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DoubleTree by Hilton Austin - University Area

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DoubleTree by Hilton Austin - University Area
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776 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Austin, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Nice play to stay and convenient location. Really great and accommodating staff. The Internet connection was reliable. The only negative was that the TV signal was lost or not reliable during this particular stay and it was due to some construction. Despite this the stay was enjoyable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank davidsO784HQ
San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very good value for the expense. Staff is friendly and helpful. It is a convenient location and the hotel has been recently updated, making it very hip and sexy - no Roach motel here. Definitely recommend

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Craig K
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback about our hotel and our newly renovated rooms. We do everything we can to ensure all of our guests have an enjoyable stay with us. We look forward to welcoming you back to our hotel in the near future. -The Doubletree Team More 

austin, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The young lady in the front desk put us in the wrong rooms, then she fixed it but in the process she was demeaning her coworker right in front of us. As a social justice advocate on bullying, I was not really fond of this. Her coworker was new and learning. When she fixed our rooms, I asked for the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Danny M
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, I am sorry to hear about the experience you had while staying at our hotel. If you have a moment, can you please call our hotel and ask to speak to the manager on duty so we can fully understand. We look forward to hearing back from you. -The Doubletree Team More 

Laredo, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

Rooms are well appointed, modern, and clean. Property is centrally located and accessible to most of Austin's attractions. The only negative during my July 2016 visit is that rooms were not ready until late in the afternoon, apparently because of a shortage of housekeeping staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LiteraryLion
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback about your stay. We are pleased to heard that you enjoyed our newly renovated rooms. We look forward to welcoming you back to our hotel in the near future. -The Doubletree Team More 

Monterrey, Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The bar tender was super rude and asking us if we where mexican and making faces because we actually are mexicans. Overall being rude, but the rest of the staff was good, and great location because we where going to the frank erwin center

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eva Q
Vancouver bc, Canada
1 review
4 of 5 stars Reviewed 1 week ago

this hotel is being renovated - the new rooms are really nice and modern but what makes this place is the great staff very helpful and friendly. Great location safe and close to capitol, 6th street and musuems. The bats by the bridge are a must see!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kamal B
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for the kind remarks regarding our renovation and staff. Our staff takings great pride in providing the best customer service to all of our guests. We look forward to providing you another warm welcome to our hotel when you come back and visit Austin again! More 

leawood, kansas
Level Contributor
293 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

In process of remodel, which is good.....bathroom door would not latch, toilet ran off and on all night, hotel is noisy due to being on I35, not quiet when trying to sleep. Breakfast buffet not real appetizing, watery eggs, watery oatmeal. Nice staff. It is close to UT..

Helpful?
Thank colesloough
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We appreciate you taking the time to provide us feedback about your stay. We are going through a remodel of our guestrooms which will be finished within the next 2 months. During this time, we will be fixing all the issues you mentioned by making them brand new! We look forward to your next stay with us... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My family and I were traveling to Austin and had plans of staying with some friends. Turns out the friends we were staying with made other plans and forgot that we were coming. We ended up having to get a hotel for the night. First hotel I pulled into was the Doubletree in the front desk concierge Bill was absolutely... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 78moq
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We greatly appreciate your feedback and glad Bill was able to assist in providing an exceptional experience. We look forward to welcoming you back to our hotel in the near future! -The Doubletree Team More 

Wichita, Kansas
1 review
3 of 5 stars Reviewed 2 weeks ago

There is no shuttle service provided by this hotel. Was told there was when I made my reservation. Had the lug my luggage about a mile from the transit system. Was picking up our son from UT so we got to carry his luggage about a mile and then got to lug our luggage another mile to the transit line.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 432billyd
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback about your stay. I apologize that we do not have a shuttle at our property. The easiest way to get to our hotel from the airport is by using a cab or super shuttle services. We hope that while you stayed at our property, that you enjoyed your... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

My daughter & I stayed here while she toured the University of Texas. The rooms were very comfortable & clean & the staff was very friendly. We definitely enjoyed the free wifi. Will definitely stay again!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 635kimq
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We are pleased to hear that you enjoyed your stay. Our staff takes great pride in providing the best service to our guests along with the cleanest rooms possible. We look forward to welcoming you back during your next stay! -The Doubletree Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin - University Area provides a homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions. ... more   less 

Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702-1005
Location: United States > Texas > Austin > East Austin
Price Range: $137 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
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