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DoubleTree by Hilton Hotel Austin - University Area

1,030 reviews
#58 of 205 Hotels in Austin
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Traveler (71)
Room & Suite (96)
Pool & Beach (28)
Overview
  • Excellent34%
  • Very good32%
  • Average19%
  • Poor10%
  • Terrible5%
Travelers talk about
“double tree”(52 reviews)
“warm cookies”(20 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Austin - University Area
Special Offer: Double Points, Every Stay
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,030)Write a Review
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All reviewsdouble treewarm cookiesfrank erwin centernice hotelclose to downtownroad noisewithin walking distanceconvenient locationeasy accessbeds were comfortableutdennyshonorsproximityconvenience
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361 - 365 of 1,014 reviews
Reviewed November 10, 2015 via mobile

We came into town and needed a place to stay while a family member had surgery. The beds were comfortable. The front desk--especially Bill were very helpful. He was so accommodating to my elderly parents. The cookies were delicious. The front desk was great at...More

Thank EatsBeatsSleeps
Response from Brad P, Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded November 15, 2015

Thank you so much for taking the time to post your review on TripAdvisor. I am very pleased that we were able to ensure you enjoyed your stay while staying at our property. We look forward to you next visit here at the DoubleTree by...More

Reviewed November 9, 2015 via mobile

Not a bad employee working here. I stayed at the hotel Thursday-Monday for a triathlon in town. All my needs were met and everyone was friendly and helpful. The view is nothing spectacular but it is close to downtown ($5-8) uber drive to 6th street....More

Thank stillalarm
Response from Brad P, Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded November 15, 2015

Thank you so much for taking the time to post your review on TripAdvisor. I am very pleased to see that you enjoyed your stay and that our team was able to provide and exceptional experience. We look forward to seeing you on your next...More

Reviewed November 2, 2015

Went here for a business event at UT-Austin. Our flights were cancelled because of the weather after we had already checked out. We were able to check back in without any issue. Also, the nice staff gave my team rooms that were as close together...More

Review collected in partnership with DoubleTree by Hilton
Thank Jerome G
Response from ChinadollTexas, Director of Sales at DoubleTree by Hilton Hotel Austin - University AreaResponded November 4, 2015

WOW! Thank you for the 5 STAR review! We appreciate your feedback and we are glad that our staff can accommodate your stay due to flight cancelling. We look forward to hosting your stay in Austin again. Thank you again!

Reviewed November 1, 2015

The front desk staff was all that was REALLY good about this property. I called the front desk to get a wake up call for early Saturday morning because my son and I were going to the UT football game, we never received a call....More

Thank jolds
Response from Brad P, Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded November 15, 2015

Thank you so much for taking the time to post your review on TripAdvisor. I am sorry to hear that you did not truly enjoy your experience while staying at our hotel. Please contact our hotel at your earliest convenience and ask to speak with...More

Reviewed October 28, 2015

The actual hotel wasn't that bad, but like they say location is everything right??? Having this on the other side of I-35, made it really difficult to get anywhere. Walking was almost too far and even taking the bus was a hassle having to cross...More

Thank Vacation_Commander
Response from ChinadollTexas, Director of Sales at DoubleTree by Hilton Hotel Austin - University AreaResponded October 30, 2015

Thank you for your review. I appreciate you taking time to inform us about your experience, I am sorry we did not meet your expectations. I have informed my management staff regarding the issues you mentioned. We are always training our Staff to exceed our...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$161 - $308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$161 - $308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (71)
Room & Suite (96)
Pool & Beach (28)
Dining (14)
Amenities (13)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
littleglobetrotter88
October 19, 2017|
AnswerShow all 3 answers
Response from aimeer209 | Reviewed this property |
Call the Hilton 800 # They can help you
0
Votes
AmiLTR
September 9, 2017|
AnswerShow all 3 answers
Response from Jenny L | Property representative |
We partner with a shuttle service, Black Tie Transportation 512-587-3196. Ask for Daniel Robles.
0
Votes
SuperSheri
August 16, 2017|
AnswerShow all 7 answers
Response from Letty1968 | Reviewed this property |
Walking is not recommended; traffic on I-35 in Austin is ectremely congested at almost all hours of the day and evening so walking could be dangerous. There is fee for parking unfortunately but you will have in and out... More
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123
Room Tips
"lower numbers seem further away from I-35"
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"Rooms on the east are quieter as they face a cemetery. Rooms on the west face I35!"
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"try to get a better price than me. nice hotel though"
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"Ask for a room NOT facing the freeway"
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