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Hampton Inn Austin - Arboretum Northwest

#12 of 198 Hotels in Austin
Certificate of Excellence
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Hampton Inn Austin - Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest
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803 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Clean, cool, comfortable room at a good rate. Pleasant, professional staff even late on Saturday evening and early on Sunday morning! Air conditioning was on when we arrived so the room was very comfortable. Did not have to cool off the room in order to sleep comfortably. Once again, a great place to stay in Austin. Convenient location for us... More 

Helpful?
Thank Michael M
Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel as it was close to the buiding I would be working at all week. Not keen on renting a car, i was so happy to hear that there was a shuttle bus provided by the hotel that would take me to work and anywhere else within 5 miles. Chris and Bryant patiently waited in the van,... More 

Helpful?
Thank Steve S
austin, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

There were issues checking in and then later finding something safe to eat (I am extremely gluten sensitive), but both things (and more) were taken care of extremely well by front desk staff and the manager--Alysia, Jane and Bryant--you rock!!

Review collected in partnership with Hampton

Helpful?
Thank Vandana W
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Vandana W, I am glad that we were able to assist you in taking care of any issue that you had during your visit with us, our staff takes great pride in striving to go above and beyond the customers expectations. Vandana W, once again thank you for your review and sharing your recent experience with us. We always appreciate... More 

Nassau, Bahamas
1 review
4 of 5 stars Reviewed 1 week ago NEW

Our hotel was in a great location for international guests. We were nearby to good shopping and dining areas, and a short commute to Georgetown (Southwestern Uni.) and Round Rock (shopping). The staff were very friendly and very helpful especially at the front desk. The 24hr tea and coffee service was a nice touch.

Review collected in partnership with Hampton

Helpful?
Thank tonybee2016
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

tonybee2016, I'm am pleased to read that in your interactions with the staff you fount them to be friendly and helpful. We do have a great location just 15-20 minutes from Georgetown and the Round Rock Outlet mall, also in the likewise just south is the heart of Downtown Austin. tonybee2016, once again thank you for your review and sharing... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Like it. I've stayed there twice and have had no complaints. Good beds, great showers, good television, good breakfast and friendly staff. The only thing that I would not give a good grade to would be internet service. Slow at times and spotty. I'll stay again. Love me some Hampton Inn in any part of the country.

Review collected in partnership with Hampton

Helpful?
Thank joels530
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

joels530, I'm pleased that we were able suit your travel needs for both of you visits to the Hampton Inn. I am sorry to see that you were having issues with the internet during you stay, if there is anything we can do for you next time you are here with us feel free to let us know. joels530, once... More 

McAllen, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our group stayed several days at this Hampton, and the service was great. They offer a nice free breakfast with fruit, eggs, sausage, waffles, oatmeal-- really something for everyone. Complimentary coffee and tea are available day and night, along with two newspapers and a bag of water. The staff was friendly and helpful. Overall, our stay was excellent.

Helpful?
Thank KatV785
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

KatV785, I am happy to read that your stay was excellent and you found our staff to be very helpful and friendly. We do offer a great complimentary breakfast that has multiple options for all guests. KatV785, once again thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a great time in Austin with the family thanks to this lovely hotel. The changing morning breakfast was a very pleasant surprise. We forgot a couple of things to pack and the staff was awesome to help out . The only down side was parking it was hard to find a spot at night ... but overall great time... More 

Helpful?
Thank Jason R
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Jason R, I am happy that you enjoyed our breakfast options that do rotate on a daily basis, I am sorry though that there was limited parking available for you at night. Unfortunately at times when we are sold out parking can get a little full, but if need be in the same lot our sister property the Homewood Suites... More 

Apex, North Carolina
Level Contributor
313 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First impressions are everything. I called to cancel my first night due to having missed our flight - jokingly said we would like a mint on our pillow when we arrived. Guess what we found when we arrived - yes, a mint on the pillow! Secondly, by mistake I booked one night less than I had intended, and discovered that... More 

Helpful?
Thank Peter W
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Peter W, we strive to go above and beyond the customers expectations and I am pleased that we were able to do that for you, with the mint on the pillow. It's unfortunate that we were not able to accommodate you for another night but that we were able to get something set up for you while you were at... More 

Yukon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is modern and every need was met for my family. We asked for extra bedding and it was waiting in our room when we returned a short while later. The pool was nice and the breakfast was filling. We will stay at this hotel again if we visit this area again.

Review collected in partnership with Hampton

Helpful?
Thank Priscilla J
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Priscilla J, I'm pleased that we were able to accommodate your request in a timely manor and have everything ready for you once you arrived back to your room. We hope to see you again next time you are in the Austin area. Priscilla J, once again thank you for your review and sharing your recent experience with us. We... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Good staff. Free breakfast with eggs potatoes juice cereals. Excellent service. Good location free gym and swimming pool shuttle to the airport not too far from good restaurants nearby

Review collected in partnership with Hampton

Helpful?
Thank mohammedafroz
Christopher B, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

mohammedafroz, I am happy to read that you had a chance to enjoy our complimentary breakfast that we have every morning from 6-10am, and yes we have a 24-hour fitness facility available to the guest. mohammedafroz, once again thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad that... More 

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Double Queen Room (33)
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King Room with Tub (Mobility Access) (30)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 W Braker Ln, Austin, TX 78759-5300
Location: United States > Texas > Austin > Northwest Austin
Price Range: $104 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#9 Best Value Hotel in Austin
#13 Business Hotel in Austin
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