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SpringHill Suites Austin Northwest/The Domain Area

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Traveler (16)
Room & Suite (24)
Dining (4)
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Overview
  • Excellent28%
  • Very good46%
  • Average19%
  • Poor2%
  • Terrible5%
Travelers talk about
“mini waffles”(2 reviews)
“front desk”(22 reviews)
“oatmeal”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2 Star Hotel
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Reviews (133)
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131 results
Traveler rating
37
58
26
3
7
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LanguageEnglish
37
58
26
3
7
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All reviewsmini wafflesfront deskoatmealon a daily basiswould stay here againdepending on trafficformula racehot breakfastnice clean hotelspacious roomrefrigerator and microwaverecommend this hotelminute drivec unitshopping and restaurantsvery pleasant stayother hotels
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1 - 5 of 131 reviews
Reviewed 3 days ago

My stay was very average. The room just appeared generally run-down and in need of remodeling. Seafoam green carpet and furnishings looked out-dated and the carpet was stained. Roll-up light-filtering curtain was torn. The bed wasn't CPAP-friendly...had to move nightstands and unplug things to get...More

Thank Tom A
Response from Michael P, Manager at SpringHill Suites Austin Northwest/The Domain AreaResponded yesterday

Greetings and thank you for the feedback. The property is scheduled to go under a full renovation this Fall. No more seafoam green carpet! With Hospitality, MP

Reviewed December 6, 2017 via mobile

A big shout out to Jesus in the dinning area and the front desk crew!! We were in town visiting for a family reunion ...and it was my husband's birthday :) Jesus heard us mention his birthday at breakfast and came out with the perfect...More

2  Thank Patti M
Response from kylew110, Manager at SpringHill Suites Austin Northwest/The Domain AreaResponded January 4, 2018

Thank you for the great review. Jesus is an exceptional employee and I am so glad he is getting recognition. I will let the front desk and house keeping know that they also helped make your stay wonderful. We look forward to seeing you again...More

Reviewed November 28, 2017

Really obscure location in Arboretum, especially when arriving at night. Poorly lit roads. Four nights here & we were really, really ready to leave. Front staff was cordial at check-in. Otherwise, not much help. Our "suite" was a joke. Call it a mini-suite. Our bed...More

1  Thank Abernathy15
Response from kylew110, Manager at SpringHill Suites Austin Northwest/The Domain AreaResponded November 29, 2017

Thank you for your feedback. I am sorry you felt the suite was small. As stated on our website it is a studio suite and not a full suite. I would recommend looking into other Marriott properties such as the Residence Inn or Town Place...More

Reviewed September 6, 2017

The front desk and cleaning staff were exceptional. This made for a very pleasant stay. Five of my family were in a suite together. So, we requested extra towels, soap, etc and the staff was always happy to supply.

Thank David K
Response from kylew110, Manager at SpringHill Suites Austin Northwest/The Domain AreaResponded January 4, 2018

Thank you for the review, I will personally tell the staff how they made your stay a wonderful experience.

Reviewed May 26, 2017 via mobile

We checked in today for 3 days. Staff was great. Rooms nice and clean. After being im the car for 6+ hours with 2 toddlers we were looking forward to swimming. I was told the pool is warm and kept at a comfortable temperature. We...More

Thank jamcdm
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Best Value Properties in Austin, TX
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$109 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$109 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (16)
Room & Suite (24)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Request a quiet room to not have the freeway noise. High floors are always a plus."
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"get room away from laundry room."
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"You may be clearly heard from the next room..."
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"Fourth floor was quiet."
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