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SpringHill Suites Austin Northwest/Arboretum

#99 of 197 Hotels in Austin
Certificate of Excellence
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SpringHill Suites Austin Northwest\/Arboretum
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Texas
Level Contributor
142 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 11, 2016

The property was nice and felt fairly new. The room was large, spacious and very clean. There was a ceiling fan in the room which was nice. No outdoor pool but a decent indoor one. Breakfast was pretty standard-nothing special. The location is a short drive to the shops at the arboretum and the Domain.

Helpful?
Thank hellogoodbye_7
Dallas, TX
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 22, 2016

The hotel was extremely clean and well maintained. Staff was friendly and helpful. Breakfast was good and adequate to start off the day. The only problem I had was the location of the bed. We had a king suite and the a/c unit was a few inches from the left side of the bed where I slept. I am naturally... More 

Helpful?
Thank Shad0wstar
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 18, 2016

Made reservation a month in advance. Confirmation email received. Went to check in at 1:00 am 4/16 but no reservation found. Gave info to desk clerk and he said my credit card, email address was on a reservation that belonged to someone else so they had to CANCEL it??? What? We delved further to realize the reservation was never set... More 

Helpful?
1 Thank Dee A
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Greetings: We at Marriott and the SpringHill Suites again apologize for the reservation issue that occurred. More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 29, 2016

It is a good option for a family of 5, hotel in good conditions. Breakfast with limited options but Ok, the staff was courteous, although not Austin-friendly. Close to shopping and restaurants. Domain, Arboretum, etc..

Helpful?
Thank mmilan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 24, 2016 via mobile

Nice clean and in a safe location . It was kind of hard to find next to like a strip mall. Water pressure was bad but they were working on it. Very nice room just what you expect when you stay at SpringHill Suites. Great bed and bedding. Would stay again.

Helpful?
1 Thank DENAY V
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 23, 2016

Room was very comfortable. The front desk was very helpful with giving directions, helping me print out my airline tickets and more. I was even able to grab breakfast early so I could get to the airport.

Helpful?
1 Thank mrsdenisez
Fairfax Station, Virginia
Level Contributor
157 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed March 23, 2016 via mobile

We stayed here for 4 days. The room was large enough to accommodate the five of us in one room. The rate was good too. Breakfast included. The beds and pillows are comfortable. They are standard beds. Not queens. Big enough and gives you room. The sofa bed was comfortable enough for our 7 year old. Wouldn't put an adult... More 

Helpful?
2 Thank Todd H
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Thank you for choosing SpringHill Suites Northwest Arboretum. Your feedback is appreiciated and we already have maintenance looking for a solution about the pool deck. I hope when you make a return visit to Austin you can stay with us again!! Warmest Regards, Michael P More 

Houston, Texas
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 20, 2016

After a long day, I checked into the SpringHill Suites in Austin, Texas during SXSW. Ken at the front desk could not have been more helpful to a tired traveler. He made the check in process easy. Helped with parking and luggage and was pleasant. It was a pleasure to have a such a pleasant experience. Everyone I had contact... More 

Helpful?
1 Thank LslLaz
Minnesota
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 13, 2016

We choose this hotel for the option of a room with two double beds and sofa bed. The room was clean, had modern decor, and it was nice to have the kitchenette area with a sink, microwave, and fridge. A nice addition would be a freezer in the mini fridge. The room layout was a little awkward. There was one... More 

Helpful?
1 Thank kuka0201
Michael P, Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Thank you for your feedback! We appreciate any critiques and will pass this along to Marriott's design and construction team! More 

Level Contributor
159 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 9, 2016 via mobile

I have stayed in quite a few Springhill Suites hotels. I have come to choose Marriott as a first choice whenever I need a hotel room. This hotel is exactly what I expect when I choose Springhill. I would definitely choose this hotel again. We had two connecting rooms and enjoyed our stay.

Helpful?
1 Thank Lonnell D
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Austin Northwest/Arboretum

Address: 10936 Stonelake Blvd., Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range: $125 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Austin Northwest/Arboretum 2.5*
Number of rooms: 99
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin
Hotel Style:
#56 Family Hotel in Austin
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