We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Austin Northwest/Arboretum

#85 of 195 Hotels in Austin
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
3713 Tudor Boulevard, Austin, TX 78759
Special Offer
Member Rates
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Austin Northwest\/Arboretum
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

140 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Residence Inn Austin Northwest/Arboretum
See the most recent reviews
Showing 136: English reviews
Houston, Texas
2 reviews
5 of 5 stars Reviewed July 1, 2013

This hotel was perfect for my wife and I. The rooms were very clean and the staff was extremely friendly. The hotel is pet friendly as well which was perfect for us as our little dauchsunds are our children. They even had dog treats for them when we checked in. We will definitely choose the Residence Inn Arboretum on our... More 

Helpful?
Thank marco g
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear Marco G, We are so glad to hear that you enjoyed your stay with us. One of the benefits of the Residence Inn by Marriott is that we are pet friendly and we love to see our guests taking advantage of our amenities such as the free dog treats :). We hope to see you again soon. Sincerely, David... More 

CT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

Relocating a family member to this area I thought would be a difficult task, instead it turned out to a pleasure. This Residence Inn assisted me in handling packages, and giving me directions with other moving tasks, like car transport drop off point which was a crucial issue. Additionally,the welcoming greeting each morning at breakfast by the kitchen staff, the... More 

Helpful?
Thank JAD001
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear JAD001, Thank you so much for the review! We appreciate you and look forward to seeing you again next time you’re in Austin to visit your family member! Best Regards, David Bohac General Manager More 

Nashua, New Hampshire
Level Contributor
515 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
3 of 5 stars Reviewed June 27, 2013 via mobile

And what is that smell on the third floor? Very odd and musty and perhaps cooking odors but not that pleasant. My room, 315, was quiet until the last night when a family with screaming kids moved in. I can hear them as I write this and hope they settle down. Other than that this has been a quiet stay.... More 

Helpful?
Thank Ron L
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear Ron L, Thank you for the review sir! We are very sorry to hear that we fell below Marriott standards during your time with us and I would love a chance to make this right. We value all of our guest’s feedback as it gives us the opportunity to improve our product and our services! Please feel free to... More 

Pepperell. MA
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed June 21, 2013

Stayed there on business for 3 days in June 2013. Check-in was painless and I was welcomed as an elite Marriot Rewards member and thanked for my loyalty. I had room 229, which was convenient as I am a smoker so it wasn't too far from the doors. Suite smelled a little of soap, but was otherwise clean and well-kept.... More 

Helpful?
Thank WinterVacationer
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear WinterVacationer, We can’t thank you enough for the great review! We really appreciate your time and your kind words regarding the staff! We strive to ensure that every guest leaves 100% satisfied and if a problem exists during your stay, our staff is skilled and well trained to resolve the problem and do everything we can to fix it... More 

Austin, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 9, 2013

I stayed Thursday through Saturday for my bachelorette party. We reserved a two bedroom suite. Very good deal for the money. We had two rooms with queen beds and a queen fold out couch. The kitchen was stocked with all the items you'd need to cook. However, the breakfast and happy hour was great. The fireplace gave an extra touch... More 

Helpful?
Thank Beth L
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear Beth L, Wow what a great review! We really appreciate you taking time out of your day to tell us about your experience! We can’t wait to welcome you back next time! Thanks again and have a great rest of your week!! Sincerely, David Bohac General Manager More 

New Canaan, Connecticut
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed May 31, 2013

Having stayed here previously & been assured that it was the target for a major renovation, we discovered that nothing had gotten better...only worse. Desk chair with the vinyl covering torn off the seat. A desk lamp with broken shade. A bedside table lamp that was visibly bent out of shape. Front desk staff were made aware. No offer for... More 

Helpful?
Thank Abernathy15
GMRIAustinArboretum, Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to give us your honest feedback regarding your recent stay at the Residence Inn by Marriott Austin Northwest. We truly value your thoughts and review them as a team as without your feedback we cannot continue to improve and exceed your expectations next time. Rest assured this is not the memorable stay the Residence... More 

Milwaukee
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2013

We were in town for a family wedding, with about 30 other family members. The staff was very accommodating to us for all of our needs, very friendly, and helpful. The rooms met our needs and were clean. Would recommend this hotel.

Helpful?
Thank RudyMilwaukee
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear RudyMilwaukee, We are so glad to hear that you enjoyed your experience with us and can’t thank you enough for writing a review about it! We are certainly a family oriented hotel and we really enjoyed hosting you and your wedding group! Thank you for your recommendation to other guests and if you find yourself returning back to Austin... More 

California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2013

My family and I decided to visit Austin over the Memorial day weekend. Given that we were a total of 7 (including an infant), we decided to book the Residence Inn since they off the 2 bedroom suites. We arrived and checked in. When I first walked in to the room, I walked in to a smelly humid room. I... More 

Helpful?
Thank NitashaW
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear NitashaW, The purpose of this follow up is simple yet very important. Upon reading your tripadvisor.com review, it is very clear that we fell below the standards that we like to provide each and every guest! We are very sorry to hear that we did not exceed your expectations during your stay and I would love a chance to... More 

usa
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 28, 2013

I read nice reviews about this property and decided to stay there for a long weekend with my family. I was dissapointed with their housekeeping service - we found trash on the floor in both bedrooms from prior occupants that was never cleaned during our 3 night stay there! The cleaning service would make up our beds and wash dishes,... More 

Helpful?
Thank UsaMr11
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear UsaMr11, Thank you for the review! We are very sorry to hear that we didn’t exceed your expectations during your stay with us and I would love a chance to speak with you in an effort to make this right! I will tell you that we used your experience as a training piece for our housekeeping staff as this... More 

Austin, Texas
Level Contributor
140 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 stars Reviewed May 22, 2013

We loved this hotel and the staff is soooo friendly. Here is our review based on our stay: - breakfast was great if you want to fill up and then eat a lighter lunch which worked great for our schedule - you can swim at the indoor pool at the courtyard next door! - rooms are nice and clean -... More 

Helpful?
Thank Selah-in-Texas
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Dear Selah-in-Texas, We can’t thank you enough for such a great review and for taking the time to share your experience with other travelers looking to stay with us! We strive to ensure that every staff member that our guests come in contact with is well trained and of course, super super friendly! Thanks again for stopping by and should... More 

Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (22)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (2)
Viewed
0:48
Videos (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Bathroom (1)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Austin hotels
Northwest Austin
Courtyard Austin Northwest/Arboretum
Northwest Austin
TownePlace Suites Austin Northwest
Northwest Austin
Staybridge Suites Austin Arboretum
Show Prices
Show Prices
Show Prices
Northwest Austin
HYATT house Austin / Arboretum
Northwest Austin
Embassy Suites by Hilton Austin Arboretum
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Residence Inn Austin Northwest/Arboretum features an ideal location just off the Mopac Expressway and apartment-style suites that are 50% larger than standard hotel rooms. This great location offers guests easy access to Austin's top destinations including 6th Street, Lake Travis, and the Domain. The pet-friendly suites are highlighted by separate living area and sleeping areas, a fully-equipped kitchen, and modern amenities including HD TVs and free WiFI. Start your day off in the brand new lobby with a free breakfast buffet offering a selection of healthy yogurts, scrambled eggs, and freshly made Belgian waffles, and unwind in the evenings with complimentary drinks and appetizers at the weekday social hour. Get in a workout in the 24-hour fitness center, maintain your active lifestyle with a game of basketball or tennis on the outdoor SportCourt, and soak in the sun in the afternoons with a relaxing swim in the outdoor pool. With a prime location and thoughtful amenities, the Residence Austin Northwest/Arboretum is among the best Arboretum hotels. ... more   less 

Additional Information about Residence Inn Austin Northwest/Arboretum

Address: 3713 Tudor Boulevard, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range: $158 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin Northwest/Arboretum 3*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Odigeo and Hotwire so you can book your Residence Inn Austin Northwest/Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Austin Northwest / Arboretum Hotel Austin
Austin Residence Inn
Hotel Style:
#50 Business Hotel in Austin
#52 Family Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay