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Hampton Inn Austin - Arboretum Northwest

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#14 of 197 Hotels in Austin
Certificate of Excellence
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Hampton Inn Austin - Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest
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887 Reviews from our TripAdvisor Community

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Oklahoma City, Oklahoma
Reviewed 3 days ago NEWvia mobile

Clean, bed was comfortable...although on a king size bed I will never understand the small pillows.....breakfast was good...many choices. Front desk staff was also friendly both on check-in and when checking out. Easy to get too as well.

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Helpful?
Thank BeachN4Life16
Management response:

BeachN4Life16, Thank you for taking time to write about your stay. We enjoy hearing from our guests! Thank you for recognizing our friendly front desk staff. We at the Hampton Inn strive for excellence in each guest interaction. We hope you enjoyed the wedding with all of your family and friends! We hope to see you again the next time...

Texas
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

We thought this hotel was in a great location near the Arboretum and Domain and easy access to the Mopac to go into Austin. Lots of restaurants and shopping nearby. This is an older hotel but it has beautiful trees around it, free parking, free Wifi and very clean. It was safe, quiet and nice. Would stay here again. Extremely...

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Helpful?
Thank BushkaTexas
About Hotel's Favorite Review
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

BushkaTexas, I'm glad to hear you would consider staying here again in the future! Looks like you got to explore our nearby shopping and dining areas, like The Domain. It very much has a lot to offer for our guests when they're visiting Austin. I'm also very pleased that you found our customer service to be extremely wonderful. The staff...

Edmonton
Reviewed 1 week ago via mobile

This was one of those hotels where everything just worked well. Most importantly I got a good night's rest: good bed, quiet room. The breakfast is OK and the evening snacks a nice tie over till dinner. Great location to my IBM office across the freeway.

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Helpful?
Thank Chili-Bite
BryantC_GM, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Chili-Bite, I am glad that everything was great with your stay. It is always great to hear feedback from our guest to make sure we are on our jobs. We enjoy not only presenting a great product, but great customer service. I invite you to stay with us anytime you are in the Austin Area. As you know, we...

HOUSTON, United States
Reviewed 1 week ago

I choose Hampton Inn is because I have been staying at Hampton Inn in other cities many times and I like this brand. Another reason for this particular one is for its convenient location near UT Common Learning Center, where I was attending an event. Further reasons include my HHonors membership and AAA membership. The staff is also a factor...

Review collected in partnership with Hampton
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Helpful?
Thank jianh0ngx
BryantC_GM, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Jianh0ngx, Thank you for taking the time to post a review. We also enjoy feedback from our guest. We always want to uphold the high standards that Hilton brands promotes itself to be. We understand the consistency is key for traveling guest. Our location is adds a nice attraction since we are close to many shopping and restaurant options....

dallas
Reviewed 3 weeks ago

This was an excellent hotel and was comfortable. and would strongly recommend it for other customers . it was clean, and the staff were very helpful as well. the location was near transportation and we were lost, and they were very helpful and giving us directions.

Review collected in partnership with Hampton
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Helpful?
Thank dalem701
Management response:

dalem701, I am pleased to hear you've experienced a wonderful stay at the Hampton Inn! The staff very much strives for excellence in making sure that you are comfortable and feel most welcomed. I am glad we were very helpful and accommodating in aiding in your travel plans. dalem701, once again, thank you for taking the time to write about...

Reviewed 3 weeks ago

This property is conveniently located just west of Mopac on Braker. About the only difficult thing about staying here the entrance drive. If you're west bound on Braker, it is not really a problem. However, if your east bound, you have to watch for the left turn lane early because there isn't an entrance directly in front of the Hampton....

Review collected in partnership with Hampton
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Helpful?
Thank robertcW501JD
Management response:

robertcW501JD, we appreciate you taking the time to write about your experience. We are conveniently located near an array of wonderful shopping and dining areas, like the Roaring Fork where you visited. The Domain has a plethora of other places to choose from and I highly recommend you visit that area the next chance you decide to visit us. The...

Port Austin, Michigan
Reviewed 3 weeks ago

Woke up at 1:15am to bed bugs worst night ever would not recommend this hotel. We stay at this Hotel every month for business and had never experienced this. Had a ruff night had to change rooms and was not able to sleep

Review collected in partnership with Hampton
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Helpful?
Thank 144kimberlyanne
BryantC_GM, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear 144kimberlyanne, I want to extend out my deepest and sincerest apologies for your experience here at our hotel. I understand that this was a major inconvenience for you and that it made your perception of the hotel not positive. I can assure you that this not a common occurrence for us, but we will do everything we can to...

Reviewed 3 weeks ago

From the time you enter the staff and the manager Bryan are at your service. Tonight they had a special Mardi Gras spread out as the Managers Reception and it was nicely done! My digital check in was ready for me and I was off to my room with my Honors Treats in less than two minutes!

Review collected in partnership with Hampton
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Helpful?
Thank Greg H
Management response:

Greg H, I appreciate you taking the time to write about your recent stay with us. I'm very glad that you were able to spend time with us on Mardi Gras and take part in our wonderful Managers Reception! We hope you got a piece of the King Cake! I'm glad that you had a quick check-in process and received...

Dallas, United States
Reviewed 4 weeks ago

Very nice hotel and friendly staff. My only issue is that the bed was firming than I prefer, and the pillows were very small. Other than that a great place to stay. I would definitely be willing to stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank Nathan H
Management response:

Nathan H, thank you for taking the time to write about your experience. I'm glad to hear you enjoyed your experience with us and had such a great stay. The staff here at the Hampton Inn do our utmost best to provide excellent customer service and a positive experience, so I'm glad you found them to be quite friendly. Nathan...

Fort Smith, Arkansas
Reviewed 4 weeks ago via mobile

Stayed here to attend a family wedding. Our stay was a very positive experience. All the staff we encountered were friendly and helpful. The location was convenient. We were pleased with the cleanliness and accommodations. When in the area again we will stay here.

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Helpful?
Thank RockyMtFan
Management response:

RockyMtFan, thank you so much for taking the time to write about your experience! I am pleased that you have found our staff to be very accommodating and helpful. We at the Hampton Inn do our utmost best to provide excellent customer service and a positive experience. We hope you have an exceptional and beautiful time while being here for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759-5300
Location: United States > Texas > Austin > Northwest Austin
Price Range: $119 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Cheap Tickets and Priceline so you can book your Hampton Inn Austin - Arboretum Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#4 Best Value Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travelers.
6 questions
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Kent, Ohio
2 months ago
Kent, Ohio
2 months ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

See all questions (6)

Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, Nov 28, 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , Sep 16, 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, Sep 10, 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, Aug 22, 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, Aug 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question