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Hilton Garden Inn Austin Downtown/Convention Center

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#52 of 198 Hotels in Austin
GreenLeadersGold level
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Hilton Garden Inn Austin Downtown\/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center
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1,047 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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Showing 1,030: English reviews
dallas, United States
1 review
4 of 5 stars Reviewed May 13, 2014

Room is clean and lobby was very nice. Things missing from car after valeting it (only option). Will not stay again because of this. I suggest not leaving anything in your car and you will have a fine stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra F
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review and we truly appreciate your wonderful comments about our clean and friendly hotel. I sincerely apologize that you were missing an item from your vehicle and we are reviewing this with the valet team to resolve this issue. If you locate your item, please let us know as well. Thank you again and have a... More 

Calgary, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 11, 2014 via mobile

This hotel certainly is a great location. Just down from all the activities on 6th street which is great and none of the noise. As always, ask for a room facing away from the highway. The rooms are nice but the walls are quite thin. Valet service is a dogs breakfast (one lane of traffic, to small, rushed getting your... More 

Helpful?
Thank Phulan
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review and we appreicate your feedback both positive and the areas of opportunity in valet. Our drive can create a challenge with one way traffic but our valet team manages the drive as quickly as possible to ensure you have a quick experience arriving and departing throughout your stay. Thank you again and we look forward... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

I would reccommend this hotel to anybody. Our experience with the hotel and staff was excellent. The way they treat you is like you are family and the proffessionalism is outstanding. I will definately stay at this hotel again. Thanks Hilton.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 133clementec
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your outstanding review and we will always take care of you like family as this is your home away from home! We look forward to hosting your next visit to Austin, Tx and have a wonderful weekend! At your service, Blake Doran General Manager More 

Erie, United States
1 review
2 of 5 stars Reviewed May 6, 2014

If you stay here definitely bring ear plugs the city traffic is very loud. The pool is not a pool but rather a place to sit by a waterfall. The bed is a type of air bed and either too hard or too soft, couldn't seem to get a good balance. The restaurant was apparently rented out to a private... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Deborah F
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

We appreciate your feedback and we are currently working on implementing newer windows to eliminate the noise from the highway and we are installing new beds this month to ensure you recieve a great nights sleep every night with us in the future. We sincerely apologize for our restaurant being closed to a private event on one of the nights... More 

sugar land, United States
1 review
5 of 5 stars Reviewed May 5, 2014

My stay at this hotel was absolutely fabulous. Although my stay was not for fun, the hotel staff made sure that my stay was very enjoyable. The hotel was also very close to the hospital that my mother was having her surgery at as well.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gregory T
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your amazing review and we hope to see you back in Austin soon so we can host your next stay under different circumstances. At your service, Blake Doran General Manager More 

Silicon Valley, CA
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 4, 2014

Stayed here for one night mid-week. My room was on the 12th floor and on the side next to I-35. Although some might consider it "white noise" it was enough to keep me awake at night. The property and room was in good condition, staff was very courteous and helpful. Nice touch to have fruit infused water or coffee always... More 

Helpful?
Thank lizwhiz
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review and we appreciate your wonderful comments about our great rooms and staff! We are currently working on implementing a newer type of window that will eliminate the highway noise so that you have a great nights sleep every night with us and I will address housekeeping knocking on your door at 810am in the morning.... More 

Hot Springs, Arkansas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 30, 2014

This hotel is conveniently located to downtown Austin, is well maintained, and the staff is friendly and helpful. I would recommend this hotel to anyone and feel comfortable that they would never be disappointed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan822013
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your Excellent comments and revivew about our service as this is our number one priority, to be at your service each and every stay! Come back and see us soon! Best Regards, Blake Doran General Manager More 

Kirkwood, Missouri
Level Contributor
141 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed April 29, 2014

I was with a group of college sorority friends for a reunion last weekend and stayed here. They have the most amazing service ever! The concierge who helped coordinate our services was amazing and had everything well in hand. My roommate and I wanted to stay next door to our friends and, though the front desk didn't show anything available,... More 

Helpful?
1 Thank nialover
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

We appreciate your amazing comments and review in regards to our outstanding service and location. We are excited to see you back and host your next visit to Austin, Tx. At your service, Blake Doran General Manager More 

Portland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

This hotel is very nicely appointed and extremely well located (near the 6th St action yet quiet and a nice step removed). The hotel is high end, so the nightly price is more than I would normally pay (but was at a conference). The breakfast buffet on the 18th floor was terrific - food well prepared, view of downtown Austin... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Thomas L
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review and wonderul recommendation of our location. We truly appreciate your business and our team looks foward to hosting your next stay in Austin, Tx. Best Regards, Blake Doran General Manager More 

Port Coquitlam, Canada
Level Contributor
127 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 stars Reviewed April 28, 2014

This is a very good hotel if you are attending a conference in Austin. Two blocks from convention center and some streets with plenty of night life. Also convenient for running/walking by the river. Very nice room - plenty of closet/drawer space, plus a fridge and microwave. I had the bed and breakfast package. Excellent buffet breakfast included with price... More 

Helpful?
1 Thank old-jogger
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review and wonderful recommendation! We appreciate your business and look forward to seeing you back very soon! At your service, Blake Doran General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701-3702
Location: United States > Texas > Austin
Price Range: $138 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Hotwire, Expedia, Cheap Tickets, Cancelon, TripOnline SA, Travelocity, Odigeo and Priceline so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hotel Style:
#5 Green Hotel in Austin
#66 Business Hotel in Austin
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