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Best Western Plus Austin City Hotel

Travelocity$135*
View Deal
#25 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$158*
$135*
$158*
$135*
$158*
$135*
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Best Western Plus Austin City Hotel
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1,007 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Austin City Hotel
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Showing 962: English reviews
Joplin, Missouri
Reviewed July 9, 2016 via mobile

Private area though just off I35! Great rooms in modern design! Breakfast was so much better than any other continental included I've ever had! Easy access to South Congress shops and events. I highly recommend!

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Helpful?
Thank octoberhart
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you so much for staying and for sharing that we are positioned a little differently on the frontage road. Being on the edge of a residential area on a large landscaped property does make us somewhat unique and "boutique-like". We appreciate your recommendation and hope that we will be your Austin home. See you soon!

Dallas, Texas
Reviewed July 8, 2016 via mobile

I would not stay at this location again because of the crazy layout of the hotel building. If you have any sort of handicap or ailment like bad knees or feet, you'd only be able to stay on the first floor. The elevators are very small! Only one person and a luggage cart will fit inside. If you stay on...

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Helpful?
Thank kall29
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

So sorry your experience was disappointing; I apologize for any inconvenience caused you. It sounds as though stayed in a room overlooking the pool and while climbing some steps is required our staff is always available to help with luggage. We are also always available to assist guests in finding a room more to their liking, so always feel free...

Miami, United States
Reviewed July 8, 2016

Had not stayed at a Best Western before. Room was clean, WiFi worked - no complaints. Did not take advantage of free breakfast, but was a nice perk. Hilton did not offer that on the next day. Would stay again and would recommend.

Review collected in partnership with Best Western
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Helpful?
Thank Jose T
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you so much for staying with us; I hope you stay for breakfast next time! Our menu is a little different every day so everyone can have some favorites. We look forward to seeing you again very soon, thanks so much for your recommendation.

olympia, wa
Reviewed July 7, 2016 via mobile

We stay in alot of best westerns & this is one of our top favorites. We got a suite, which was in the back of the building on the top floor. We had a separate bedroom w/a full bathroom & a nice living area w/another full bathroom. That was a nice surprise. It was extremely quiet. The included breakfast was...

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Helpful?
Thank Craig N Trish G
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

We love being a favorite! Thanks for sharing that and for your enthusiastic review. We really do work very hard to provide a memorable and restful stay for our guests and it means a lot that we were successful. Our guests' comments and suggestions are so important and appreciated. I hope we have become your Austin home and we look...

Reviewed July 6, 2016

My partner and I stayed here for the first two nights of a six-night stay in Austin. The hotel exceeded our initial expectations in that it was more sophisticated than what you might expect from a Best Western. Our room was large, clean, and had a nice view. Staff were very friendly and helpful: when the room we originally booked...

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Helpful?
Thank Beatrice D
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you for staying and for sharing your experience; we are very pleased to have exceeded your expectations. We are all very dedicated to providing a restful and memorable stay; we are here to anticipate your needs. Thanks for letting us know about the noise issue; it is so appreciated when our guests let us know something is wrong because...

Whitewright, United States
Reviewed July 6, 2016

Nice Posh hotel very close to S. Congress and River activities. Breakfast and room very nice, Good internet. Ask for a room away from 35W if you want quiet. Staff very attentive. Very clean and nice facilities.

Review collected in partnership with Best Western
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Helpful?
Thank Robert M
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thanks so much for staying with us; sounds like we were convenient to your Austin activities. Please consider us your home while you are in Austin. Hope to see you soon!

Salt Lake City, Utah
Reviewed July 5, 2016

I just finished staying at this hotel for several weeks. The service is great, the staff is wonderful as well. Because of my extended stay I don't get housekeeping everday, so they call me every few days (will call my cell if im not in room) to see if I need more towels or anything else. free breakfast buffet is...

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Helpful?
Thank Jeff B
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thanks so much for your extended stay and for sharing your experience; hopefully we will become your Austin home when you are away from yours. I appreciate your butter frustration and we will see if that can improve it's spread-ability. Please stay again very soon!

sacramento, United States
Reviewed June 30, 2016

This hotel is close to downtown and easily located. It is the largest BW Hotel, I have stayed in. The double rooms are only full sized beds and there is not as much room as usual in a BW room. The amenities are all there and a very helpful and caring staff. The pool area is very nice and offers...

Review collected in partnership with Best Western
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Helpful?
1Thank Ruben G
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you for staying with us and for your loyalty to the Best Western brand. We are glad we were convenient for your activities but that you could also enjoy our pool; it's a great place for kids. The staff is very dedicated to being helpful and to antiicpate your needs. I am sorry for the confusion regarding our express...

Metairie, Louisiana
Reviewed June 30, 2016

For the price and location it can't be beat! It is very close to downtown and super easy to get to. Check in/out was very simple. Rooms are a good size and has fridge and microwave with all the other normal amenities. Very clean! I would stay here again!!

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Helpful?
Thank Christina D
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you for staying with us and for sharing your experience. Glad we were here for you and were convenient to your activities. We hope to become your home away from home when you are in Austin. Come back soon!

Birmingham, United Kingdom
Reviewed June 29, 2016 via mobile

When we arrived at the hotel we were greeted by fantastic staff. They took time to explain to us the best points of interest, and marked them on a map. They even called the room 15 minutes after we checked in to make sure it was OK. I have stayed in many hotels across America but this one had the...

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Helpful?
1Thank Lee C
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you so much for your comments; we are glad you had such a pleasant stay; we are all here to make sure yu are well cared for and that your needs are anticipated. We love making people happy and we want to be your home in Austin. Please come back very soon!

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 

Additional Information about Best Western Plus Austin City Hotel

Address: 2200 South I-35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Location: United States > Texas > Austin
Price Range: $123 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Austin City Hotel 3*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Best Western, Cheap Tickets, Hotwire, Hotels.com, Priceline, Travelocity, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Austin City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion
Hotel Style:
#7 Best Value Hotel in Austin
#7 Green Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Austin City Hotel staff and other travelers.
24 questions
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Stroudsburg, Pennsylvania
3 months ago
Toronto, Canada
Houston, Texas
Phoenix, Arizona
4 months ago
Victoria, Texas
9 months ago

See all questions (24)

Questions? Get answers from Best Western Plus Austin City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3rd floor poolside room was great”
kkelly216, 3 weeks ago | Read review
“Stay away from rooms overlooking the pool (110-119)”
johnz910, Apr 5, 2017 | Read review
“Any room is great! I was on the 3rd floor and had a great view!”
franij210, Mar 29, 2017 | Read review
“we had pool view”
paul00358451, Mar 8, 2017 | Read review
“We stayed there on Monday and hotel was extremely quiet; our room was on the south - side of the hotel opposite side end to the bar & grill.”
bianeyr, Feb 27, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Travelocity
$135* /night
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Orbitz.com$135
TripAdvisor$135
HotelQuickly$158
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*Disclaimer
Prices are for 1 room, 2 adults
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