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DoubleTree by Hilton Austin - University Area

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DoubleTree by Hilton Austin - University Area
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877 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

I was disappointed that the hotel was not within walking distance of downtown Austin as I had expected. I had hoped to be able to walk to nearby restaraunts and nightlife as a part of my stay. Also, the pool area was disappointing, small and you could hear the loud traffic.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jacquelinel522
Wisconsin
HOTEL’S FAVORITE REVIEW
Reviewed October 11, 2016 via mobile

Best customer service ever! Austin is a city of friendly people and this hotel had the friendliest staff of any hotel I've ever stayed at. From the moment we arrived, when in the elevator, when returning, headed to breakfast-every staff member made sure to ask if everything was good and went out of their way to make it better. Clean,...

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Helpful?
Thank KJT_8
About Hotel's Favorite Review
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We are pleased to hear about your stay and glad our staff were able to make it such an enjoyable one. Each member of our team takes great pride in ensuring each of our guests enjoys there stay to their fullest. We look forward to your next trip to Austin to provide you another enjoyable experience! -The...

Michigan
Reviewed 1 week ago

We have stayed here 3 times in 6 months. The hotel rooms have been renovated and they are comfortable and clean. The staff is friendly even on after hours checkin. Right off highway, next to the university. Great location-no highway noise

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kenneth L
Management response:

Thank you for your kind words and taking the time to give us such wonderful feedback about our hotel. We are glad you enjoyed our recent renovations to our hotel and our staff. We hope that we will see you in the future.

South Wales, United Kingdom
Reviewed 1 week ago

Staff were amazing so helpful and friendly and gave recommendations on places to eat. Complimentary cookie was an awesome touch. Room was spotless and more than we expected. On site car parking was a bonus. Would stay here again and recommend. Thank you Double Tree AUSTIN university.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ian T
William S, Front Office Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank for taking the time to leave a response for a hotel. We are glad you enjoyed everything about your stay especially our delicious Doubletree cookies. We do hope the next time you come to Austin we can expect to see you back.

Reviewed 1 week ago

Have stayed at this location on several occasions. Always exceptional staff and service. Location is great to capital and businesses. Easy on/off I35. Restaurant next door open 24/7. Never been disappointed!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gaye H
Management response:

We do appreciate your kind response about your recent stay with us. Here at the Doubletree by Hilton Austin-University Area we strive to continue to offer all our guests the excellent service that you have come to recognize. We do enjoy your continued patronage with us and hope to see you more in the future!

Houston, United States
Reviewed 1 week ago

I was in a training seminar all week, I thought it was going to be an inconvenience, total opposite. Very near by express way, a few minutes from 6th street and downtown. Staff was very friendly! When you check in they greet you very well and ask if you would like a WARM cookie! Felt very comfortable and almost did...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank bettybT5833MF
William S, Front Office Manager at DoubleTree by Hilton Austin - University Area, responded to this review

We are glad that we could make being here for your training seminar so enjoyable. We as well enjoy our warm cookies and are glad to have them there at the forefront of our guest's arrivals to show we are committed to be your home away from home. We thank you for all the kind words especially for our staff,...

Dallas, Texas
Reviewed 1 week ago

The staff was uncommonly courteous and friendly. The rooms were very clean, and the beds were comfortable. The maids were nice, efficient and quick. The bar staff was humorous, yet professional. I definitely will stay here again, during my next stay in Austin.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank derrickn204
William S, Front Office Manager at DoubleTree by Hilton Austin - University Area, responded to this review

We do thank you for such kind words regarding our staff and are excited to hear that you had such an enjoyable staff with during your time in Austin. We will make sure we pass on these kind words to the persons they are in regards to for you. We here at the Doubletree strive to provide the most professional...

Lubbock, United States
Reviewed 2 weeks ago

Enjoyed the stay. Room had been recently updated. Stayed in same hotel two years ago and the improvement is very evident. Two years ago it was run down and shabby looking. A planned lobby renovation will also help.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael G
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We appreciate your comments in regards to our renovation. We have a lobby renovation happening this summer to finish up the fresh look of our hotel. We look forward to welcoming you back again so you can see our renovated lobby once it is complete. -The Doubletree Team

Daly City, California
Reviewed 2 weeks ago

I had a great stay here. I was only here for one night but it was pretty good. I used the fitness center which was fine, but crowded and warm with three other people in it. The bed was comfortable. I wasn't crazy about the AC going on and off throughout the night and I could hear the steady buzz...

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Helpful?
Thank jenssey
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We are pleased to hear about the stay you had at our hotel. As you mentioned, there is no better way to be welcomed into a hotel then with a warm walnut chocolate chip cookie. As you also mentioned, our rooms are newly renovated with a modern look to them. We look forward to welcoming you back...

San Antonio, United States
Reviewed 2 weeks ago

My room was very clean and welcoming. The towels and extra pillows I'd ordered on-line were there waiting for me. The hotel staff at check-in was very kind and helpful. Overall a good experience. WIFI worked well. Hotel looked good as well. Parking was a little tight.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank brunilbak
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for your kind remarks towards our housekeeping staff. They do a wonderful job of keeping our rooms clean and looking spectacular. Our front desk staff is warm and welcoming and ready to hand that warm walnut chocolate chip cookie to all of our guests who arrive. We look forward to welcoming you back to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin - University Area provides a homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions. ... more   less 

Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702
Location: United States > Texas > Austin > East Austin
Price Range: $159 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Austin - University Area staff and other travelers.
4 questions
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Questions? Get answers from DoubleTree by Hilton Austin - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High room with a view to the west (city)”
 of 5 bubbles MarkV709, Nov 16, 2016 | Read review
“Get away from the highway side. Chose a room on the cemetery side.”
 of 5 bubbles SeaRicho, Oct 10, 2016 | Read review
“Tip: Don't stay there on the same day as the Longhorns' season opener.”
 of 5 bubbles BigG-28, Sep 8, 2016 | Read review
“Ask for the chocolate warm cookies when you arrive! Extra special gift, yummy!”
 of 5 bubbles Missypooh323, Aug 17, 2016 | Read review
“I believe the 2nd floor has the updated rooms at this time.”
 of 5 bubbles Southmansion, Aug 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question