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SpringHill Suites Austin Northwest/Arboretum

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#90 of 198 Hotels in Austin
Certificate of Excellence
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SpringHill Suites Austin Northwest\/Arboretum
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115 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Mesa, Arizona
Level Contributor
316 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Second stay here and I love this place! Service goes above and beyond. At the friendly check in I was assigned a room that met my request, however later on I realized there was a smell as if someone had been smoking in the room. I was tired and dealt with it but the next day I asked to change... More 

Helpful?
Thank friendlyinsomniac
Yukon, Oklahoma
Level Contributor
37 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My memory of our 3 night stay was the attentive and friendly professional service at the front desk. A potentially awkward start on the first night was when the water in the toilet was low and was having trouble draining.One call and an apology and 2 minutes later someone showed up with a plunger which took care of the problem... More 

Helpful?
Thank poetclyde
Austin, Texas
Level Contributor
344 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

An excellent place to stay in North Austin. Spotless, great housekeeping, friendly staff. Bed is quite comfortable. Good breakfast and the bill was correct. Sounds good to me and we have stayed here several times. The directions can be a bit confusing due to highway construction, but once you got it, no worries from then on.

Helpful?
Thank La E
Washington DC, District of Columbia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel twice in July and both times I got awesome service. The rooms are warm inviting and restful. The breakfast was good with fresh strawberries, eggs and a choice of ham and cheeses along with your usual sausage. One of the great things is that the hotel is across from a shopping mall that has everything... More 

Helpful?
Thank Yvonne G
Hudson Oaks, TX
Level Contributor
176 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is near two major Austin roads so is easy to navigate from in that sense. It is a little tricky to get to due to the one way service road. There were several restaurants and shopping near-by. The rooms were large and clean. This is a large facility with many rooms so of course the breakfast area was... More 

Helpful?
Thank LoneStarTrvlr
Texas
Level Contributor
159 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed June 11, 2016

The property was nice and felt fairly new. The room was large, spacious and very clean. There was a ceiling fan in the room which was nice. No outdoor pool but a decent indoor one. Breakfast was pretty standard-nothing special. The location is a short drive to the shops at the arboretum and the Domain.

Helpful?
Thank hellogoodbye_7
Dallas, TX
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 22, 2016

The hotel was extremely clean and well maintained. Staff was friendly and helpful. Breakfast was good and adequate to start off the day. The only problem I had was the location of the bed. We had a king suite and the a/c unit was a few inches from the left side of the bed where I slept. I am naturally... More 

Helpful?
Thank Shad0wstar
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 18, 2016

Made reservation a month in advance. Confirmation email received. Went to check in at 1:00 am 4/16 but no reservation found. Gave info to desk clerk and he said my credit card, email address was on a reservation that belonged to someone else so they had to CANCEL it??? What? We delved further to realize the reservation was never set... More 

Helpful?
1 Thank Dee A
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Greetings: We at Marriott and the SpringHill Suites again apologize for the reservation issue that occurred. More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 29, 2016

It is a good option for a family of 5, hotel in good conditions. Breakfast with limited options but Ok, the staff was courteous, although not Austin-friendly. Close to shopping and restaurants. Domain, Arboretum, etc..

Helpful?
Thank mmilan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 24, 2016 via mobile

Nice clean and in a safe location . It was kind of hard to find next to like a strip mall. Water pressure was bad but they were working on it. Very nice room just what you expect when you stay at SpringHill Suites. Great bed and bedding. Would stay again.

Helpful?
1 Thank DENAY V
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Austin Northwest/Arboretum

Address: 10936 Stonelake Blvd, Austin, TX 78759-5748
Location: United States > Texas > Austin > Northwest Austin
Price Range: $105 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Austin Northwest/Arboretum 2.5*
Number of rooms: 99
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin
Hotel Style:
#56 Family Hotel in Austin
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