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Fairfield Inn & Suites Austin-University Area

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63 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Austin-University Area
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Showing 61: English reviews
Washington DC, District of Columbia
Reviewed March 15, 2016

Everything was great. Staff and service excellent. Enjoyed a few meals at the Bistro. I was very disappointed to find out that the shuttle was not available to take me to Church on Sunday. Whenever I stayed at the Courtyard in Decatur - We had no problem getting shuttle to and from Mass.

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Helpful?
Thank Ed G
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear ED G, Thank you for your feedback and for staying with us. I am happy to see that you had a great stay with us. Please accept my apologies for the shuttle issue. This is something we are working on and we hope to have one in the future. We are very easily located by Uber or taxis which...

Houston, TX
Reviewed March 13, 2016

Stayed here on quick overnight trip to Austin for SXSW event. Check in was easy thanks to Bernice who was extremely friendly and helpful. Room on third floor was excellent. Not one issue to be found and I always check whole room prior to settling in for the night. No problem with freeway noise which I was concerned about. Bed...

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Helpful?
Thank isajck
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear isajck, Thank you very much for staying with! We are very happy to see that you had such an enjoyable experience. We will make sure that Bernice knows how much you enjoyed her services! We hope to see you back very soon. Kind Regards

Boerne, Texas
Reviewed March 12, 2016 via mobile

As we were trying to cancel the hotel next door which by the way smelled like urine, we came across to Fairfield Inn. Ali who was at the front desk was very helpful and was able to get us two rooms within minutes! After we came back from our evening festivities, Ali welcomed is back and made sure we had...

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Helpful?
Thank pearl8683
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear pearl8683, Thank you so much for your visit and for the nice review! We are happy to hear that you had a great stay and that you enjoyed our services. We will make sure that Ali knows how much you enjoyed his helping hand. Hope to see you back soon! Kind Regards

Flemington, New Jersey
Reviewed March 7, 2016

Great Staff they go the extra to make sure you have a great stay. Rooms are comfortable and well maintained. Free breakfast is a great value and the breakfast area is well kept. Easy access to downtown Austin

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Helpful?
Thank sparcel62
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear sparcel62, Thank you very much for your visit, we appreciate your business! We are very happy to see that you had a great stay and that you found the staff to be great! We always try to go the extra mile. We hope to see you back soon for another visit. Kind Regards

Galveston Island, Texas
Reviewed March 7, 2016 via mobile

The Fairfield Inn is conveniently located with easy access to downtown and the university - and shopping if needed. The hotel could use an upgrade - but it is clean with everything in working order. Internet worked but kept trying to access the Courtyard system next door. Furniture was rather minimal in the room, but adequate. Staff were helpful. Free...

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Helpful?
Thank Linda R
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Linda R, Thank you for your visit! we are happy to hear that we were acceptable but we will work even harder to become excellent!! You gave us some great pointers and the team will get right on it. We hope to see back soon for another visit. Kind regards

San Antonio, Texas
Reviewed March 6, 2016

My wife and I spent one evening at this hotel during Engineers Week in Austin. It was very convenient to get to and from the AT&T executive conference center at the University of Texas at Austin. The hotel staff was very friendly and took care of us very well.

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1Thank downingwd
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear downingwd, Thank you very much for staying with us! We truly appreciate your business and we are happy to see that you had a great stay with us! Next time you are in town, please look us up again and try the Bistro inside the Courtyard next to us. We offer a 25% discount for all of our Fairfield...

El Paso, Texas
Reviewed February 29, 2016

The staff was friendly. The room was clean and quiet. The internet worked well and the breakfast had nice options. The lobby is a bit small but there is a computer for printing boarding passes and for checking the internet. Overall an excellent value.

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Helpful?
Thank daniel b
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Daniel b, Thank you for your feedback on your stay with us. We are happy to hear that you had a great stay with us. Hope you had time to check out the Courtyard by Marriott next door and the great food and beverage offerings they have available. Did you know that as a Fairfield Inn guest you are...

St. Augustine, Florida
Reviewed February 28, 2016

First of all, I am a brand loyal customer and have stayed at many Fairfield Inns. This one by far is the worst I've stayed at. The location is next to the interstate so it's noisy. When we checked in the desk staff was pleasant and quickly checked us in. The room however was another story. The beds looked like...

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Helpful?
Thank cmjba
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear cmjba, Thank you very much for the feedback in regards to your stay with us. I completely understand your frustrations in regards to the location of the hotel and the challenges you had with the room and breakfast. Please accept our sincere apologies. We will go back and ensure that the information we provide you in the rooms are...

El Paso, Texas
Reviewed February 24, 2016

Front desk staff were extremely friendly and helpful. Great check in using mobile app; the keycard was actually waiting for me at the front desk as promised. Older building adjacent to a newer looking Courtyard. Room was clean with simple updated décor. TV and cable channels were fine. Small, functional bathroom. Good shower. Comfortable bed. Pretty good free in-room WiFi....

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Helpful?
Thank ScottEP
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear ScottEP, Thank you very much for staying with us and for your feedback. I am glad to hear that you had good stay with us. The Courtyard next door is very convenient and has a Bistro in lobby that offers 25% off all food and beverage to Fairfield Inn guests! I am glad to see that you enjoyed the...

College Station
Reviewed February 20, 2016 via mobile

Very clean and nice rooms. The customer service really stood out. They went above and beyond to make you feel welcome. They were very knowledgeable of the area and things to do. They even referred me over to a partner hotel for a complimentary craft beer tasting. Great place and staff.

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Helpful?
Thank Badluck711
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Badluck711, Thank you very much for staying with us. We are delighted to see that you had a great time with us. We hope you enjoyed the craft beer tasting at the Courtyard next door. We hope to see you back soon! Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Fairfield Inn & Suites Austin-University Area, less than ten minutes from downtown, is a great alternative to downtown hotels with less expensive rates, free breakfast and Wi-Fi! Located at Exit 238A of Interstate 35, our hotel sits three miles from University of Texas, offering convenience unmatched by other University of Texas Austin hotels. Start your day right with a hearty free deluxe breakfast and kick back at our indoor pool or fitness center. Spend the day getting work done at nearby offices like Dell, Applied Materials and IBM or staying productive onsite with free Wi-Fi access. Find a little Austin adventure at any of the area attractions nearby, including Zilker Park, and the lively nightlife of 6th Street and downtown. In each of our 45 rooms, discover unparalleled relaxation: brand new LCD TVs, the Marriott Bedding Package and creative layouts ideal for group travel. Feel at home at the best of University of Texas-Austin hotels, Fairfield Inn & Suites Austin-University Area. ... more   less 

Additional Information about Fairfield Inn & Suites Austin-University Area

Address: 959 Reinli St, Austin, TX 78751-1506
Location: United States > Texas > Austin
Price Range: $123 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Austin-University Area 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Austin - University Area Hotel Austin
Fairfield Austin
Fairfield Inn Austin
Austin Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Austin-University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't book here”
 of 5 bubbles Kay789, 2 weeks ago | Read review
“avoid connecting room if you want to sleep well”
 of 5 bubbles 171eva, Sep 12, 2016 | Read review
“Ask for a room on a high floor away from the elevator. Use the Marriott app for early check-in.”
 of 5 bubbles Calgal2014, Aug 26, 2016 | Read review
“First floor at the end of the hall was convenient to parking lot.”
 of 5 bubbles MBrownfield, May 20, 2016 | Read review
“Nice suite.”
 of 5 bubbles downingwd, Mar 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question