Aiden Austin City Hotel
Double Queen Beds
Traveler (441)
Bath
Room & Suite (81)
Aiden By Best Western @ Austin City Hotel
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Avg. $143 /night, 2/11 - 2/12
$263
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$194
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$125
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About

#13 of 238 hotels in Austin
Location
4.5
Rooms
4.4
Value
4.4
Cleanliness
4.6
Service
4.6
Sleep Quality
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
At the Aiden Austin City Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Aiden Austin City Hotel will stand out among other hotels in Austin,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Aiden Austin City Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Canoeing offsite
Patio
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Bar / lounge
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links

Location

2200 S I H 35, Austin, TX 78704
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Austin-Bergstrom Intl Airport
4.5
4.5 of 5 bubbles1,933 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Travelers often commend the Aiden Austin City Hotel for its clean, modern rooms and unique atmosphere that captures the essence of Austin's music scene. While some guests have called out issues with noise and maintenance, the overall sentiment highlights the hotel's prime location and exceptional service. The comprehensive amenities, including a variety of breakfast choices and a well-maintained pool, are frequently praised, contributing to the hotel's reputation for offering great value for a cost-effective stay.
Location
Convenient
Atmosphere
Whimsical
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Comprehensive

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Traveler rating
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Detailed Reviews
K B wrote a review Dec 2024
5.0 of 5 bubbles
We came in for a conference. From checking in to breakfast to checking out, everyone was friendly, eager to help! We saw staff cleaning the outside railing on the walkway, showing attention to detail tells me that the employees that work there care about their job and where they work. The hotel, our room and restaurant was very clean.
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Date of stay: December 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeran F wrote a review May 2023
Hotel's Favorite
5.0 of 5 bubbles
Our second stay at the Aiden. We had a great experience. It’s just outside of town with easy access to everything. I’d highly recommend this hotel to someone looking for a comfortable stay without all the noise.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Simmons, General Manager at Aiden Austin City Hotel
Responded May 22, 2023
Thanks so much for staying again; your loyalty and recommendation mean so much to us. We are happy that you are happy, and look forward to your next stay!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Cruz E wrote a review Oct 2024
5.0 of 5 bubbles
We enjoyed our stay at the Aiden Austin. We were visiting a nearby music venue and chose this location. Hotel staff were very friendly, checked us in early and even gave us a recommendation on a local brewery to enjoy before our show. The hotel room was clean and the property felt very safe, a key card is needed to access all gates around the property. Good location overall and would definitely come back to stay here when visiting the area.
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Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Masked Man wrote a review Feb 2021
4.0 of 5 bubbles
the location of the Aiden is perfect. its so easy to get really anywhere from where its perched on top of 35 and Oltorff. The back lot exits directly onto Live Oak and that gets you right into the thick of Austin itself. One minor drawback that i had was the confusion that google maps had with actually guiding me to the right location. Be sure to pay close attention to the zipcode that is showing. I wound up in a shopping center several miles north that listed a brazilian restaurant as The Aiden. Once I finally sorted that mess out, i found the front desk staff to be very helpful and understanding. During the 3 nights i stayed at the Aiden, i noticed there were a few minor gripes- one being that the vending machines dont actually accept debit or credit cards and the ATM charges a ridiculous $3.75 fee to withdraw cash should you want a late night snack or drink. One other minor complaint was overall noise level. Maybe it was just my luck but it sounded like the floor above me was a bowling alley and the room two doors down was blasting some truly awful Beyonce dance remixes. The front desk was really understanding and apologized for that noise level. They immediately moved me to a quieter room closer to the front desk. For the price, the Aiden delivers on its promises- it is conveniently located, it is pristinely clean, and the front desk is prompt and friendly. The Aiden also delivers on providing a varied and filling breakfast menu that you can either take back to your room or dine in. The beds were very comfortable but the pillows, not so much. they supply three very small pillows so be prepared to bring your own. The bathroom appointments were above average and smelled citrusy but not too fruity. I actually want to buy some for use at home. The bathroom towels were about average. More on the scratchy side than the plush side. If youre a stickler about that, bring your own. there is an on site laundry but i found a laundromat very close by with fast high capacity machines for about the same price. I found my stay at the Aiden to be better than average but just so. im feeling the pandemic really butchered the amenities that would make the Aiden an excellent stay. The restaurant that got such amazing reviews online was only open for what seemed to be about 3 hours a day. The common areas were vacant because of social distancing so the appeal of a laid back, friendly social atmosphere was non existent. I feel like the Aiden would be awesome in the summer but not really worth the money since social distancing precautions / overall noise level make everything else seem just average at best. The staff was really nice though- that alone bumps my review up one more level.
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Date of stay: February 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: Ask for the quietest room possible
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Simmons, General Manager at Aiden Austin City Hotel
Responded Mar 8, 2021
Thanks so much for staying with us, and for your very thorough review; you are a thoughtful traveler for sure! Hope you are planning to return during the summer; we're looking forward to your return!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynn J wrote a review Oct 2024
5.0 of 5 bubbles
We were really pleased with this hotel! During our 3 night stay, the staff was great -super helpful and always cheerful. They have many more free breakfast items than most hotels of this level-with staff actually standing and serving the eggs and bacon. Our room was very clean. Best of all was the location: just minutes from all of Austin’s attractions: LBJ Library, bat viewing at Capitol Bridge, Lady Bird Wildflower Center, SOCO shopping and dining area, next to the freeway to easily get to the State Capitol and the Rainey Street. We highly recommend!
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steven C wrote a review Dec 2024
Poughkeepsie, New York
5.0 of 5 bubbles
We had a fantastic experience at Aiden by Best Western Austin. The front desk attendant was very friendly and knowledgeable and the amenities were terrific. The Machi Sushi restaurant was great for all you can eat sushi which we had for lunch one day. I also had a drink at the bar and we enjoyed the complimentary breakfast there as well. We didn’t use the fitness room or pool area but they were both nicely maintained and nice amenities to have. We’d highly recommend Aiden to guests visiting the Austin area.
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Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarkLBoston wrote a review Nov 2023
Boston, Massachusetts
5.0 of 5 bubbles
Like everybody who lives here, this hotel loves Austin, and it's full of local flavor, including the wallpaper featuring Willie, Waylon, Charley Pride, and Janis Joplin. The bed was comfortable, the room was large and well equipped with a microwave, fridge, and large TV. But what's really special is the complimentary breakfast with waffles, pancakes, sausage and gravy, eggs and bacon, just about the best free hotel breakfast I've ever enjoyed. The room was quiet and I hardly heard any guests at all, even though it was busy. The neighborhood is okay and you're very close to I-35. You can walk to some franchise restaurants and there's a 7-Eleven across the street. The staff is friendly and I even got a phone call within a half-hour of checking in, to make sure everything was good in the room. If you're not driving, the nearby buses are convenient but plan ahead because you'll probably need to transfer on nearly every trip.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Simmons, General Manager at Aiden Austin City Hotel
Responded Jan 5, 2024
Thanks so much for staying, and for sharing your feedback. We are happy you were happy, and that you enjoyed our decor and amenities. We are always here for you, and hope you are back soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZiggyBoy345 wrote a review May 2024
Brazoria, Texas
5.0 of 5 bubbles
The hotel is very clean and comfortable, and the decor is retro and cool. We loved it. The location was convenient for all of our activities around town, parking was easy, and hotel staff were welcoming and helpful. We were able to bring our small dog for a $40 pet fee, which was very reasonable. Wish we would’ve had more time to check out the bar and grill.
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Date of stay: May 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Simmons, General Manager at Aiden Austin City Hotel
Responded Jun 4, 2024
Thank you so much for being our guest, and for your 5 out of 5 rating. We are happy you were happy. Hope you and your fur baby are back soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beth wrote a review Aug 2024
Greenwich, Connecticut
5.0 of 5 bubbles
We stayed here for a few days while helping our daughter move in to her dorm at UT Austin. The hotel and pool was very clean and well-maintained and the beds in our room were quite comfortable. It was extremely hot during our stay, averaging 107 degrees, so we used the pool every day. The fitness center was a notch above most, with plenty of cardio equipment and weights. I worked out there every morning before enjoying the hot breakfast buffet, which was extensive. The Texas-shaped waffles were my favorite! My only criticism was the coffee from the machine. The coffee I made for myself from the Keurig in our room was better.

On our last night there, the sushi restaurant attached to the hotel had a soft open, and we decided to try it. They had an all-you-can-eat option on the menu and we were skeptical about finding good sushi in Texas. We were pleasantly surprised to find the quality of the food was excellent.

The location of the hotel is convenient if you have a car. It’s right off of I-35, only minutes from South Congress and downtown. The staff were friendly and helpful. Overall, we had an enjoyable stay. We plan to be back often to visit our daughter, and we’ll make this place our home base.
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Date of stay: August 2024Trip type: Traveled with family
Room Tip: You need a car. It’s not within walking distance of all the action.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Simmons, General Manager at Aiden Austin City Hotel
Responded Nov 23, 2024
Thanks so much for being our guest, and for sharing your feedback. We truly appreciate you, and hope we ARE your home away from home while your daughter is at UT. We are always here for you!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amber R wrote a review Jul 2023
5.0 of 5 bubbles
The staff called me soon after arriving to make sure everything was good and I got a text the next morning to see how my first night went. All the staff was plesant and accomodating. I got a king suite and they didnt advertise there were two bathrooms in there which made it even better suited for my family's stay. They even had tub mats you can use, which I love for the older and younger in the family. My son forgot his toothbrush and they had a complimentry one instead of having to go out and buy one. The pool was cute and 8ft.. we loved it! Overall 10 in the experience!!
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Review collected in partnership with Best Western
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debbie Simmons, General Manager at Aiden Austin City Hotel
Responded Aug 8, 2023
Thank you so much for being our guest, and for sharing your feedback. We are so happy that you were happy. We love being here to make your stay memorable and comfortable, and you make it easy to do so. Hope you are back soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edward K wrote a tip Dec 2024
1 contribution
5.0 of 5 bubbles
"Pool was cold but Nicholas was the best recommendation 100%based on employee work ethic. "
Read full review
Stay52535666934 wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"Best place ive stayed in austin! "
Read full review
Debi N wrote a tip Nov 2024
Lake Saint Louis, Missouri7 contributions3 helpful votes
5.0 of 5 bubbles
"Request a room that doesn't face highway or pool. Ours faced parking lot. Was a quiet 3rd floor location. (No bugs at all.) "
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Irie54 wrote a tip Oct 2024
Coral Springs, Florida10 contributions
5.0 of 5 bubbles
"A/C was a bit loud and turned on like every 15 minutes."
Read full review
Beth wrote a tip Aug 2024
Greenwich, Connecticut4 contributions
5.0 of 5 bubbles
"You need a car. It’s not within walking distance of all the action."
Read full review
Not the right property for you?
There are more places to choose from in the Austin area.
PRICE RANGE
$138 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion inn and hotel austin, clarion hotel austin, clarion austin, austin clarion
FORMERLY KNOWN AS
Clarion Inn and Suites Conference Center
LOCATION
United StatesTexasAustinSouth Austin
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AIDEN AUSTIN CITY HOTEL - Updated 2025

Frequently Asked Questions about Aiden Austin City Hotel
Which popular attractions are close to Aiden Austin City Hotel?
Nearby attractions include SoCo District (0.6 miles), Heritage Oaks Park (0.3 miles), and Big Stacy Pool (0.5 miles).
What are some of the property amenities at Aiden Austin City Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Aiden Austin City Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aiden Austin City Hotel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Aiden Austin City Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Aiden Austin City Hotel?
Conveniently located restaurants include Whip In, Curra's Grill Oltorf, and Hai KY.
Are there opportunities to exercise at Aiden Austin City Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Aiden Austin City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aiden Austin City Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aiden Austin City Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aiden Austin City Hotel?
The staff speaks multiple languages, including English and Spanish.
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