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Extended Stay America - Austin - Metro

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Extended Stay America - Austin - Metro
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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Houston, Texas
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent 5 nights here in mid-August. Over the past 5 years we have booked this hotel for our Austin visits. It is located on 290 E just one block east of I-35 and is therefore conveniently close to downtown. Located in a business park area and is always safe and quiet. Rooms have been updated, the staff is always friendly,... More 

Helpful?
Thank stardog700
Houston, TX
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 17, 2016

So for the price I paid I wasn't expecting much...The lobby and elevators are nice, even including offers of recipes and free items you may have forgotten. The AC had sprung a leak (probably a clogged drain), but they did offer me another room. The bathroom sink faucet also leaked when you ran water. The door looked like it had... More 

Helpful?
Thank RogerTheChipGuy
Manager_11525, Manager at Extended Stay America - Austin - Metro, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the issues you had with your room. I will be meeting with our maintenance staff to ensure these issues are properly addressed. Still, I am pleased to know that you enjoyed your clean room and our location during your visit. Thank you for choosing... More 

Longview, Texas
Level Contributor
187 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 5, 2016

this place was just a little north of the downtown area about a 10-15 min drive. it was clean, quite, comfortable, and cheap at 64 a night when we booked. it does not have maid service, but we stayed 3 nights so wasn't a big deal. we do recommend if on a budget we would stay here again

Helpful?
Thank Lawrence D
Manager_11525, Manager at Extended Stay America - Austin - Metro, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the location was far north of downtown. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at mtr@extendedstay.com. We hope that you will... More 

Calgary, Canada
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 23, 2016

Came here last week because of a deal I received on Priceline. The hotel is outdated, with much of the furniture looking quite antiquated, but the value for money is quite good. The free breakfast is quite deceiving as you only receive some fruit, a muffin, and granola bars to go along with some coffee. Still better than nothing I... More 

Helpful?
Thank farouqm1
Manager_11525, Manager at Extended Stay America - Austin - Metro, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that your stay was not pleasant but the price fit your budget. Thank you very much for providing us with your feedback. Your comments will be useful as we continue to improve our guest experience. If you would like to discuss this further, please do... More 

Boca Raton, Florida
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed May 2, 2016

I could smell an odor walking up to the establishment but had prepaid on hotwire so I went in anyways. The smell in the lobby could not begin to describe the smell in the room. Have you ever been in a dive bar the reeked of cigarette smoke and stale spilled beer? Even that smell would have been more enjoyable... More 

Helpful?
1 Thank sabrina_lane03
Houston, Texas
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 2, 2016

Hotel has been thoroughly updated since our stay last year. Very pleasant surroundings, updated and comfortable furnishings, professional and very friendly and helpful staff. Located in a safe semi-business park area along Hyw 290 East one block east of I-35. Easy access to freeways and only 10 minutes to I-35 downtown exits. Lots of restaurant options within a 5 minute... More 

Helpful?
Thank stardog700
Manager_11525, General Manager at Extended Stay America - Austin - Metro, responded to this review

Thank you for posting a review of our property. I'm so pleased to hear that you enjoyed our renovations as well as our friendly customer service! It’s great to read that we were able to accommodate your needs with our convenient location. The staff and I would like to thank you again for posting your review. We look forward to... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Extended Stay America - Austin - Metro

Address: 6300 US Hwy 290 East, Austin, TX 78723
Location: United States > Texas > Austin
Price Range: $85 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Metro 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay Austin
Austin Extended Stay
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