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Embassy Suites by Hilton Austin Arboretum

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739 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Bastrop, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent customer service. Great check in experience....everything was ready & waiting. The complimentary bath & body products were among the best I have had at a Hilton property. Delicious complimentary breakfast & great manager's reception!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank kimberlyd103
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 6 days ago NEW

Embassy Suites has been my favorite hotel for personal and business travels. The Austin Arboretum has exceeded my expectations with its service and ambience. The swans in the courtyard pond is a classy touch.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank chrysan884
Fleming Island, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Travelers know what to expect when staying at an Embassy Suite by Hilton. This one exceeded our expectations with an upgrade to a premium suite on the top floor of the hotel. Exceptionally clean and well maintained, the service was quick and friendly. The manager's hospitality hours with free snacks and open bar was available everyday, rather than the usual... More 

Helpful?
Thank Sandy P
Bloomington, Minnesota
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

This is an older property but well taken care of. I always enjoy the swans being there. It creates a very relaxed atmosphere. The evening reception had a very nice variation of snack choices. The area around is very nice with shopping not to far away.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank judithh635
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review

Judlithh635, Thank you so much for the great reveiw! Butch, Sundance and the rest of our team look forward to welcoming you back the next time you visit Austin. Thank you Paul Davis General Manager More 

Frisco, Texas
1 review
4 of 5 stars Reviewed 1 week ago

In town for a wedding. Location was good. Room was clean and looked freshly painted. Staff was very nice and helpful. Breakfast is always good just needed one more chef on Saturday morning for omelette. Only had one chef. Would stay here again gladly.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank U6992LZadame
Memphis, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

The first Desk receptionist was extremely unpleasant! She act as though she hated her job! Also, my room was extremely hot! Reported issue and nothing at all was done!! I was advised that it would be fixed but it was not! I spent 3 long night on my vacation HOT and not comfortable!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank tanr345
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review

tanr345, Thank you very much for bringing your experience to our attention. I am very sorry you had such a poor experience at our hotel. What you experienced is not typical nor representative of our associates or our hotel. Please know that we are addressing the Service and A/C issues you encountered. I am aware that you are in contact... More 

Monterrey, Mexico
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Good quality of the breakfast and a warm service. The quality of the breakfast is very good and the location is well. We also enjoyed the happy hour with good variety of beverages and snacks. Thanks for the good service.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Miguel G
West Texas
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed last night on an infrequent trip to Austin. Hotel is located near a very busy convergence of freways, but is nestled in a quiet area, so you don't hear any road noise. The rate was higher than other business hotels in the area, but it is worth it. The larger room and better breakfast more than make up the... More 

Helpful?
Thank TexKS
Level Contributor
156 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel for its proximity to IBM and Arboretum. And to the company that we are going to meet the next day. We were able to check in on line. And the gentleman on the front desk welcomed us with a brown bag which contained two bottled water and a card with some instructions to have access to... More 

Helpful?
Thank Pinaywife
San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Staff friendly, welcoming after 11 pm. Rooms clean, quiet and roomy. Slightly dated but did not affect the visit. Breakfast was awesome, made to order omelettes, pancakes. Also other hot items and usual cereal, fruit and yogurt. Very spacious eating area. Tables kept clean and cleared immediately. Staff attentive and checked on us during meal. We also love to feed... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sheri S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Embassy Suites Austin - Arboretum, is just a short drive from downtown Austin and within walking distance of the Austin Arboretum's shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more   less 

Additional Information about Embassy Suites by Hilton Austin Arboretum

Address: 9505 Stonelake Blvd, Austin, TX 78759-6532
Location: United States > Texas > Austin > Northwest Austin
Price Range: $161 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin Arboretum 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Hotwire, Odigeo, TripOnline SA, Hotels.com, Priceline and Travelocity so you can book your Embassy Suites by Hilton Austin Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Austin
Embassy Suites Austin
Arboretum Austin Embassy Suites
Austin Embassy Suites
Hotel Style:
#26 Family Hotel in Austin
#28 Business Hotel in Austin
#31 Romantic Hotel in Austin
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