Great food and very nice people/workers. We come here often for the buffet. We are never didappointed. We also had a high school reunion here 2 weeks ago. It was incredible. We were so impressed. In planning for our reunion, the staff keep us abreast of all changes , et.
After a hideous stay in San Antonio this hotel was fabulous! Clean facility efficient professional staff wearing masks!!! The room was very nice and everything worked! We plan to stay here again and will totally recommend this hotel!!
Full disclosure: I have always loved this hotel. I still do. I love being nestled among the trees and being surrounded by so much grass! It’s an oasis within 15 minutes of downtown. Marriott staff were wonderful! Extremely helpful and accommodating. Their special touch of flavored water is always appreciated. Yes, as other reviews have stated, it is time for a refresh but I hope they keep the photography. It is pure Texas and I love it! The room was clean, the linens were nice, and the air worked perfectly. Bar and restaurant hours are limited due to COVID. No room service, but the bartender put my order in while I took my suitcase up and unpacked. The hamburger was delicious and reasonably priced. It wasn’t a big deal since I had a car. If you are flying and depending upon Uber, you will have to plan to get meals.…
Vivianna gave me great customer service and was exceptional I really appreciate her service she was so awesome kind quick and fast and did exactly Very punctual and Also what I asked thank you Viviana
I have stayed at this hotel for years and I can verify that I always feel comfortable. The rooms are nice and clean, the staff is helpful and nice. The price of the hotel is acceptable and the location is comfortable. I recommend this hotel without any reservation.
Hotel was a good value. Nothing fancy, but all the services you want. A bit tired, and minimal staff and some freeway noise but not too bad. The staff was minimal but nice. And be sure to ask for housekeeping service- its not automatic.
I had the most wonderful experience staying here! Welcomed in very sweet by concierge and front desk! It is clean and 80s themed! Hidden gym for sure! Shout out to Edward from the front desk he was the best! Genuine great time and will be staying there when in Austin!!
I'm compelled to write this review because we felt duped by the internet ratings after staying here last weekend. With a 4-star rating across this site and Google as well as it being listed as a 4-star hotel, we felt like we'd be staying at a really nice hotel. This is anything but. I won't go on and on, but the rooms are very bare-bones. The shower felt like a Motel 6. The building both inside and out is very outdated and tired. They hold a lot of functions at this hotel and as a result, the lobby area and connected bathrooms are typically pretty messy. Also, they leave the AC temp at 63F! It is always freezing when you are passing through the lobby. Overall the entire place is in desperate need of renovations and updating. The two nice things I will add are that the pillows were very comfortable and the pool area looked really nice (didn't have time to actually use it).…
Sara at front desk was so accommodating and pleasant! She made my long day better for sure! Excellent customer service Thank you ❤️ The hotel is a little older but clean with a warm and friendly atmosphere. This was a nice find on short notice.
Nice large hotel. Rooms are big with a pretty view. Conveniently located to downtown and an easy drive pretty close to UT campus too. I would definitely stay there again. I didn’t use the pool but it looked very nice. There is a bar also in the lobby.
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