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Hyatt Place Austin/Arboretum

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Traveler (9)
Dining (24)
Video (1)

About

Location
Cleanliness
Service
Value
Newly remodeled, the Hyatt Place is located at the intersection of State Hwy Loop 1 and US Highway 183, and just ten miles northwest of downtown Austin. The Hyatt Place Austin/Arboretum offers visitors access to some of the area’s greatest attractions including the Arboretum at Great Hills, the Domain, Gateway Shopping Center, University of Texas, and the Highland Lakes. We're also minutes from numerous corporate offices, such as IBM, Apple, Oracle, Dell, 3M, Charles Schwab, Microsoft, AT&T, eBay, and more.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Airport transportation
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Hyatt Free Bfast
Hotel deals

Location

Full view
46Car recommended
Grade: 46 out of 100
24Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
147Reviews
59Photos
1Q+A
7Room tips
Traveler rating
  • 87
  • 34
  • 16
  • 6
  • 4
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Great hospitality, great service!!! I recommend this place to anyone coming in to stay in Austin and to those that want to get away, this is the place!!! Farrah was awesome!!! We need more of her and her beautiful smile!!
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Review collected in partnership with Hyatt Hotels
Response from bheintz, General Manager at Hyatt Place Austin/Arboretum
Responded 3 days ago
Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and will certainly pass along your kind comments for Farrah to review. It is always nice to see positive feedback regarding our team. I appreciate the recommendation and we look forward to your next staycation. Bryan Heintz General Manager
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Hotel's Favorite
Excellent location walking distance to many Arboretum area attractions and easy access to major highways to get to downtown. Very comfortable rooms with great layout and flow. Feels a lot roomier and larger than the actual square footage. Well laid out furnishings, making it
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Response from bheintz, General Manager at Hyatt Place Austin/Arboretum
Responded Dec 19, 2018
Thank you for taking time to review our hotel on Trip Advisor. I sincerely appreciate the kind comments regarding the comfortable rooms, hot breakfast and super friendly staff. Our location is ideal for being close to everything with just a short distance to downtown. Your business is very much appreciated and we look forward for your return to the Hyatt Place Austin Arboretum in the future. Bryan
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Very friendly staff and the breakfast buffet is wonderful! Try the green chili salsa. With a rental car, the entirety of Austin is accessible. It's a twenty minute drive to the downtown/6th Street area.
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Review collected in partnership with Hyatt Hotels
Response from bheintz, General Manager at Hyatt Place Austin/Arboretum
Responded 4 days ago
Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and appreciate the kind comments regarding the friendliness of the staff and the green chili salsa. Our team makes the green salsa in house and it makes everything better :). Our location is convenient to many restaurants and shopping in the Arboretum area and the Domain with just a short drive to downtown Austin. We look forward for your return to the Hyatt Place Austin Arboretum in the future. Bryan Heintz General Manager
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The beds were comforatable and the evening staff was very friendly. Couldn't get the AC right in the middle of the night... it was either too cold or too hot. The big issue was that the TV wasn't working. The front desk lady came up to help us turn it on (so sweet) but when
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Review collected in partnership with Hyatt Hotels
Response from bheintz, General Manager at Hyatt Place Austin/Arboretum
Responded 1 week ago
Thank you for taking time to review our hotel on Trip Advisor. I appreciate the kind comments regarding the friendly service from the evening staff. I sincerely apologize for the challenges with the AC unit as well with the TV in the room. We will be purchasing all new Televisions for the rooms soon and should have all brand new 49 inch TV's within the next few months. Thank you for your feedback on the breakfast, we will monitor and ensure we move forward with the overall upkeep of the breakfast area. We have been getting a lot of good comments regarding the variety of food with our new menu to include more healthy and gluten free options and as an alternative to paying for breakfast we offer complimentary breakfast to our World of Hyatt members complimentary and it does not cost anything to sign up for the World of Hyatt loyalty program. We hope you will consider us in the future. Bryan Heintz General Manager
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I stayed here for a business trip and the location was great, the service was wonderful, the breakfast was one of the best I've had. (Get the chocolate cupcake from the front desk. So good!). The room was comfortable and I just really enjoyed my stay here.
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Response from bheintz, General Manager at Hyatt Place Austin/Arboretum
Responded 1 week ago
Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and appreciate the kind comments regarding the staff service and the breakfast. I was also glad to see that you enjoyed the location of the hotel as we are just a short drive to downtown as well right in the middle of all kinds of shopping and restaurants including the arboretum and domain shopping areas. We look forward for your return to the Hyatt Place Austin Arboretum in the future. Bryan Heintz General Manager
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All photosTravelerDining Room & SuiteBusiness Center & Event Rooms
Close up of the stain on bed sheet
Bed sheet
Bottom of Plastic Tub showing undrained water and dirty surface (drain at top)
Photo provided by managementHyatt Place Austin/Arboretum
All rooms feature a pullout sofa bed and living area.
Photo provided by managementHyatt Place Austin/Arboretum
Bathroom
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123
When was the hotel renovated?
2017
0 votes
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"Stylish big rooms and very clean!"
"Great clean and roomy "
"As anywhere, stay high and try for the back [not overlooking parking] as there's a car repair shop across the street."
"Building A has main desk and breakfast. Building B has laundry"
"No guarantees, even if you call the hotel directly, they will likely not reserve the right room for you."
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12
PRICE RANGE
$122 - $321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place austin/arboretum hotel austinhyatt austinaustin hyatt
LOCATION
United StatesTexasAustinNorthwest Austin
NUMBER OF ROOMS
127
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