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DoubleTree by Hilton Austin - University Area

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DoubleTree by Hilton Austin - University Area
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809 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Nashville, Tennessee
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel with easy highway access. Very friendly staff who let me check in early. The rooms seemed very new and modern with a large bathroom and huge well-lit mirror (ideal for makeup!). The only negative is that there are not really any restaurants within waking distance of the hotel so you would have to drive if you plan on... More 

Helpful?
Thank Mindys_Mentions
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our guest survey. We are pleased to hear that our staff were friendly and accommodating to your every need. We are also happy to hear that you enjoyed the new features in our renovated rooms. Everything is brand new and ideal for all guests. We look forward to... More 

Corpus Christi, Texas, USA
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was quite pleased with updates at this hotel since my last stay. The room had a contemporary feel, with a large television raised and set in a faux-stone panel. Having the television off the credenza gave a more-spacious appearance. The desk was large and allowed me plenty of space to prepare for a presentation. The bed was comfortable, with... More 

Helpful?
Thank FromThe361
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for the 5 STAR review! We are very pleased to hear about your pleasant experience and that you truly enjoyed our newly renovated rooms. We look forward to welcoming you back in the near future! -The Doubletree Team More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Perfect location, superlative staff, great value. I left an item in the room and the front desk made its prompt return a breeze. This was a first time visit, but definitely not the last. That even surprised us with chocolate covered strawberries for our anniversary! Highly recommended.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bruce B
Management response:

Dear Bruce, We are pleased to hear that we made your anniversary a memorable one and our staff took excellent care of you! We look forward to having you with us again, please do not hesitate to reach out to us if there is anything else we may assist you with. Warm Regards, Eric Chen More 

1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Checked in via app. I told the hotel I would be in around 10pm. I then received s call around 8:30 on my home phone requesting I call them back to confirm the room. I just happened to find the voice mail. Turns out no problem but created doubt that I had a room until I call. A charge to... More 

Helpful?
Thank Sjkaufman
Management response:

Thank you for taking the time to complete an online review. We strive to provide the best experience to all of our guests and have failed short in delivering that to you. We sincerely apologize that your room was not cleaned at 2:30pm as our housekeeper work until 5pm. We will ensure we complete your room at the requested time... More 

New Braunfels, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Great location to Frank Erwin Center and within walking distance. Great rooms and friendly staff. Stayed with three children and they loved the room, pool and breakfast. I would highly recommend the hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank johnhO5658IY
Management response:

Thank you for the positive review! We are happy to hear that you and your family enjoyed your recent stay with us. We look forward to having you with us again! Warm Regards, Eric Chen More 

Houston, Texas
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

The Doubletree Hilton University Area exceeded our expectations. We booked this hotel at the last minute for a concert at Bass Concert Hall and as hard as rooms are to come by in Austin we were honestly expecting a let down. However, at check-in, the fantastic staff put our concerns to rest. Not only did they help us out with... More 

Helpful?
Thank Elias M
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We are pleased to hear that our staff took the time to ensure our guests are 100% satisfied with their stay. We look forward to welcoming you back to provide another warm and welcoming experience to you. -The Doubletree Team More 

El Paso,TX, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I always feel safe, welcomed and pampered at this hotel. I am always greeted by a smiling staff member who expedites my check-in and offers a nice warm cookie. The rooms are always clean. The staff is always pleasant, helpful and accessible.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dolores T
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for the 5 STAR review! Our staff takes great pride in providing the best customer service to all of our guests. They take the time to smile and get to know all of our guests to ensure they enjoy there stay. We also always provide that nice warm walnut chocolate chip cookie to all of our guests which... More 

Boca Raton, Florida
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Apparently this building was a condo building with one bedroom appartments. The apartmwnts were turned into one bedroom suites, so we have a giant two room place with kitchenette for no money I can see the Capitol 2 blocks away from my 10th floor room. Its quiet as a tomb and very clean and well appointed. The staff is very... More 

Helpful?
Thank donnajendlin
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for your feedback on tripadvisor. We are pleased to see that you enjoyed your stay and look forward to welcoming you back to our property in the near future. -The Doubletree Team More 

2 reviews
3 of 5 stars Reviewed 1 week ago

the wall a\c units do not have adjustable louvers and when your sleeping the ice cold air is hitting your face and the back of the head... very uncomfortable. need adjustable louvers. the tv cable in my room was shotty and pixilated.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Biztravler71
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback about your stay on tripadvisor. I apologize that you did not fully enjoy your stay. We strive to ensure all of our guests are 100% satisified with their stay. We look to make improvements based on your comments to further ensure our guests are satisfied. -The Doubletree Team More 

Longview, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

good hotel right next to DKR Texas memorial stadium. room was nice, only 2 towels. bed was nice. the room was the coldest room i have ever stayed in ( because the a/c works very well). the tv has a bad reception with direct tv, always cutting out.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank tommyn1991
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback about your stay on tripadvisor. I am pleased to see that you enjoyed your stay overall. We look forward to welcoming you back to our property in the near future. -The Doubletree Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin - University Area provides a homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions. ... more   less 

Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702-1005
Location: United States > Texas > Austin > East Austin
Price Range: $147 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, TripOnline SA, Priceline, Travelocity, Odigeo, Cheap Tickets and Hotels.com so you can book your DoubleTree by Hilton Austin - University Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
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