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Homewood Suites by Hilton Austin-Arboretum / NW

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Traveler (39)
Room & Suite (55)
Dining (17)
Ratings and reviews
#17 of 207 Hotels in Austin
Certificate of Excellence
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travelers talk about
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What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free WiFi, daily hot full breakfast and evening social, featuring a complimentary snacks and beverages Monday through...
Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
10925 Stonelake Blvd, Austin, TX 78759-5749
Hotel website
14.8 miles to Austin-Bergstrom Intl Airport
180 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (811)
There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
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All reviewsfront deskhome away from homebreakfast and dinnerbedroom suitefull size refrigeratorliving areacomplimentary breakfastbusiness tripthe breakfast areaa great place to stayeasy accessnice stayenjoyed my stayvery nice hotelfitness centerjasonarboretum
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131 - 135 of 796 reviews
Reviewed November 16, 2016

I had never stayed in a homewood suites before and this experience exceeded my expectations. The beds were extremely comfortable and I had a wonderful time the 2 nights I stayed there. Front desk was outstanding and breakfast was good for being complimentary. I will...More

Review collected in partnership with Homewood Suites by Hilton
Thank Stephani E
Response from Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded November 19, 2016

Greetings Stephani E, Thank you so much for sharing about your positive experience on Trip Advisor! I am happy to hear that we were able to exceed your expectations and you enjoyed our super duper comfy beds! We appreciate that you'll recommend us to your...More

Reviewed November 15, 2016

The stay was great from start to finish. The front desk staff was very welcoming and the breakfast staff were also very polite and helpful. The rooms were clean. Overall it was a great stay from start to finish.More

Review collected in partnership with Homewood Suites by Hilton
Thank X9236XDjesssica
Response from Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded November 16, 2016

Hey There X9236XDjesssica! Thank you so much for taking the time to fill out a review on Tripadvisor. We strive to deliver exceptional customer service and I am so happy to hear that we exceeded your expectations from our welcoming staff, to breakfast, to our...More

Reviewed November 14, 2016

The common areas of the hotel are well-maintained and the staff are friendly and helpful. I was disappointed with the room. We had a suite with 2 queen beds. The living room area and kitchen were nice and roomy, even though the quality of the...More

Thank SGT99
Response from Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded November 16, 2016

Greetings SGT99! Thank you so much for sharing about your experience while staying here with us. I am happy to hear that you found our hotel well-maintained and the helpfulness of our staff exceeded your expectations. I do want to apologize for your suite not...More

A TripAdvisor Member
144
Reviewed November 13, 2016 via mobile

I stayed here for a few days while on a business trip. I received great customer service from the moment I checked in. The rooms were clean and spacious. The breakfast offered in the mornings was great and had several options. I am sure I...More

Thank A TripAdvisor Member
Response from Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded November 16, 2016

Howdy! Thank you so much for sharing about your experience while staying here with us. I am happy to hear that our rooms were clean and spacious and met all of your needs. Thank you for recognizing our above and beyond customer service, and I'm...More

Reviewed November 13, 2016

1. Had booked a twin room, but was sent to a queen/king room because the front desk person thought that the room given to me was indeed a "twin". Later was moved to a twin room, but it was in ground floor right next to...More

Review collected in partnership with Homewood Suites by Hilton
Thank RamPrasad M
Response from Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded November 16, 2016

Dear RamPrasad M, Thank you so much for taking the time to fill out a review on Tripadvisor. We strive to deliver exceptional customer service and have fallen short on this occasion. I have addressed your comments with my team in order to ensure that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Free Parking
Breakfast included
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$131 - $257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$131 - $257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (39)
Room & Suite (55)
Dining (17)
Pool & Beach (4)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
battsss
February 20, 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
Greetings battsss! Thank you so much for your inquiry about our pet rooms! At the property we try our best to keep all guests with a pet to our first and second floors. We try and have all our guests register their pets so... More
0
Votes
StefR
January 17, 2017|
AnswerShow all 5 answers
Response from Stephani E | Reviewed this property |
I don't know. Sorry
0
Votes
Room Tips
"You can access it from the rear by using the Hampton Inn parking lot."
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"First floor was quiet...but felt isolated and so dark as the window overlooked an area of air-conditioning..."
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"you can always call Kennedy or Josh for help"
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"Best price we found for 2 separate bedrooms, 2 bathrooms, a kitchen/living area, & 3 TV's"
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