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Crossland Studios - Austin West

Priceline$49*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crossland Studios - Austin West
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70 Reviews from our TripAdvisor Community

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Showing 68: English reviews
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Denver, Colorado
Reviewed 1 week ago via mobile

The hotel service was very bad. There is no key for all rooms and we have to ask front desk to open the rooms for us. There is no any service for cleaning the room and no shampoo and clinics or anything. The staff in front desk are too rude and when you ask them to help they will ignore...

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Helpful?
Thank ybogis
Sundance, Wyoming
Reviewed 3 weeks ago

Dirty and very unsafe. Checked in and went to dinner. Opened door not knowing fleas were also staying with us that night. Next morning went to visit family. That evening noticed fleas. Went to office to complain, no one there. Met a resident who stated Management did not care. Finally found staff member and complained. Didn't care. Very unfriendly. What...

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Thank keds2017
Mission, Texas
Reviewed March 16, 2017

We made our reservation online and it has written that it was a nonsmoking room. I have a copy. The room was so strong it hit us in the face when we opened the door. I am terribly allergic to cigarette smoke and could not stay there. The girl at the desk said she could not give a refund; but...

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Thank vkoremex
Mount Pleasant, Texas
Reviewed February 11, 2017 via mobile

Very bad stay. Very dirty unsafe place to stay. We got two rooms. Both had body odor. My room had a leaking toilet. So we were moved to another room. This one smelled as well. The carpet was filthy floor and shower filthy. Toilet would not flush. I went to do some errands and my sister stayed. A stranger unlocked...

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1Thank Margaret H
Boron, California
Reviewed August 28, 2016 via mobile

Don't waste your time or money on this place. We only stayed here because my parents were in town and staying at this place. Never again! We checked in around 6:30pm and didn't get to our room until about 8pm because we decided to go to dinner. As soon as we opened the door we smelled a terrible odor. It...

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4Thank lisa_4182
Vancouver, Washington, United States
Reviewed August 6, 2016

The first room was dirty and had cockroaches and FLEAS. The 2nd room was clean but the airconditioning did not work (they gave me a fan to use). The third room had fleas also. This is literally a FLEA BAG hotel. They were great on promises and horrid on delivery. It is NOT a fully equipped kitchen. You can check...

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Helpful?
Thank Randy P
Alyssa B, Public Relations Manager at Crossland Studios - Austin West, responded to this review

Hi Randy, thank you for your comments about your stay. We will be renovating our property within the next few months. All rooms will have new air conditioners, carpet, kitchen appliances, and much more. We hope you come and stay with us once our property is updated.

Reviewed July 25, 2016 via mobile

Had to be in Austin decided to stay at this hotel comma despite some of the negative responses on other sites. Check in with no problem no cash deposit required. Room was nice did have an odd smell but was not cigarette smoke. Did you have a micro kitchen, however no cooking utensils,no plates even though the sign in the...

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Thank Wayne D
Dallas, Texas
Reviewed March 28, 2016

Worst experience ever !! A room for 60 dollars a night should at least be better than a dog house ! Wish you never get room 101 : It smells as if a dog has been staying in there for at least 6 months, the carper was full of stains that we were afraid to walk around barefoot, the bathroom...

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2Thank Dries N
Reviewed March 25, 2016

The staff team are very friendly, professional and courteous. The property is well maintained and I understood that they are planning for some major improvement I think they said June 2016. Great place to stay rather for short term or long term. I always stay here when I go to Austin. I would highly recommend that is stay here should...

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1Thank Elizabeth B
Euless, Texas
Reviewed December 29, 2015

the place look like the prostitutes worked there. it smelled and the carpets were dirty and my family was completely grossed out ,we walked in the door and immediately left ... didn't even sit down on the bed .

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3Thank nadine d
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34 photos of this hotel

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Austin, the capital of Texas and the “live music capital of the world.” When you need extended-stay accommodations in our fine city, look no further than Crossland Austin – West. Our long-term hotel in Austin makes you feel right at home, with rooms offering a kitchen with all the necessities as well as free Wi-Fi, on-site laundry facilities, and a helpful staff to assist you. We’re also pet friendly*, because we know it’s not home without every member of the family. *$15 pet deposit fee required. One pet per room. No pets over 35 lbs. permitted. ... more   less 

Additional Information about Crossland Studios - Austin West

Address: 12621 Hymeadow Dr, Austin, TX 78729-2700
Location: United States > Texas > Austin > Northwest Austin
Price Range: $55 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Studios - Austin West 2*
Number of rooms: 139
Reservation Options:
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Also Known As:
Crossland Economy Studios Austin - West Hotel Austin
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Questions & Answers

Questions? Get answers from Crossland Studios - Austin West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room without fleas and with air-conditioning that works. I dont think it is possible. Better to stay at any other hotel.”
randyp932, Aug 6, 2016 | Read review
“I have stayed I believe on all sides of the hotel, very quiet rooms and quiet property.”
elizabethbN3378SX, Mar 25, 2016 | Read review
“got to the Hilton 2 suites ,we moved there and loved it”
402nadined, Dec 29, 2015 | Read review
“Stay Away moldy and wet”
  • wet floor
  • mold
  • mold
  • mol
238MARKS, Oct 30, 2015 | Read review
“Doesn't matter what they promise you.”
C765ZUwilliamh, Jul 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$49* /night
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Booking.com$52
Hotwire.com$52
Expedia.com$52
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*Disclaimer
Prices are for 1 room, 2 adults
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