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    Hilton Garden Inn Austin Downtown/Convention Center

    500 N Interstate 35, Austin, TX 78701-3702
    +1 855-618-4697
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    12/3/2017 12/4/2017
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    Traveler (132)
    Room & Suite (125)
    Dining (30)
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    Overview
    • Excellent37%
    • Very good32%
    • Average19%
    • Poor8%
    • Terrible4%
    Travelers talk about
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    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Austin Downtown/Convention Center
    Special Offer: Double Points,Every Stay
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    InterContinental Stephen F. Austin
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (1,270)
    There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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    541 - 545 of 1,243 reviews

    Reviewed June 22, 2015

    We attended a conference at the Austin CC in June and stayed at the HGI Downtown near the CC. The property was clean and well maintained. We are in the hotel business and value a helpful, attentive staff. The HGI Downtown CC staff was professional...More

    Thank Michael S
    Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded June 23, 2015

    Dear Michael S, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that Stevan Balnis was helpful! I will be sure to share your comments with him. Thank you again for your kind words...More

    Reviewed June 22, 2015 via mobile

    Very close to 6th Street. Very nice , loved taking pictures outside by pool area. Everyone was so helpful and friendly. Room was very nice and clean. Love the view. Would most definitely be back to stay. Money well spent.More

    Thank April B
    Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded June 23, 2015

    Dear April B, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our...More

    Reviewed June 21, 2015

    This is an older hotel - and in need of a little of a spruce up, but the standout of the hotel is the service and the staffing. Stayed here for a conference at the Austin Convention centre, and arrived after a long trip from...More

    Thank Craig D
    Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded June 22, 2015

    Dear Craig D, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction! We sincerely appreciate your feedback here at The Hilton Garden Inn! Thank you again for your...More

    Reviewed June 20, 2015

    I consider myself "brand agnostic." By that, I mean I am not loyal to any one chain. But this hotel has changed my mind. I was recently in Austin, TX for a convention. From the moment I set foot in the hotel, the employees were...More

    1  Thank 691Martha
    Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded June 22, 2015

    Dear 691Martha, Thank you for taking a moment to share your experience. We sincerely appreciate your glowing feedback here at The Hilton Garden Inn. I am very happy to hear you found your stay to your satisfaction as we here, at The Hilton Garden Inn...More

    Reviewed June 18, 2015

    This was a clean hotel. It was near where we wanted to be. This was our first trip to Austin. We came to listen to some music. The bed was very comfortable and the room was quiet. We paid for a package that included breakfast...More

    Thank Christiejones
    Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded June 19, 2015

    Dear Christiejones, I am sorry you found our pool and WIFI unacceptable. Please accept my sincere apologies for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $109 - $404 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Austin
    • #66 Business Hotel in Austin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 254
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Hilton Garden Inn Austin Downtown Hotel Austin ,
    • Austin Hilton Garden Inn ,
    • Hilton Austin
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    Traveler (132)
    Room & Suite (125)
    Dining (30)
    Pool & Beach (23)
    Hotel & Grounds (142)
    Bathroom (10)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
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    .73 miles away
     
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    .46 miles away
     
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    .38 miles away
     
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    .41 miles away
     
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    Ask a question
    Questions & Answers
    arigatone
    October 17, 2017|
    AnswerShow all 5 answers
    Response from SWCed | Reviewed this property |
    A small outdoor pool only.
    1
    Vote
    Cathy W
    September 24, 2017|
    AnswerShow all 6 answers
    Response from ktuttle99 | Reviewed this property |
    There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More
    1
    Vote
    labber1000
    June 21, 2017|
    AnswerShow all 6 answers
    Response from Carol M | Reviewed this property |
    No they do not.
    1
    Vote
    Room Tips
    "Try to get a room away from I-35. Interstate traffic goes from heavy to heavier."
    Read review
    "Ask for a room with an outside view. The inside view is creepy. Odd given I was on the 11th floor."
    Read review
    "Always read reviews from Trip Advisor before selecting an hotel."
    Read review
    "ask for room away from highway. It can be noisy."
    Read review
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