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Homewood Suites by Hilton Austin-Arboretum / NW

#7 of 197 Hotels in Austin
Certificate of Excellence
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Homewood Suites by Hilton Austin-Arboretum \/ NW
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622 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Lubbock
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel was awesome. Staff was excellent, friendly, helpful and I can only say great things about this hotel. The rooms were very clean and comfortable. We had the best stay at this hotel during our vacation. I would recommend this place HIGHLY!

Helpful?
Thank Melanie B
Bay City, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had the two bedroom two bath suite with a living area and kitchenette. Very nice for the money we paid and perfect to accommodate the whole family (myself, husband, grandma, and two kids). Complimentary breakfast was great, lots of choices. Food was very fresh. Kids enjoyed the pool after breakfast. Front desk staff was exceptional.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 592lynseyc
London, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

If you don't need internet you are in for a treat. Very good hotel and good staff, with complimentary dinner. But be aware that if you need internet, you won't have it. No network cable in the room and from the 2 rooms I tried, no wifi either.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Alfredo B
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Alfredo B! Thank you for sharing your feedback about your stay with the world of Trip Advisor! I am sorry to hear that the wifi signal was not where it needed to be, and hindered your experience here with us. I have already spoken with our maintenance team and our internet provider to fix this issue, and upgrade the... More 

New South Wales, Australia
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I cannot speak highly enough about Homewood Suites. From the minute I called to make my reservation and spoke to Jason to check out I experienced only excellent service from friendly helpful people. The suite with kitchenette is large and well equipped, an extremely generous and tasty complimentary breakfast as well as a complimentary light meal Monday to Thursday was... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 762avae
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy 762avae! Holy moly, thank you so much for sharing your glowing review about your stay with the world of Trip Advisor! I am so happy to read that we were able to take care of you from making your reservation, to ensuring you had everything you needed while you were here, and got to enjoy what our hotel had... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

After having a horrible experience with the Hyatt House, the Homewood Suites was there to accommodate all of my needs. In addition to being right next to almost everything cool to do in Austin, the staff was super nice and comforting. The general manager Alex, made sure our stay was pleasant. Big thanks to you guys for make our Austin... More 

Helpful?
Thank Aaron S
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello Aaron S! I wanted to say thank you so much for sharing about your positive experience with us! I am so happy to read that we were able to provide such a memorable experience and that we were able to accommodate you and all your needs. I will be sure to share your feedback with Alex, and the rest... More 

Denton, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Super comfy beds & pillows. The 1 bedroom suites are convenient with doors that close between bedroom & suite. The pull out couch sofa-bed is the most comfortable I've slept on. Sheets and pillow cases are soft and clean. Full refrigerator and kitchenette is very convenient . The breakfast buffet is pretty good, the scrambled eggs need some tlc and... More 

Helpful?
Thank Cet807
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello Cet807! Thank you so much for sharing your positive review about your stay here with us. I'm glad to read that you were able to make full use of our spacious and comfy suites along with the kitchen. Thank you for sharing your feedback about our breakfast, I will be sure to pass this along for the future. Cet807,... More 

Pacifica, California
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff was friendly but not very helpful. The lay out was very nice and roomy. While we thought the kitchen would be a nice bonus it turned out almost half the dishes I pulled out were dirty and there was no dish soap or sponge. So not surprising I saw and killed a cockroach our first night there. That... More 

Helpful?
Thank sailingdan
Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear sailingdan, Thank you for taking the time to review our hotel on Tripadvisor. All feedback is essential as this is how we constantly improve our guest experience. I sincerely apologize that we were not able to provide you with better service. Our team strives to deliver exceptional customer service and we have fallen short on this occasion. I have... More 

San Jose, California
1 review
4 of 5 stars Reviewed 2 weeks ago

There are a lot of things that I really like about this facility. It's not far from where I go in Austin for business, so it's very convenient. There are places closer to work that I could use, but there are three definite reasons why I stay here when I'm in Austin. First, it has *real* suites, meaning rooms with... More 

Helpful?
Thank RitaClaar
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy RitaClaar! Thank you so much for your raving review about your stay here with us. I am so happy to hear you were able to enjoy every minute of your stay with us. I am glad you took full advantage of our delicious breakfast and manager reception as well as our spacious suites. Thank you for recognizing our courteous... More 

Baton Rouge, Louisiana
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice location, quiet , the parking is great, you can access the second floor from the parking lot that was AWSOME so we didn't have to wait on an elevator to load up when we left, lots of shaded areas .

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 335verat
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings 335verat! Thank you very much for sharing about your positive experience here with us. I am glad you had a nice time and took full advantage of our quiet location, and convenient parking. I'm happy to hear you got some time to relax and get out of the heat during the weekend. 335verat, if you have any questions or... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Not your typical breakfast as provided by most chains. Breakfast by chef Gustavo Zepeda best I have had anywhere in a long time. Love of food, pride and professionalism evident in his food preparation and so delicious. Our room very comfortable, clean and designed with people in mind. Pull out bed surprisingly comfortable, real mattress and no springs in the... More 

Helpful?
Thank residentgranny
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello residentgranny! Thank you so much for sharing with the world of Trip Advisor about your positive experience here with us! I am so happy to hear that our breakfast and spacious suites exceeded your expectations, and you were able to enjoy your time in Austin. I will be sure to pass along your praises to Gustavo, and all of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free WiFi, daily hot full breakfast and evening social, featuring a complimentary snacks and beverages Monday through Thursday evenings. Unwind in your one- or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite's fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 

Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd, Austin, TX 78759-5749
Location: United States > Texas > Austin > Northwest Austin
Price Range: $143 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, TripOnline SA, Priceline, Hotels.com, Hotwire, Travelocity and Odigeo so you can book your Homewood Suites by Hilton Austin-Arboretum / NW reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Homewood Austin
Hilton Austin
Austin Homewood Suites
Austin Hilton
Homewood Suites Austin Arboretum
Hotel Style:
#6 Business Hotel in Austin
#7 Family Hotel in Austin
#37 Romantic Hotel in Austin
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