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Hilton Garden Inn Austin Downtown/Convention Center

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#52 of 197 Hotels in Austin
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Hilton Garden Inn Austin Downtown\/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center
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1,046 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
Huntsville, Alabama
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel is very clean. Hotel is located at the corner of 6th Street a very popular night spot for college students. Lots of bars and live music and a selection of nice restaurants. Hotel is not close to any main grocery store or pharmacy that I could tell. Overall a very good hotel to stay at.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Z1331DDjamesd
Phoenix, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

I travel all over the country for work and I must say that this Hilton Garden Inn is one of the nicest hotels they just remodeled the rooms and wow how nice they are plus the staff here really takes a lot of pride in their work

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John G
Canton, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Overall the hotel was nice. I am big on recognition. I did not feel like the front desk staff was very welcoming. Each time I walked into the lobby I never got greeted with a hi or hello. I did not feel welcomed.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 382karaw
Buda, Texas
Level Contributor
356 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Really liked this place. Easy access off and on I-35. Real close to restaurants and bars and lounges. Good staff. Nice room. Good hotel restaurant. Parking garage. It was real easy to check and check out. They also offer shuttle service to the airport.

Helpful?
1 Thank daddymo2
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear daddymo2, Thank you for your wonderful review and comments about our excellent staff. Our team takes tremendous pride at being at your service and we all look forward to seeing you return soon. Best Regards, Blake Doran More 

Sioux Falls, South Dakota, United States
Level Contributor
335 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

You can tell when a downtown hotel upgrades. The lobby was beautiful. The room was perfect in every way. The staff was smiley and welcoming. Parking was valet and friendly. What more do you need from a downtown hotel?

Helpful?
1 Thank Steve S
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Steve, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Respectfully, Blake Doran More 

Washington DC, District of Columbia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good location and friendly staff. Several people complained about problems cooling rooms (outdoor temp was 96 degrees) and our bathroom had a large south facing frosted window that turned the whole room into a greenhouse. No exhaust vent in the bath so it stayed hot and steamy. Recent recarpeting left a strong chmical smell. Nice restaurant with panoramic view of... More 

Helpful?
1 Thank rhumane
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear rhumane, I am sorry you found your HVAC and odor of our new carpet unacceptable. Our team works very hard to keep every room is in perfect working order; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to... More 

Granbury
Level Contributor
131 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all you will be required to use valet service for your auto because there is no place to park. It cost $32 dollars and they simply parked my car once and brought it back to me once the next morning. Our room was supposed to have a King Size bed and it wasn't. They tried to tell us... More 

Helpful?
Thank buddymusic
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear buddymusic, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the cost of valet, breakfast and the size of our king beds. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More 

downunder
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I found this hotel great value, good service and a good room. The only thing I didn't like was the expensive 'valet parking' and unfortunately there was no alternatives offered. Now as Australians we also pay a 30% currency diffrence so you can imagine how much 2 nights parking was for us. Maybe they could have offered 'self parking' at... More 

Helpful?
Thank downunderDownunder
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear downunderDownunder, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Blake Doran More 

Saint Louis, Missouri
Level Contributor
242 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 1 week ago

My company booked my stay for a convention held there in the Sabine Room. I was greeted, checked-in, got a run down on the hotel and near by restaurants by Lohitakksh, great guy! I was able to secure a room upgrade with little effort, nice! What can I say, It was just a great stay. I was very comfortable, secure... More 

Helpful?
Thank Geotreo
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Geotreo, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. At your service, Blake Doran More 

Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff was very friendly and helpful with restaurants, ways to get around the city, etc. We couldn't have been happier with their recommendations! Room was clean and comfortable and we had a beautiful view of the city.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda S
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Linda, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Best Regards, Blake Doran More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701-3702
Location: United States > Texas > Austin
Price Range: $141 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Booking.com, Hotwire, Priceline, Cancelon, TripOnline SA, Cheap Tickets, Odigeo and Travelocity so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hotel Style:
#5 Green Hotel in Austin
#66 Business Hotel in Austin
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