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Hilton Garden Inn Austin Downtown/Convention Center

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#52 of 198 Hotels in Austin
GreenLeadersGold level
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Hilton Garden Inn Austin Downtown\/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center
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1,048 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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Showing 1,031: English reviews
Saint Louis, Missouri
Level Contributor
242 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My company booked my stay for a convention held there in the Sabine Room. I was greeted, checked-in, got a run down on the hotel and near by restaurants by Lohitakksh, great guy! I was able to secure a room upgrade with little effort, nice! What can I say, It was just a great stay. I was very comfortable, secure... More 

Helpful?
Thank Geotreo
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Geotreo, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. At your service, Blake Doran More 

Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff was very friendly and helpful with restaurants, ways to get around the city, etc. We couldn't have been happier with their recommendations! Room was clean and comfortable and we had a beautiful view of the city.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda S
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Linda, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Best Regards, Blake Doran More 

houston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Over all, not bad. The power loss, made our last day, rather difficult. As it did for the rest of the guests. Not hotels fault. As i mentioned, the stand alone wall like structures.that you could see, in the middle area, were covered with dust.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Walter G
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Walter, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We do apologize for the city power outage that occurred and for the dust appearing on the 10th floor due to our renovation taking place. We look forward to welcoming you back to our property in... More 

Houston, Texas
Level Contributor
149 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here as we were attending the Texas football game. So it was really only a place for us to sleep. The rooms are recently renovated and are very nice, for the price point this hotel is worth it. The location being all of two blocks away from the heart of 6th Street is also very nice. The... More 

Helpful?
Thank Ben H
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Ben, Thank you for your 4 STAR review and we truly appreciate your understanding in regards to the City of Austin's power outage that occurred this past weekend. Best Regards, Blake Doran More 

Pittsburgh, Pennsylvania
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love the layout. Lobby is nice, with comfortable seating. My room was very clean and comfortable. Next time I would ask for a room on the outside perimeter, though. There's an inner circle of rooms that look out into a weird inside area. It felt a bit claustrophobic. The staff were super friendly, especially the bartender. The maitre d' at... More 

Helpful?
Thank cb1bass
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear cb1bass, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Blake Doran More 

Houston, Texas
Level Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We spent a weekend here. I was worried about being so close to the interstate but we were promised the rooms were soundproofed and they were! We were on the 16th floor. The room and bathroom had everything we needed and very clean. One thing was disturbing, the hotel is emphasising how environmentally friendly it is and you can hang... More 

Helpful?
Thank TheLight
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear TheLight, Thank you so much for your review and great feedback provided. We will make the necessary changes to improve our green initiative and I will personally inspect our rooms to ensure you have towels hooks on the back of each bathroom door so towels can be hung accordingly. We look forward to seeing you return soon and have... More 

Bristol, United Kingdom
Level Contributor
192 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A hotel that is close to 6th Street so it's close to the action.....if you think 6th Street is the action! I was expecting it to be but all I found were grubby bars selling drinks out of dirty glasses and playing good music too loud. Sorry, but that's the way I feel. The hotel was well equipped and had... More 

Helpful?
Thank neilajones
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear neailajones, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best Regards, Blake Doran More 

North Hollywood, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel isn't in the little pocket of hotels that surround the Convention Center, but that is what makes it "off-center." Management made sure our group had 100% satisfaction guarantee, they serve a GREAT breakfast (with amazing views), and it's extremely clean. Beds were most comfortable ones I've stayed in and they kept the lobby cold (grateful in the humidity... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vincent V
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Vincent, Thank you for your wonderful review and we are thrilled to hear about your excellent experience and how well our staff took care of you. We appreciate you selecting our hotel for your groups stay in Austin and welcome you back in the near future. Best Regards, Blake Doran More 

Dallas Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice and our room was recently redone. The room was clean and fresh. The tub did not drain well. Room had view to the south that was not bad. We did not use the gym or the restaurant (we were there only one night). The staff was friendly and we had no problems. Hotel was relatively quiet.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank pjccpa
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear pjccpa, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with valet parking and our elevators being slow. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will... More 

Michigan
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is right off 35, so the view off the one side is not great, but it is very near 6th street and within walking distance of campus. The bar is nice, unfortunately the restaurant and room service are closed from 12 to 5 every day so that was a little disappointing. The building itself is quite dated, and... More 

Helpful?
1 Thank avery131
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear avery131, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Blake Doran More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701-3702
Location: United States > Texas > Austin
Price Range: $139 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hotel Style:
#5 Green Hotel in Austin
#66 Business Hotel in Austin
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