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Country Inn & Suites By Carlson, Austin North (Pflugerville)

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144 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Dallas, Texas
Reviewed 2 days ago NEW

Once or twice a month my husband and I travel to Austin, Tx to check on my father in law. We always use Booking.com to book our rooms and we make sure to stay at Country Inn & Suites. I can't say enough great things about the hotel as well as the staff. They remodeled the hotel with new furniture...

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Helpful?
Thank HaveUBeenHere
Reviewed 1 week ago

Felt comfortable, safe, welcomed from the moment we arrived. Had an issue with the t.v. after 10pm on a weekday but the sound came back the next day and no issues throughout the rest of our weekend stay. Love the layout of the rooms. You have 2 rooms, 2 t.v.'s, Great layout for kids and guests. Cookies are out everyday....

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Helpful?
Thank Cat B
Management response:

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the layout of our rooms and the perks of being our guest. We did have a temporary outage with the hot water and extend our sincere apologies to you and your family once again for the inconvenience....

Pflugerville, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 555stacib
Jessica W, Guest Services at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

Nacogdoches, Texas
Reviewed 3 weeks ago via mobile

This was our second time to stay at this hotel. No complaints. The temperature during our visit was freezing (felt like 5). We thought we had turned the heat on but the next morning we realized we hadn't. Note to self always check the unit not the thermostat on the wall

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Helpful?
Thank Linda M
Jessica W, Guest Services at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, minus the temperature outside. Hopefully it will be warmer the next time you are in the area. We look forward to your next stay.

Biloxi, Mississippi
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 328trin
Jessica W, Guest Services at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

San Antonio, Texas
Reviewed December 5, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Ebony W
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

Harlingen, Texas
Reviewed December 5, 2016

1st rm I was placed in AC was not working soft spots thru room rust stains on drapes. 2nd rm TV not working cable pulled from wall. breakfast was cold coffee was from night before. Will not stay again

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Helpful?
Thank ycecenas
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the quality of breakfast and overall cleanliness and condition of your room. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will...

Harlingen, United States
Reviewed November 21, 2016

Every staff member was very friendly and courteous. The rooms were very comfortable. The beds were comfortable and the room temperature was perfect.The breakfast was very good, with good variety. There was some street noise but not too bad.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 836deloress
Jessica W, Guest Services at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

Thank you for your great comments about out hotel and our staff! We love our guests and we are glad to hear you had an enjoyable stay with us. Our breakfast attendants work very hard to make sure there are plenty of options available each morning. We like to know there is always something for everyone. Unfortunately, the convenience of...

Reviewed November 15, 2016 via mobile

The hotel is clean and staffs are friendly and courteous. Rooms are great. Good for business stay except for some issues as I got room close to express way. Would stay again. Breakfast was disappointing could have been better.

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Thank SivaCN
Jessica W, Guest Services at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

Thank you for your great comments about our staff and property. We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have...

Ewa Beach, Hawaii
Reviewed November 13, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank BarbaraBurbach
Jessica W, Guest Services at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Inn & Suites By Carlson, Austin North (Pflugerville),is located on I-35 North at exit 247.The hotel is just 15 minutes from Downtown Austin Home of the University of Texas Longhorns, State Capitol and the infamous 6th street. In addition, the hotel is surrounded by major corporations like Dell, Pearson, Hewlett Packard, General Motors, Texas Commission on Environmental Quality, Samsung, Sears, and Hart Hankes, just to name a few. With Austin Bergstrom International Airport located only 25 minutes away, this hotel is a perfect fit for both corporate and leisure travelers. Our hotel offers over-sized suites with a separate bedroom and living area in each guest room, with a flat screen TV in each area. We provide all the standard amenities PLUS complimentary High speed internet, a work desk area, and microwave and mini-refrigerators. For those who are always on the go we offer a fitness center and a refreshing outdoor pool. We invite you to join us in our beautifully decorated lobby area each morning to enjoy our complimentary Be Our Guest breakfast or to sample our fresh baked cookies every afternoon. Be sure to be here mid-week each week too, for our complimentary Be Our Guest Manager's reception. If you are in need of meeting space, you'll find ours is designed to cater to both social and corporate meetings. Visit Austin, TX and Be Our Guest at Country Inn & Suites By Carlson, Austin North (Pflugerville). ... more   less 

Additional Information about Country Inn & Suites By Carlson, Austin North (Pflugerville)

Address: 14620 N Interstate 35, Austin, TX 78728-7005 (Formerly Holiday Inn Express Hotel & Suites Austin North (Pflugerville))
Location: United States > Texas > Austin
Price Range: $87 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Austin North (Pflugerville) 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Austin
Austin Holiday Inn
Hotel Style:
#65 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Austin North (Pflugerville) staff and other travelers.
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Questions? Get answers from Country Inn & Suites By Carlson, Austin North (Pflugerville) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms are GREAT rooms!”
  • Great comfortable beds
  • Kitchen area
  • Separate room area
  • View from 3rd floor room
 of 5 bubbles HaveUBeenHere, 2 days ago | Read review
“If it's been raining, do not get a room on the third floor!!”
 of 5 bubbles The-Italian-Girl, Nov 12, 2016 | Read review
“Ask if the hot water works before you check in.”
 of 5 bubbles 779JoeP, Oct 31, 2016 | Read review
“A few rooms on the first floor, but all others on the third floor. So, good luck.”
 of 5 bubbles Propellerhead76, Mar 27, 2016 | Read review
“They have Happy Hour on Wednesday's!!!!”
 of 5 bubbles Skyedancer4u, Jul 25, 2015 | Read review
5 of 5
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