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Candlewood Suites - Austin Arboretum-Northwest

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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Tacoma
Reviewed 1 week ago via mobile

We travelled to visit our daughter. It could not have been a more convenient location. It was right next door to her apartment complex. But, I was on vacation, I like a little pampering-it doesn't have to be much, but at least make my bed and clean the bathroom. I've gone back over the website to see if there is...

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Helpful?
Thank Neva T
texas
Reviewed 2 weeks ago

I needed a place to stay during a remodel and searched all over for the right fit. This is perfect. For those of you who need the typical hotel continental breakfast each breakfast and a nice lobby - go somewhere else. My room is clean, very well appointed, and the staff couldn't be nicer. I can cook what I need...

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Thank keeshaf
San Antonio, Texas
Reviewed 3 weeks ago

Most people want to have a hotel they feel at home, this one is not one of them. The prices do not include breakfast and the rooms are a little too small to be called suites. I arrived at this hotel by chance, having made the reservation at the wrong hotel inadvertently. Decided to stay as was too tired. Bad...

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Helpful?
Thank Ricardo R
IHGService, Guest Relations Manager at Candlewood Suites - Austin Arboretum-Northwest, responded to this review

Hi Ricardo R, Thank you for your recent stay and for taking the time to leave us with your feedback. I regret to hear that your time with us was less than desirable. Allow me to apologize for any inconvenience you may have experienced due to our air conditioning system and the noise levels. We always strive to provide our...

Reviewed January 31, 2017

I was in Austin for work. In the morning I called a rideshare to get me to the office, but the driver got lost. The front desk staff got on the phone a few times to try and direct him, but no success. Finally, the General Manager Jamie grabbed his car keys and said "I'll give you a ride". I...

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1Thank Richard D. C
Ropesville, Texas
Reviewed January 27, 2017 via mobile

This is a great place to stay at an affordable price. I was only scheduled to be in Austin a couple of days, so I really didn't use the kitchen area, but it was nice to have. The amenities were as nice as the expensive locations a mile away, and I had no need for a breakfast as it was...

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Thank cathym578
Dallas, Texas
Reviewed January 15, 2017

I booked the Candlewood for a several day business trip in Austin. Pricing was competitive. I was looking for a suite, and the room is nice sized with a decent bed and TV. No bad smells, and it was clean. The was sufficient china and silverware for my needs. There were enough plugs to recharge all my electronics. The noise...

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Thank J P
Rochester, New York
Reviewed January 2, 2017

We stayed here for 4 nights. It's clean and the rooms are comfortable. There's nothing outstanding, but the staff was helpful and we had ever hinges we needed.Overall a good value for the price. The hotel has a variety of items that you can borrow such as corkscrews, games etc. No tedious sign out sheets, very low key.

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Thank Redelfiedog
Reviewed December 23, 2016

The location is perfect! Close to shopping and places to eat but feels away from all the business of Austin. It was clean and the bed was very comfortable. I got the best sleep I've had in awhile! The walls were a little thin, I could hear when my "neighbor" got back after midnight, but nothing a noise machine couldn't...

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Thank Kuhllikethat
Reviewed October 23, 2016 via mobile

For my first time staying at Candlewood, I can say I'm very pleased with this location. Super friendly staff and clean rooms. Not a far drive from downtown, and plenty of places nearby. Definitely will stay here again as I frequently visit Austin.

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Thank angiemariestone
Wharton, Texas
Reviewed October 8, 2016 via mobile

I've been to Austin before and downtown is great to visit once but gets old (or I'm old) and pricey. This was a nice spot only 5 min away from excellent restaurants. Clean room, comfy bed, and everything you need. It did smell like smoke at the entrance but not in our room.

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Helpful?
Thank Weaton13
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Candlewood Suites is not your traditional hotel, and that is the best part! At the Candlewood Suites Austin Arboretum NW we put the amenities where they really count; in the rooms! That means a suite with a full kitchen and plenty of space to stretch out! Each suite has a full kitchen complete with microwave, full sized refrigerator and all your utensils and pans to cook with. Work efficiently at your executive desk with two separate phone lines, free hi speed internet, check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy a DVD borrowed from the hotel in your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. In the Candlewood Cupboard you can purchase meals, snacks, and sundry items at value prices. ... more   less 

Additional Information about Candlewood Suites - Austin Arboretum-Northwest

Address: 9701 Stonelake Blvd, Austin, TX 78759-6534
Location: United States > Texas > Austin > Northwest Austin
Price Range: $104 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Austin Arboretum-Northwest 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Austin
Austin Candlewood Suites
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites - Austin Arboretum-Northwest staff and other travelers.
4 questions
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Savannah, Georgia
Saint Charles, Missouri
Saint Charles, Missouri

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Questions? Get answers from Candlewood Suites - Austin Arboretum-Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor was quiet”
 of 5 bubbles keeshaf, 2 weeks ago | Read review
“Try a different hotel first”
 of 5 bubbles RicardoR114, 3 weeks ago | Read review
“If you want your room to be even quieter, avoid rooms over-looking the car park”
 of 5 bubbles jacobg92, May 2, 2016 | Read review
“We had a Basic Suit: Queen Bed with sofa (nonsmoking) no. 133.”
  • Relaxing part of room
  • Bedroom
 of 5 bubbles pavels701, Jan 27, 2015 | Read review
“ask for a room on the side away from I-35.”
 of 5 bubbles citizenoftheworld42, Nov 11, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question