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La Quinta Inn Austin Capitol

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La Quinta Inn Austin Capitol
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432 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Austin, United States
3 of 5 stars Reviewed yesterday NEW

La Quinta Austin - Capitol is a great location to stay. It happened to be Pride weekend and the hotel's street was the starting point for the parade which was extremely fun. However, the hotel has a damp and musty odor and my first room had mold crawling up behind the curtain on the wall. I complained to the front... More 

Review collected in partnership with La Quinta

Helpful?
Thank Cindy H
Austin, United States
1 review
1 of 5 stars Reviewed 1 week ago

Hotel is outdated and disgusting. My room did not smell clean and the shower was stained on the bottom. During check-in, the front desk clerk was rude and impatient with another guest having key trouble, however, she was not rude to me. Overall the experience was not enjoyable and I will not be returning to this hotel.

Review collected in partnership with La Quinta

Helpful?
Thank Kaylan A
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, I want to thank you for your recent stay with us and letting us know how your experience was. This is not the expectation we want our guests to have and I take full responsibility for this. I will address the service issues of rudeness and also the cleanliness issues immediately. I don't want to lose your business over... More 

Travelers are raving about these Austin hotels

kansas ctiy
Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We selected this hotel since it was close to 6th Street and it was affordable. Here are my goods and bad: Goods: Cheap to stay Close to 6th street, the Capital, and Congress Avenue Breakfast Free Wi-fi Bad: Parking $20 per night Breakfast - only fresh item is waffles Some what poor quality Door didn't lock on bathroom If you... More 

Helpful?
Thank sashadog24
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

An amazing location close to 6th Street. Great for young people that wanna have fun!! The staff is incredible and lovely were willing to help us with anything we have asked for. I have been there more then once with different friends and will come back if ever be in Austin again

Helpful?
Thank Lilac T
Bellevue, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I just returned from a week in Austin. I had never stayed at a LaQuinta property. I hope this experience was the exception. My first impression was that the front desk staff seemed friendly. They also gave me a quick follow up call to check on me which I thought was nice. That was the best part of the experience.... More 

Helpful?
1 Thank Vivian P
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. Our staff works hard every day to provide clean, well-maintained rooms and friendly, helpful service. This is definitely not the experience we want you to have when staying with us! Your feedback is key in helping us to... More 

Austin, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

It is close to downtown, but don't stay here. Commode didn't flush, WiFi was sketchy, floors were dirty, hair in the tub, bedding was old, odor was of mildew and mold. They ended up taking some money off the rate, but I couldn't get out of there fast enough. It is a great hotel if your a college student that... More 

Review collected in partnership with La Quinta

Helpful?
Thank Forrest W
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello Forrest, I want to thank you for your recent stay with us and I appreciate your feedback. I want to apologize for the inconveniences you encountered and I wanted to let you know that I take full responsibility for the cleanliness issues, wifi concerns, and maintenance issues as well. I will address these with my team immediately and let... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Nothing but great things, although the location up on the hill was a little setback, but that was on me, with my disability. I made up for it taking the bus instead of walking. Everything was great about the hotel. The service, the amenities. Everything worked, which is not always the case with most hotels. HVAC, lighting, plumbing. This is... More 

Review collected in partnership with La Quinta

Helpful?
Thank clawlafever
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Greetings, Thank you for staying with us and letting us know about your stay as well. It is not very often we get detailed complimentary feedback from guests about their stay, but when we do it is a joy for the team to read and hear. We strive very hard to make sure our guest's expectations are exceeded. I will... More 

sugar land, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

first room the deadbolt didn't lock. they moved us. the second room the toilet didn't flush properly. the front desk lady came and fixed it. the next day it overflowed. I had to call the front desk several times before someone came to fix it. then he didn't clean it up right. then we missed breakfast. not enough space to... More 

Review collected in partnership with La Quinta

Helpful?
Thank Sonja G
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello, Thank you for letting us know how your stay was. I do want to apologize for the inconveniences you encountered with the breakfast, door not secure enough, toilet not working, and the thin hallways as well. I will address these concerns and I take full responsibility for what happened. I don't want to lose your business over this and... More 

London, United Kingdom
Level Contributor
188 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed July 4, 2016 via mobile

Room was awful at 1st... curly hair everywhere in the bathroom Thankfully they changed us but it was pretty disgusting. Also that night we were woken up by loud arguing 1st at 1an then at 4am My wife and I always stay at la quinta when travelling around the us as they're cheap and dependable. This one wasn't either (not... More 

Helpful?
Thank jamesrose
lq0907gm, General Manager at La Quinta Inn Austin Capitol, responded to this review

Hello James, Thank you for your feedback and for staying with us. I do want to apologize for the inconveniences you encountered about the unpleasant stay you had. I will address these concerns, but if you are able to reach out to me at lq0907gm@lqreviews.com so I may have a little bit more information about what room you were in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The La Quinta Inn Austin Capitol is located in the heart of downtown Austin near the Texas State Capitol Complex and the University of Texas Campus. With La Quinta as your home base, you have easy access to all popular area attractions: Sixth Street Dining and Entertainment...see more District, West End Shops and restaurants, a local brewery, the Convention Center, and Texas State History Museum. Tour the area in a "Duck," a six-wheel drive military power vehicle. View a massive population of bats at the "Bat Bridge." Ride the Austin Steam Train. Visit LBJ Wildflower Center, Austin Children's Museum, Alamo Drafthouse Cinema, LBJ Library, or cheer on your favorite University of Texas sports team. You can do it all from here! Start each day at the La Quinta Inn Austin Capitol with a Free Bright Side Breakfast arranged by our friendly staff. Enjoy free wireless high-speed Internet access in the lobby. We have a 24-hour fitness center to get you going and a refreshing swimming pool to cool you down. Capitol Metro busses stop across from our driveway. The hotel is easily accessible, just 3 blocks west of I-35, and within walking distance of all major area attractions. ... more   less 

Additional Information about La Quinta Inn Austin Capitol

Address: 300 E 11th St, Austin, TX 78701-2412
Location: United States > Texas > Austin
Price Range: $111 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin Capitol 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
La Quinta Inn Austin Capitol Hotel Austin
La Quinta Austin
Austin La Quinta
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