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Courtyard Austin-University Area

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Courtyard Austin-University Area
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97 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Myrtle Beach, South Carolina
Level Contributor
255 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It appears the hotel has been there a long time but they've made strides with updating it and making it look fresh. Their bar closes early and Starbucks is SLOW so if you need morning coffee wake up early! The room was clean, I would stay here I again

Helpful?
Thank Mark M
william d, General Manager at Courtyard Austin-University Area, responded to this review

Thank you for taking the time to give us a review. We continue to work on improvements on the hotel and service. Please come back the next time you are in Austin More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

Had a great experience at this hotel. Hotel staff are incredibly friendly and accommodating, especially Charles and Tony. Made our trip that much better! Only reason for 4 was issues was with our toilet.

Helpful?
Thank Grace O
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I arrived around 3 in the morning ready to check in and get some sleep to be told that my room was given away around 10 that night. Shocked and upset I asked why. He proceeds to tell me that my card is insufficient. When I made the reservation I gave my credit card number to hold the room and... More 

Helpful?
Thank Suzuki_Su
william d, General Manager at Courtyard Austin-University Area, responded to this review

Thank you for your review. The Auditor was correct. Your reservation was cancelled because the card was declined. We cannot hold a room with an invalid credit card. More 

Boca Raton, Florida
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Marriot Courtyards are always reliable places to stay: clean, comfortable, well priced. So I dont know how this hole in the wall xould be in their chain. And dont give me any excuses about remodeling. The place is a wreck and sits in the middle of a gravel pit. Our room was next to the elevator, but felt like we... More 

Helpful?
Thank donnajendlin
william d, General Manager at Courtyard Austin-University Area, responded to this review

We are sorry that we did not meet your expectations and we are working hard to make improvements. More 

Level Contributor
144 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We visited this hotel over the Labor Day weekend, just to spend some time in Austin touring local attractions & sampling a variety of foods. This hotel is located on the north side of the city & easily accessed from the highway system. Very simple routes to downtown sites. The hotel is in the process of upgrading rooms, & the... More 

Helpful?
Thank John H
Management response:

Thank you for your review. It is always refreshing to here that we did our job in servicing our guest. More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My family and I came to Austin to visit my son and attend a UT football game. We got no sleep as there were so many little kid soccer teams staying there. The management didn't do anything about the kids running up and down the halls late and very early. Our Room was the first one off the elevator. One... More 

Helpful?
Thank Findling
Management response:

Thank you on your feed back about your stay. We are sorry that your stay was not enjoyable as we prefer all our guest stay to be. We try as much as we can to address noise issues and can only address when we catch the individuals. We usually try to block teams to their own floors but in your... More 

Charlotte, North Carolina
Level Contributor
320 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Austin for a brief time on business and elected to stay at this Courtyard. I don't have any major complaints. There was plenty of parking and the staff was nice. The lobby seemed okay and the room was small. Overall I was pleased, but I arrived around 8 pm one night and checked out early the next... More 

Helpful?
Thank Bowmanator22
Management response:

Think you for taking the time to comment about your experience. We love it when guest take the time to tell us how we are doing. More 

Dallas, Texas
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband stays in Marriott Courtyards every week. He was pleasantly surprised to walk into this Courtyard and find it was a different "model". Some of the changes he liked; others missed their mark--for him. The business center with the couches were a nice change; the printers weren't working however the front desk helped facilitate a print request. Front desk... More 

Helpful?
Thank fkmcja
Management response:

Thank you for your kind comments. We are currently in the process of replacing our pillows and renovating our elevators. This project should be completed by the end of the year More 

Corona, California
Level Contributor
186 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is small and needs some major remodeling. Of the two elevators, only one was working the entire time I was there. The room was clean with a small bathroom. Each day after cleaning the maid took my soap, shampoo and conditioner instead of leaving them for me to use the next day. One day she did not replace... More 

Helpful?
Thank JanetWK
Management response:

Thank you for sharing your comments with us. We have remodeled and is in the process of spending over 600K to replace our elevators. I have shared your comments with our housekeeping to use as a training moment. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

We stayed here after a night at a Hilton, and were much more impressed with this hotel. Although the breakfast isn't complementary, the facility itself is beautiful, and very clean. Definitely wish we had booked here for our two night Austin trip rather than splitting between the two hotels. We will definitely be back.

Helpful?
Thank Jennifer J
Management response:

Thank you for the nice comments. We have had our ups downs in the past but we are continuing to improve. Surveys like yours lets us know that we are going in the right direction. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This newly renovated Courtyard by Marriott is just a few miles north of downtown Austin, 6th Street, and the Texas State Capitol, Courtyard Austin University Area offers newly-renovated guestrooms, lobby and an onsite Bistro and outdoor pool. Our University of Texas Austin hotel is just 3 miles from the campus off Exit 238A of I-35. Modern guestrooms feature Marriott luxury bedding, flat-screen TVs and free Wi-Fi. Guests will enjoy a delicious selection of breakfast and dinner options at our Bistro. We offer a comfortable outdoor pool and fitness center that is available 24-hours. With over 1,600 sq. Ft. Of event space, business meetings are easy at Courtyard Austin University Area. ... more   less 

Additional Information about Courtyard Austin-University Area

Address: 5660 N Interstate 35, Austin, TX 78751-1717
Location: United States > Texas > Austin
Price Range: $124 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin-University Area 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Courtyard Austin - University Area Hotel Austin
Courtyard Austin Central
Austin Marriott
Austin Courtyard
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