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Candlewood Suites - Austin South

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Candlewood Suites - Austin South
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110 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Geneva, Switzerland
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 11, 2016

I stayed here with my friend last month only for 1 night but i was pleasantly pleased with the quality of the room and the location vs the price. The bed was super comfy and the room is well laid out with all the comforts for even a long stay.

Helpful?
1 Thank Bugles
Clovis, New Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 3, 2016

Room smelled like dirty dog, and the Air Conditioner was loud. Couldn't sleep with the noise from the AC. No maid service if you stay more than one day and the price is the same each night. Really!!!!! Had to take my dirty towels to the front desk in order to get new ones. I've had better stays at Motel... More 

Helpful?
Thank brewerb44
IHGService, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear brewerb44, Thank you for staying with us and for leaving a review on TripAdvisor. We rely on guest feedback as this will allow us to improve wherever possible. I regret to read that you found your last visit to be disappointing. I am sorry for not meeting your expectations when it comes to the cleanliness of the room, air... More 

Travelers are raving about these Austin hotels

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2016 via mobile

After looking for a hotel for 2 hours after a long day of swimming, we stumbled upon this one and it was great, very clean, and the staff was very friendly. The room was spacious, and the bed was comfy. It felt a lot safer than the La Quinta a few hotels down. Our room was equipped with a microwave,... More 

Helpful?
3 Thank Victoriaarene
Coal Valley, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2016

Room was average, was clean. They had a room on main floor where you could get packaged food to cook in the microwave and using honor system they would add to your expenses if occurred.. Worked out well since we had no way of getting to a restaurant unless walked a ways.

Helpful?
Thank MelodyPaul
IHGService, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear MelodyPaul, Thank you for taking the time to tell us about your experience at our hotel. It is good to know that you approve of the cleanliness level of the property. On the other hand, I am sorry to read that your stay was only average. I apologize for the disappointments you had with your room accommodations and regret... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 24, 2016

Candlewoods in general have always felt somewhat generic to me. This one is no different. The staff are very friendly and helpful. I had a standard room. The arrangement is inconvenient, with the recliner right between the bed and the wall with nearly no space between. I do like the workdesk, dining table combo setup. The bed bothered me the... More 

Helpful?
Thank Cheri D
IHGService, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear Cheri D, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be very friendly and helpful. However, we would like to apologize for falling below your expectations regarding our rooms and bedding. Reviews like yours are very valuable as they enable us... More 

Grimsby, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

I just love this hotel!!! The staff is amazing, sweet and informative. Our room was clean, comfortable, cool and inviting. The little snack cabinet was awesome and handy. The laundry area was so convenient and always clean. I stayed here in November for 3 weeks and had a wonderful experience then too. This trip was for 10 days. We brought... More 

Helpful?
1 Thank ckilpat63
Houston, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 14, 2016

To start off the positives were that I requested a room opposite of the highway, and they fulfilled my wish. The room was larger than I expected with the large desk and the miniature kitchen. After I checked and got on the elevator I instantly got a whiff of cigarette smoke. The smell continued on my way up to the... More 

Helpful?
Thank TobiasAugustus
IHGService, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear TobiasAugustus, Thank you for writing a review about your recent stay with us. We appreciate that you find our location to be convenient from the highway and had liked the size of our rooms and kitchens. On the other hand, we apologize for any inconvenience regarding with smell of smoke along the hallways and the cleanliness that was missed... More 

Dallas, TX
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed February 8, 2016

Your regulation Candlewood in a moderately edgy location next to a freeway. Just there for an overnight, but was disturbed by the folks sitting in the lobby when I checked out. Thin walls - heard the guy snoring next to me - truth be told, he probably heard me, too... I won't return.

Helpful?
Thank deep_in_Dallas
IHGService, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear deep_in_Dallas, Thank you for your stay and your comments. We're so sorry to hear that you had a noisy stay with us. Your comments have been escalated and we will look into the situation. We hope that you will give us another opportunity to better accommodate you. Sincerely, Christian C. Case Manager IHGService More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

Staying in Austin for the weekend, nice establishment as well as a decent price for two days. Rooms were clean, comfortable bed, nice kitchenette area. Staff was very friendly and laundry facilities were free. The only complaint I have was that the room smelled of curry as well as the hallways, and the water had a bit of a funny... More 

Helpful?
Thank John H
1 review
4 of 5 stars Reviewed January 2, 2016 via mobile

The staff was friendly and helpful. The room was clean and very adequate. It was our second time to stay here while visiting family and we will stay again because the location is great and it meets our needs.

Helpful?
Thank Purpkerose57
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
We are an all Suite Hotel with Studio and One Bedroom Suites located just minutes from Downtown Austin and the Austin Airport. We provide complimentary high speed internet in all guest rooms and free parkingas well. We are pet friendly and have a 24 hr fitness center. ... more   less 

Additional Information about Candlewood Suites - Austin South

Address: 4320 S Interstate 35, Austin, TX 78745-2023
Location: United States > Texas > Austin
Price Range: $80 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Austin South 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Austin South Hotel Austin
Candlewood Austin
Austin Candlewood Suites
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