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La Quinta Inn Austin Capitol

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La Quinta Inn Austin Capitol
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440 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Holland, United States
3 of 5 stars Reviewed 2 days ago NEW

This hotel is outdated and could use upgrades to outside building and carpets. Beds were clean, wireless was great, bathrooms were clean - so it met my needs. It was close to the capitol building, and 5 blocks to the main drag along 6th Street, and a much longer walk to the 2nd Street dining and shopping area.

Review collected in partnership with La Quinta

Helpful?
Thank Diana M
Imperial, United States
1 review
3 of 5 stars Reviewed 1 week ago

There were certain disturbances in the early hours of the morning by people partying in several rooms around mine, running and screaming, which security took care of quickly. Nevertheless, in doing some adding in my charges, I found that I had been overcharged, not a lot, but still.

Review collected in partnership with La Quinta

Helpful?
Thank Socorro F
chicago, United States
1 review
2 of 5 stars Reviewed 1 week ago

This LaQuinta, is very old, musty,dirty capeting, especially the hallways. AC old, would not stay here again. Pop machines not working, key cards not working! usually La Quintas are very nice, this one needs to be knocked down and rebuilt! Keep Austin Weird! Perfect!

Review collected in partnership with La Quinta

Helpful?
Thank Roseann C
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for staying with us recently and letting us know how your stay was. This is not the experience we want each of our guests to experience and I take full responsibility for that. I want to apologize for the inconveniences you experiences with the hotel and I will address these immediately with the housekeeping and the maintenance... More 

Travelers are raving about these Austin hotels

victoria, United States
1 review
2 of 5 stars Reviewed 1 week ago

The booking agency and the hotel do not honor each other's word. They will tell you what you want to hear but not follow through.When we told the hotel that we wanted to cancel for second night they said it would not be a problem. Then when we checked out they charged us for two nights anyway.

Review collected in partnership with La Quinta

Helpful?
Thank Jack B
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, I want to thank you for recently staying with us and letting us know how your experience was. This is completely the opposite experience we want for our guests and I want to apologize for the inconvenience. I would like to request that you reach out to me so I may get some more information about what happened with... More 

Chicago, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

room condition and amenities really poor, flush did not work, room lamps did not work, cofee maker did not work, poor water supply, hotel not clean, staff not friendly, hotel amenities in very poor condition

Review collected in partnership with La Quinta

Helpful?
Thank Niket K
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for staying with us and letting us know how your experience was. This is not the experience I want any of my guests to have and I take responsibility for it. I will address the poor maintenance concerns such as the toilet not flushing, lamps not working, coffee maker not working, and staff not being friendly. I... More 

Austin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

La Quinta Austin - Capitol is a great location to stay. It happened to be Pride weekend and the hotel's street was the starting point for the parade which was extremely fun. However, the hotel has a damp and musty odor and my first room had mold crawling up behind the curtain on the wall. I complained to the front... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank Cindy H
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for the recent stay with us and letting us know how we did. We appreciate the feedback about your experience and I apologize for the minor inconveniences you were put through with have to move rooms due to cleanliness concerns. I will address these issues with my team immediately and rest assured will be taken care of.... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I used their online booking service but felt skeptical when all I was given was a confirmation num so I called right away and was told everything was set. When I got to the hotel I was told my reservation was canceled, but they couldn't tell me why and I had to ask if they had rooms available. I was... More 

Helpful?
Thank Brooke M
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello Brooke, Thank you for taking time to let us know how your stay was. This is not the experience we want from any of our guests and I take personal responsibility for it. I would like you to reach out to me so I may get some more information to better understand what happened with the reservation error and... More 

Hong Kong, Hong Kong
1 review
3 of 5 stars Reviewed 4 weeks ago

Three of us have recently stayed at a Double Beds Room at La Quinta Inn Austin Capitol/Downtown. The location of the hotel is good, within walkable distance to the Texas State Capitol, the Museum of Art, and the University of Texas at Austin campus. The hotel's location also provides easy access to MetroBus to downtown and nearby areas. Our overall... More 

Review collected in partnership with La Quinta

Helpful?
Thank Kwo Foo C
Austin, United States
1 review
1 of 5 stars Reviewed August 18, 2016

Hotel is outdated and disgusting. My room did not smell clean and the shower was stained on the bottom. During check-in, the front desk clerk was rude and impatient with another guest having key trouble, however, she was not rude to me. Overall the experience was not enjoyable and I will not be returning to this hotel.

Review collected in partnership with La Quinta

Helpful?
Thank Kaylan A
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, I want to thank you for your recent stay with us and letting us know how your experience was. This is not the expectation we want our guests to have and I take full responsibility for this. I will address the service issues of rudeness and also the cleanliness issues immediately. I don't want to lose your business over... More 

kansas ctiy
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 15, 2016

We selected this hotel since it was close to 6th Street and it was affordable. Here are my goods and bad: Goods: Cheap to stay Close to 6th street, the Capital, and Congress Avenue Breakfast Free Wi-fi Bad: Parking $20 per night Breakfast - only fresh item is waffles Some what poor quality Door didn't lock on bathroom If you... More 

Helpful?
Thank sashadog24
Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The La Quinta Inn Austin Capitol is located in the heart of downtown Austin near the Texas State Capitol Complex and the University of Texas Campus. With La Quinta as your home base, you have easy access to all popular area attractions: Sixth Street Dining and Entertainment...see more District, West End Shops and restaurants, a local brewery, the Convention Center, and Texas State History Museum. Tour the area in a "Duck," a six-wheel drive military power vehicle. View a massive population of bats at the "Bat Bridge." Ride the Austin Steam Train. Visit LBJ Wildflower Center, Austin Children's Museum, Alamo Drafthouse Cinema, LBJ Library, or cheer on your favorite University of Texas sports team. You can do it all from here! Start each day at the La Quinta Inn Austin Capitol with a Free Bright Side Breakfast arranged by our friendly staff. Enjoy free wireless high-speed Internet access in the lobby. We have a 24-hour fitness center to get you going and a refreshing swimming pool to cool you down. Capitol Metro busses stop across from our driveway. The hotel is easily accessible, just 3 blocks west of I-35, and within walking distance of all major area attractions. ... more   less 

Additional Information about La Quinta Inn Austin Capitol

Address: 300 E 11th St, Austin, TX 78701-2412
Location: United States > Texas > Austin
Price Range: $121 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin Capitol 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
La Quinta Inn Austin Capitol Hotel Austin
La Quinta Austin
Austin La Quinta
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