Yuck. Room had furniture items that needed repaired. Would have expected for a Holiday Inn, but not for the 4 Seasons cost.
Heroes like Shazad and Lizardo made us feel like complete royalty. We had the most relaxing stay, loved the live music and green space overlooking Ladybird Lake. The valet team gave the warmest welcomes, every single time. Big thank you!
Cannot say enough great things about this property. Everyone we interacted with were courteous and helpful. Valet, front desk, concierge, porters, spa staff, servers and bartenders were all wonderful. The property itself is beautiful...in the perfect location with a lawn that fronts the lake and has access to the trails along it. The deck overlooking it all was the perfect spot for dessert and a drink. As a non-drinker, I appreciate that Four Seasons properties feature lovely alcohol-free cocktails in their hotel bars...an inclusivity that I do not find most places. We also had dinner at Live Oak one evening and everything was fantastic. The rooms are beautifully appointed, as you would expect, and the bedding is to die for. I dream about it! The room we stayed in did not have a bathtub, but did have a large walk-in shower that made up for that fact. I'm planning to return to Austin this fall and there is nowhere else I would consider staying. FS Austin is it for me from here on out. …
My wife and I were without electricity during the most recent Austin ice storm and booked a last minute room. Everyone from the bellmen to the concierge, to the wait staff were amazing. We had dinner at the lobby bar and our black lab Lucy was able to join us :) Kudos to the entire staff for making our last minute stay a winner.
Excellent service and accommodations. Every aspect is well thought out to ensure satisfaction from placement of towel hooks to power at bedside. The bed and pillows are heavenly. My new home away from home when in Austin
We visited Four Seasons Austin in January. I was impressed how the city connects with nature here. The city was FS, and nature is Lady Bird Lake (take a suite with a balcony and river view!), trees and even squirrels there! The hotel has a new feature - a Moet&Chandon machine, you should purchase a token at the Lounge ($30) and just use this vending machine to receive a small bottle! Entertaining and great! Also, Ciclo restaurant was just great. You can see an amazing show if order meat! Ask at the restaurant which dish you should order to see a fire show - you'll never forget this! I liked Four Seasons Austin so much! The staff is just great and professional here!
Location is wonderful overlooking Lady Bird Lake. Beautifully manicured lawn with lots of outdoor seating to pass the time. Rooms are small compared to other Four Seasons properties. F+B on site was quite good, including room service. Had a few hiccups during the stay, feedback was more or less met with indifference. Probably wouldn't be back to this property. Big shout out to Mary at the Spa reception. She was super friendly, helpful and really embodied the hospitality that the FS strives for!
The Four Seasons Austin is still the BEST hotel in Austin after all of these years. We had not been back in almost 5 years, and we were so plesently surprised and happy to be back. The hotel is thougtfully updated, location is second to none on the lake, and the staff are so warm and attentive. We cant wait to come back and spend more time at this in town oasis! Thank you
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