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The hotel was clean and the staff was very friendly and helpful. Bar was on top floor with an excellent night view of city. The female bartender was great. We opted to stay at the hotel bar as we did not feel comfortable walking the...More
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 3 days ago
Hello ranewton2015! We are delighted to know your stay was pleasant and that you enjoyed your time with us. 18th Over Austin has one of the best views in the city, and we're excited to know you had a wonderful experience. Thank you for being...More
I really mean amazing service. I am pretty sure they broke the world record on bringing me a foam pillow—less than 2 minutes, seriously. Fantastic views of 6th street and the capital building. Really nice stay. The dining room and the bar are on the...More
Thank Bruce M
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded October 25, 2017
Hello Bruce M! We're happy to know we exceeded your expectations! We're grateful that our location provided you convenient options for exploring our beautiful city of Austin. We appreciate your feedback regarding the excellent service we provided. We're always looking to improve in order to...More
I have stayed in this hotel before. I booked in August 2017 to stay again in April 2018 while attending a convention a few blocks away. I was not offered an advanced payment/no cancellation rate at the time of booking. For UK tax reasons, I...More
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 2 days ago
Hello CBA2014. I'm sorry to hear of the trouble you've experienced, and I'd like to try to quickly resolve the issue with you. Please contact me directly at your most earliest convenience at 512.457.7900. Thank you for your time.
Andy Preslar, General Manager
At first site you think ones stay will be excellent with the cost per room, however this was not the case. The whole hotel was freezing cold except the room, this included all hallways, the restaurant, bar and lobby. When I asked about it they...More
Thank Sharon W
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 6 days ago
Hello Sharon W! Thank you for bringing this to my attention, and for taking the time to share your experience. We sincerely appreciate your feedback and we're very sorry you were unhappy. I will follow up with my Engineering team in regards to the issues...More
Room was clean and staff was friendly. Hotel is easy to access and is just around the corner from 6th Street and the convention center. Would highly recommend and would choose to stay here again. Great!!More
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Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 1 week ago
Hello tracyo143! We are happy to hear we exceeded your expectations, and that our location proved beneficial during your trip to Austin. We appreciate your positive feedback, and we look forward to welcoming you back upon your next visit. Thank you for being our guest!...More
$191 - $412 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Green Hotel in Austin
#66 Business Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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Response from ktuttle99 | Reviewed this property |
There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More
There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great location to the action.