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La Quinta Inn Austin Capitol

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La Quinta Inn Austin Capitol
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470 Reviews from our TripAdvisor Community

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Showing 455: English reviews
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New York City, New York
Reviewed 3 days ago NEW

We needed a hotel near the capital!! We booked online. Hotel is two blocks from the capital building. The sheets on one of the beds was dirty, it had lots of hair on it!! The furniture was all scratched and beat up!!

Review collected in partnership with La Quinta
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Helpful?
Thank 667ramong
lq0907gm, Manager at La Quinta Inn Austin Capitol, responded to this review

Thank you for taking the time to provide feedback about your recent stay with us. I would like to apologize for the cleanliness of your sheets. Here at La Quinta we hold ourselves to the highest standard and in this instance we have fallen short of this standard. I will be meeting with our housekeeping team to ensure this does...

Spring, Texas
Reviewed 5 days ago NEWvia mobile

The hotel needs to be updated! Plus the PARKING is insane! Utter chaos...after my boys and I attended a family wedding, we came to the hotel to change clothes. There were like 10 cars in line, some parked on the street waiting to be parked...BECAUSE ALL PARKING IS DONE BY VALET only!! You can not just park, go in change...

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Helpful?
Thank MeshLife3
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for staying with us recently and letting us know how your experience was. I do want to apologize you had an unpleasant experience with our valet team due to a busy check in day. Although we are only valet parking, I will work with them on this to ensure that we are getting our guests checked in...

The Colony, United States
Reviewed 1 week ago

Close to Capitol Close to 6th Street Close to all eateries The location is amazing and I will definitely be staying here again. I was pleased with service and our pets for free. I just wish the room were a little more upgraded but i have no complaints. I was pleased overall

Review collected in partnership with La Quinta
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Helpful?
Thank nateishas
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello Nateisha, Thank you for staying with us recently and giving us a wonderful review. I am happy to hear that the hotel was what you expected and more. Being close to downtown and pet friendly are compliments we always love to hear, especially, when our guest suggest to other people that this is the place to be. I will...

Reviewed 1 week ago

The hotel was ok. Did not know it was valet parking only for an extra $25. The room was decent but did have soft spots on the walls around the a/c unit. The breakfast was average. I probably would not stay at this hotel again, but it was just convenient for my business at the Capital.

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Helpful?
Thank Keith S
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello Keith, Thank you for the review and I appreciate the feedback. I do want to apologize for the average stay you had and will address this with my team. I will also address the soft spots in the room you were in with my maintenance team to find out a little bit more about what was wrong. The parking...

El Paso TX, United States
Reviewed 1 week ago

This hotel is great for it's location in downtown Austin. But rooms needs some upgrades. Overall it is a good hotel for business travel and staying near downtown to enjoy the nightlife, and capital building.

Review collected in partnership with La Quinta
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Helpful?
Thank S4886WYmariod
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for recently staying with us and letting us know how your experience was. I am happy to hear we met your expectations on the location and the cleanliness of the room. Although we are an older hotel, we are well maintained and I will share this review with my team. Thank you again for the review and...

Reviewed 2 weeks ago

SO MUCH chemicals in the room. Had to stay here for 4 nights on business. This hotel is making me sick. I requested NO CHEMICALS and my room is still saturated with "air freshener" and "disinfectant" DO NOT STAY HERE.. it is a very toxic and uncaring environment.

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Helpful?
Thank Victor R
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello Victor, Thank you for staying with us and letting us know how your stay was. I do want to apologize for the poor experience you had and this is unacceptable. I do know we use chemicals to clean our rooms as it is a industry standard to prepare and clean a room for the next guest, however, I am...

Houston, Texas
Reviewed 3 weeks ago

If La Quinta is smart they should get their name off this hotel ASAP. First room power plugs did not work, TV did not work, no hot water, and phone did not work. You are really taking your life in your hands because if there is a fire you may never know. Someone should report them to the Austin Fire...

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Helpful?
Thank GBBoatCruiser
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for taking time out of your busy schedule to let us know how your experience was and for staying with us. First and foremost, I want to apologize for the completely unpleasant and poor experience you had with the maintenance and cleanliness concerns you had as it is unacceptable. Safety and security is our #1 priority and...

Houston
Reviewed 3 weeks ago via mobile

The room was average or less than average. The bed was too firm and the pillows were flat. The temperature in the room would not stay consistent. When the a/c was on it was freezing and when it was off it was warm. I spent the night throwing the covers off only to put them back on. The property was...

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Helpful?
Thank BoscoHouston
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for the review and letting us know how your stay was. I would like to first apologize for the inconveniences you encountered during you stay and I would like to request if you can reach out to me so I may get a better understanding a little bit about what happened so I may address these concerns...

Texas
Reviewed 3 weeks ago

I have stayed here twice, once in November. Both times I have been pleased. The hotel is by no means high end and is a tad bit run down, but the location is excellent for the price. Additionally, the front desk staff and the valet staff were professional and courteous. If you need a place to sleep while attending a...

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Helpful?
Thank JM05131013
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for recently staying with us and also back in November. I am pleased to hear that we were able to make your stay not only once, but twice, enjoyable and to share this review with us; Thank you for taking time out of your busy schedule to do so. We strive hard each day to deliver great...

Houston, United States
Reviewed 4 weeks ago

The hotel is in downtown, 1 minute walking from the capitol. The rooms are clean, the staff is nice. but the hotel appearance both inside and outside is extremely outdated. Parking is at an extra charge almost 20% of the original room price.

Review collected in partnership with La Quinta
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Helpful?
Thank raoufan
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for the review and for recently staying with us as well. I am happy to hear that the room was clean and that the service was nice as well, however, I do want to apologize for the inconveniences that you encountered with the age of the hotel and parking charge. Although we are an older hotel, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The La Quinta Inn Austin Capitol is located in the heart of downtown Austin near the Texas State Capitol Complex and the University of Texas Campus. With La Quinta as your home base, you have easy access to all popular area attractions: Sixth Street Dining and Entertainment...see more District, West End Shops and restaurants, a local brewery, the Convention Center, and Texas State History Museum. Tour the area in a "Duck," a six-wheel drive military power vehicle. View a massive population of bats at the "Bat Bridge." Ride the Austin Steam Train. Visit LBJ Wildflower Center, Austin Children's Museum, Alamo Drafthouse Cinema, LBJ Library, or cheer on your favorite University of Texas sports team. You can do it all from here! Start each day at the La Quinta Inn Austin Capitol with a Free Bright Side Breakfast arranged by our friendly staff. Enjoy free wireless high-speed Internet access in the lobby. We have a 24-hour fitness center to get you going and a refreshing swimming pool to cool you down. Capitol Metro busses stop across from our driveway. The hotel is easily accessible, just 3 blocks west of I-35, and within walking distance of all major area attractions. ... more   less 

Additional Information about La Quinta Inn Austin Capitol

Address: 300 E 11th St, Austin, TX 78701-2412
Location: United States > Texas > Austin
Price Range: $133 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin Capitol 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
La Quinta Inn Austin Capitol Hotel Austin
La Quinta Austin
Austin La Quinta
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn Austin Capitol staff and other travelers.
2 questions
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Questions? Get answers from La Quinta Inn Austin Capitol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Walking distance to the capital.”
 of 5 bubbles W3877MQkeiths, 1 week ago | Read review
“find somewhere else to stay”
 of 5 bubbles A7332VTvictorr, 2 weeks ago | Read review
“Do not even go in the door”
 of 5 bubbles GBBoatCruiser, 3 weeks ago | Read review
“the exterior rooms probably have the better views”
 of 5 bubbles MitchJ374, Dec 29, 2016 | Read review
“Do not stay here!”
 of 5 bubbles Rachi21, Mar 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question