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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
This hotel will charge your credit card, not debit card, for possible additional charges. It's been a week and they have not resolve the charges issue and did not make me aware of their policy, otherwise I would have stayed elsewhere.
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
A fantastic hotel. We were greeted by friendly receptionists who checked us in very efficiently and received the traditional warm choc chip cookie! We had a suite which was really spacious. Comprised of a kitchen with large fridge/freezer, dishwasher, microwave and coffee maker. Lounge area...More
1 Thank Scrappywalker
Response from GMAus, General Manager at DoubleTree Suites by Hilton - AustinResponded May 1, 2017
Dear Scrappywalker,
I just wanted to thank you for your wonderful review of the property. I am very appreciative of your comments of the facility, but more importantly of the staff. It was a pleasure to host you here in Austin TX and I hope...More
The 2 bedroom suite at the Doubletree was perfect for our family of four. With two teenaged sons and two adults, this suite provided plenty of room. Two bathrooms is key for four people, so this type of suite is much better than the typical...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank MarieLisBrown
Response from GMAus, General Manager at DoubleTree Suites by Hilton - AustinResponded 6 days ago
Dear MarieLisBrown,
Thank you for a great review of the hotel! I appreciate your comments on the staff and the facilities. We are the only full service hotel in downtown Austin with the full kitchen and a large number of 2 bedroom suites with 2...More
Comfortable suites within walking distance of the State Capitol and many state agencies make this hotel a clear choice for any state government matters. Skip the offer of breakfast unless time demands require otherwise. Set the thermostat low at night or the room might get...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank davidlP5485VQ
Response from GMAus, General Manager at DoubleTree Suites by Hilton - AustinResponded 6 days ago
Dear David,
I wanted to thank you for your comments and I appreciate your feedback on the suggested items for breakfast. I did share your comments with our Chef. Thank you again!
Sincerely,
Jim Reist, General Manager
Over priced, there is no such thing as $18.00 self-parking, unless you are at a meeting there, then you can "park on the street if you feel comfortable." Pre-check-in really doesn't exist... front desk did not have the room I pre-checked in the night before;...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank CarolfromHtown
Response from GMAus, General Manager at DoubleTree Suites by Hilton - AustinResponded 6 days ago
Dear CarolfromHtown,
Thank you for taking the time to share the your feedback with us on our hotel. I do apologize that you felt our services were below standard and you did not appreciate some of the items of our facility. The self parking is...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
$168 - $373 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
Room types
Kitchenette ,
Suites ,
Non-Smoking Rooms
Number of rooms
188
Reservation Options
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Location
United States >
Texas >
Austin
Also Known As
Doubletree Suites By Hilton - Austin Hotel Austin ,
The rooms that end with an 01 or a 15 do not have a balcony. These are the end rooms on each floor that have a big bay window instead. Room number examples are 315, 501, 1115, etc.
We charge a per day rate of $35 that allows our guests unlimited in and out access during their stay. Please feel free to contact our team directly at any time if you require any additional information.
United States