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Fairfield Inn & Suites Austin South

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Fairfield Inn & Suites Austin South
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191 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Knoxville, United States
Reviewed 1 week ago

A true home away from home. The most wonderful staff. I travel a lot and when I came in the door it was like I was home. Very nice room and close to everything in the Austin area. Very comfortable beds and lots of room to relax. A must place to stay!

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Helpful?
Thank 87daled
General M, General Manager at Fairfield Inn & Suites Austin South, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! We look forward to serving you during your next stay with us.

Reviewed 3 weeks ago via mobile

Stayed at the Fairfield for 2 nights in mid January. The front desk staff were exceptional in providing sightseeing and driving suggestions. The room, however, was awful. The musty smell was almost too much. Towels were basically threadbare, and the cleaning left much to be desired. If you're looking for a barebones place to crash and don't care about the...

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Helpful?
Thank Lisa L
Michael G, General Manager at Fairfield Inn & Suites Austin South, responded to this review

Hello Lisa L, Thank you for the review and very kind words about our front desk team! We strive to be the friendliest hotel in Austin and I'm glad you enjoyed the level of service provided. I wanted to further thank you for the additional feedback so that we can better our product and the experience for all of our...

Monterey Park, California
Reviewed January 4, 2017 via mobile

Just a comment on the day staff at this Fairfield. It is so nice to meet staff like this it makes you feel like you're at a friends house. This location has easy access to the highway I35. The cookies and late night coffee are great.

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Helpful?
Thank dpac2
Michael G, General Manager at Fairfield Inn & Suites Austin South, responded to this review

Hello dpac2, We just wanted to say a quick thank you for the extremely kind words! The staff here is the most genuine I've worked with and we're glad it's coming across to our guests! We look forward to having you back as our house guest the next time you're in Austin. Best Regards

Lausanne, Switzerland
Reviewed December 30, 2016 via mobile

Located next to a busy road without any proper insulation of walls or windows. IMO one of the main reasons you go to a hotel is to get a good night's sleep. If you want to be well rested and ready for that important business meeting the next morning this is not the hotel for you.

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Helpful?
Thank John B
Michael G, General Manager at Fairfield Inn & Suites Austin South, responded to this review

Hello John B., Thank you for the feedback and our sincerest apologies about the noise issues you faced while at our hotel. Although we are conveniently located off of a major highway in Austin, we tend not to have too many noise complaints. If you're ever with us again, please let us know so we can make sure we put...

london
Reviewed December 3, 2016

We had three days here and enjoyed it very much. Check-in was smooth and the two girls on reception were friendly and informative. The room was clean and spacious enough for a three day stay. The breakfast was really good. The atmosphere was fantastic; warm and relaxed. I would recommend this hotel and I would stay here again.

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Thank bedhead02
Reviewed November 15, 2016 via mobile

I don't usually leave reviews, but such was the tremendous customer service and hospitality that I received at Fairfield Suites, Austin South, I felt obliged to do so this time. From the moment I walked in staff couldn't do enough to help. Alyssa, Sarah and Shelby went out of their way to cater to every request in a polite and...

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Thank jamescott28
San Anselmo, California
Reviewed November 12, 2016

Everyone at the front counter was friendly and smiling and helpful. Room and bathroom were very clean. Bed was comfortable but the pillows were all too thick (really, my only complaint). We didn't use hotel transport but I saw there was a shared shuttle (with other Marriotts) to take guests to downtown locations. Items on the breakfast buffet were about...

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Thank texafornian66
Milwaukee, Wisconsin
Reviewed November 2, 2016

Well maintained property with nice rooms and quiet if you're on the side away from the interstate. Typical HVAC system noise, which is common in most hotels of this type. Clean rooms and nice staff. Not a great exercise room -- just a couple cardio machines. Breakfast was OK. No complaints at all about the stay. Maybe 10 min to...

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Thank speedz2
Stuart, Florida
Reviewed November 2, 2016 via mobile

I had a very nice stay at this hotel. The beds were new, service was perfect and it was very clean. Not much more I can say other than I will definitely return when I am in the area. The front desk staff were good and the breakfast was clean and on time.

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Thank Taste_Tester50
Michael G, General Manager at Fairfield Inn & Suites Austin South, responded to this review

Greetings Taste_Tester50! Thank you SO MUCH for the great review. We're thrilled you had a great stay and enjoyed the customer service! We would love to have you as our guest again whenever you're back in town. Thanks again!

Chicago, Illinois
Reviewed October 19, 2016

We stayed here one night for easy access to the airport in the morning but to meet friends downtown Austin. It was excellent for this reason. Staff for super friendly. Room was clean and excellent for the price point. Would definitely stay here again for an quick night in Austin.

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Helpful?
Thank BeckyB710
Michael G, General Manager at Fairfield Inn & Suites Austin South, responded to this review

Greetings BeckyB710, Thank you for the great feedback on the staff friendliness and our clean rooms. We're also glad you enjoyed our proximity to the airport and to downtown Austin. We hope you took advantage of our shuttle services! We look forward to seeing you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly-renovated Fairfield Inn & Suites Austin South is ideally located off I-35 between Austin-Bergstrom International Airport and downtown. Business travelers appreciate this convenient location nearby the corporate offices of AMD, Farmers Insurance, and Motorola. Meanwhile leisure travelers love the free shuttle service to downtown for SoCo shopping, the 6th Street music scene, and the University of Texas. This South Austin hotel features a complimentary continental breakfast, an indoor pool, and 24-hour fitness center, and full service business center with free WiFi. These brand new guest rooms were renovated with modern décor and feature 32” flat-screen TVs with premium cable, free WiFi, an iHome media dock, and available room service. The remodeled Fairfield Inn & Suites is the perfect place to stay when enjoying the great food, live music, and vibrant nightlife of Austin, TX. ... more   less 

Additional Information about Fairfield Inn & Suites Austin South

Address: 4525 South Interstate Highway 35, Austin, TX 78744
Location: United States > Texas > Austin
Price Range: $120 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Austin South 2.5*
Number of rooms: 45
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Also Known As:
Fairfield Inn And Suites Austin South Hotel Austin
Fairfield Austin
Austin Fairfield Inn
Fairfield Inn Austin South
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Austin South staff and other travelers.
2 questions
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Senoia, Georgia
over a year ago
Fort Worth
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room at the far end from the freeway”
 of 5 bubbles texafornian66, Nov 12, 2016 | Read review
“Get a room on the side of the hotel away from the interstate.”
 of 5 bubbles speedz2, Nov 2, 2016 | Read review
“Get a room not facing the highway. There is a continuous hum of traffic noise from the extremely busy interstate.”
  • Window of room on 3rd floor.
  • Guest room.
 of 5 bubbles 221kennethr, Jun 2, 2016 | Read review
“If you're a very light sleeper, request a room facing away from fwy.”
 of 5 bubbles elizabetha357, Mar 28, 2016 | Read review
“back room to avoid hw noise”
 of 5 bubbles wwtraveler2010, Mar 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question