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Hyatt Place Austin/Arboretum

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#73 of 198 Hotels in Austin
Certificate of Excellence
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Hyatt Place Austin\/Arboretum
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311 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Denver, Colorado
2 reviews
4 of 5 stars Reviewed yesterday NEW

stayed here with the family, very quiet, great free breakfast, all the kids were able to find something they liked. the kids also had fun in the pool, even though we had to go find someone to bring towels out because they ran out. i would stay here again.

Helpful?
Thank osimkbb78
Richland Hills
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff is excellent, rooms are spacious and very clean. I would recommend this hotel very highly. Close to a lot of things to do. Love the fact that the shuttle will take you to the Domain. Very nice exercise equipment also.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 617jacquelynr
Cardiff, United Kingdom
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for 8 nights as I was working close by. The location is great, the size of the rooms is great. Though from the moment I walked into the room I was hit by a smell that I can't even begin to describe. I also noticed that there were a lot of stains on the carpet and general... More 

Helpful?
Thank Dinglewongles
Robert M, General Manager at Hyatt Place Austin/Arboretum, responded to this review

I greatly appreciate the time you took to review our hotel; it is always extremely beneficial to us to hear back from our guests, whether they had a perfect stay or encountered problems as you have. Please know however that these issues will be addressed and thank you for bringing them to my attention. If I can be of any... More 

Houston, Texas
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the second Hyatt Place I had stayed at, the other in Hoover, AL, and the layout and amenities were very similar. Got a very fair price on a last minute 2 night stay the week after Labor Day. The room was very large and I enjoyed relaxing in the seating area to watch TV or work on my... More 

Helpful?
Thank Scott S
Robert M, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Hi Scott, Thank you for taking the time to give us a great review! We love to hear that you enjoyed your stay with us. Also, we are thrilled to know that you enjoyed our complimentary hot breakfast, we have made some changes to it and added more options for everyone to enjoy. Yes, the location of our hotel is... More 

Frisco, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

This was an excellent choice to stay for a few days. The environment was a family friendly atmosphere. The staff, house keeping and kitchen staff was very nice and polite. There was plenty of parking and easy access to the building either from the front or back. Check In was quick and easy with no long lines. I will book... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank rodrickr2016
Robert M, General Manager at Hyatt Place Austin/Arboretum, responded to this review

We greatly appreciate you taking the time to give us such a great review. Excellent customer service is what we strive for, and your kind words will be shared with my team. When you are back in town please give us a call, we'd love to have you back. Thank you and have a fantastic day! More 

Austin, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

They will double charge you and keep denying it! Not willing to help you with bags to your room! Computer in front desk kept freezing so they keep rebooting while you standing there! Food is limited! And they never server breakfast on time! Very rude cleaners and kitchen staff

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 839hassanm
Robert M, General Manager at Hyatt Place Austin/Arboretum, responded to this review

I apologize that your stay was anything less than satisfying. Feedback such as yours assists us in improving our service and property. Also, please know that these issues will be addressed. When you have a chance can you contact the hotel on the billing issue? We will look into this for you. Thank you for taking the time to give... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here about a year ago and rebooked based on that stay. This time was a bit disappointing. TV only had a few channels working. Let note but no one ever came to look at it. Did not leave coffee one day. Room temperature was hard to control. Didn't appear that housekeeping did more than make bed and change towels.... More 

Helpful?
Thank margiesm
Robert M, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Hello Margiesm, Thank you for taking the time to give us feedback. I do apologize that our hotel didn't meet your expectations. Please know that your comments will be addressed. Thank you again for your review and have a great day. More 

Moulton, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been to this Hyatt a hand full of times and will be returning on our next trip to Austin. Nice staff and great rooms. The beds are very comfortable and the rooms are large enough that you feel you can stretch out and enjoy your stay. Easy access to shopping, movie theaters ect...

Helpful?
Thank lavaca2
Robert M, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you so much for your great review! I will share it with my team! We love to hear that the location of our hotel worked out well for you and yes there is plenty to do in our area. We hope you will get a chance to stay with us again if you come back to Austin, We'd love... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located at the intersection of State Hwy Loop 1 and US Highway 183, and just ten miles northwest of downtown Austin, Hyatt Place Austin/Arboretum offers visitors access to some of the area’s greatest attractions including the Arboretum at Great Hills, the Domain, Gateway Shopping Center, University of Texas, and the Highland Lakes. We're also minutes from numerous corporate offices, such as IBM, Apple, Oracle, Dell, 3M, Charles Schwab, Microsoft, AT&T, eBay, and more. ... more   less 

Additional Information about Hyatt Place Austin/Arboretum

Address: 3612 Tudor Blvd, Austin, TX 78759-6564
Location: United States > Texas > Austin > Northwest Austin
Price Range: $147 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin/Arboretum 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Austin
Austin Hyatt
Hotel Style:
#46 Business Hotel in Austin
#47 Family Hotel in Austin
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