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Residence Inn Austin South

#61 of 193 Hotels in Austin
Certificate of Excellence
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4537 South IH-35, Austin, TX 78744
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1 room 1 adult
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Residence Inn Austin South
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157 Reviews from our TripAdvisor Community

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Anchorage
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff here is amazing. They are so hospitable. Very helpful and they work hard to create a warm and comfortable environment. Both the general manager Kim, and the operations manager Linda, are friendly and engaging with the clientele.

Helpful?
Thank Larry H
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 2, 2016

This hotel was adequate and met my needs just fine. It's about a 10 min. drive to/from the airport when there isn't much traffic. It's right off IH-35 and w/in driving distance to restaurants, walmart, target, post offices, gas stations. I highly recommend getting a vehicle if you stay here. The Marriott right up the way offers a convenient, free... More 

Helpful?
Thank jerz609
Amy S, General Manager at Residence Inn Austin South, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Austin South with us. I would like to take this time to apologize for the noise disturbance caused by other guests nearby. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. We are pleased to... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

Was there for 2 weeks for work travel. The front staff was great. They provided me with reccomendations for local areas, notified me of the bus schedule which takes you to and from downtown. Despite a little bug issue during the first week, the rooms were nice and clean. Housekeeping did a great job as always. The food was axtually... More 

Helpful?
Thank Christopher S
Lexington, Kentucky
Level Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 12, 2015

This was a very nice Residence Inn. My room was clean and the staff was super courteous and helpful. Conveniently located about 10 minutes from the airport and easy on easy off Ben White BLVD. The only issue that I had was there were not many dining options that were close or easy to get to unless you wanted Chick... More 

Helpful?
Thank Bob W
Amy S, General Manager at Residence Inn Austin South, responded to this review

Bob W, Thank you for taking the time to review our property and give us a 4 out of 5 star review! We truly value feedback from our guests as it is the only way to continuously improve our guest experience. We are delighted to hear that we exceeded your expectations, as that is our overall goal with every guest.... More 

Dublin, Georgia
Level Contributor
255 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed October 9, 2015

A very good hotel. Very friendly and professional staff. Helpful and accommodating. The breakfasts are very good and well stocked. The evening dinners are light, but more than adequate. The rooms are very clean, new, large and well appointed. The housekeeping staff here does a very good job. Although the billing staff accidently screwed up my charges, they apologized and... More 

Helpful?
Thank CobaltConnection
Amy S, General Manager at Residence Inn Austin South, responded to this review

Cobalt Connection, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin South, we truly appreciate your feedback. We are extremely sorry for the inconveniences you experienced with the billing but glad we were able to fix it for you. We are happy to hear that you enjoyed our breakfast, dinners, and... More 

Greenville, South Carolina
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 8, 2015

After driving from Dallas to Austin in hellish 35 traffic, we arrived to find that our one bedroom room was not available and we had been given a studio room. There was a mix-up somehow, and I was pretty upset. We needed to one bedroom room so my 2 year old could sleep comfortably. In my Marriott rewards profile, I... More 

Helpful?
1 Thank lucyaf
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, First off, I want to apologize for not having your room type available at check-in but I am pleased to hear our operations supervisor was able to help get you a room where your specific requests were met. I am also glad you enjoyed our hot breakfast buffet and welcome gift at check-in. We look forward to seeing you... More 

Austin, Texas
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 10, 2015

I could tell you about all the creature comforts in the rooms that add a home-like quality to a hotel stay but I'll cut right to the thing that made all the difference in a recent visit to keep me coming back for more. The Breakfast buffet is beyond compare to anything the other hotels are doing. One would have... More 

Helpful?
Thank Mitch J
Amy S, General Manager at Residence Inn Austin South, responded to this review

Mitch- Thank you so much for your kind words about your overall stay and especially our breakfast. I shared your feedback with the team and they were so thrilled to hear what a wonderful time you had at our hotel, especially at breakfast. We look forward to seeing you again should your travels bring you back to this great city! More 

Indianapolis, Indiana
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed August 8, 2015

I tend to trust the Marriott name when we travel. This trip wont't change that but I would suggest that the management do some fixing up at this place to protect that name. Our suite was clean, which is criteria number one, especially for my wife. This is a standard two bedroom, separate living area, small kitchen room and all... More 

Helpful?
Thank LivingLifeBarefoot
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings- Thank you for taking time to review our hotel during your most recent visit to Austin. I am glad you and your family enjoyed our spacious two bedroom suite but will make sure our maintenance team looks into the items you mentioned. We do preventative maintenance in all of our guest rooms to ensure everything is in working order.... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 3, 2015 via mobile

My wife and I stayed here to our enjoyment. The room was nice and clean and the breakfast was wonderful. It is located pretty close to sights and downtown Austin. They allow pets and the staff are very friendly. The next time we are coming through we will make sure to stay here again.

Helpful?
Thank Mel A
Amy S, General Manager at Residence Inn Austin South, responded to this review

Mel, I am thrilled to hear that your stay was enjoyable from the room being clean, breakfast buffet and located close to downtown. We look forward to seeing you again next time you are in Austin! More 

Wimberley, Texas
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 2, 2015

Very Clean studio room. Quiet. Comfortable king bed with four pillows, rainwater shower-head, Paul Mitchell shampoo. Large office desk; fully stocked kitchen. Free breakfast with a nice variety of items. Waffle-maker and toaster but no microwave to heat the muffins. Unfortunately the hot breakfast was not cooked well. The scrambled eggs were overcooked; the hash brown almost burnt on one... More 

Helpful?
Thank SAHohmann
Amy S, General Manager at Residence Inn Austin South, responded to this review

SAHohmann, I appreciate you reviewing our hotel during your most recent visit to Austin. Our mission is to be the cleanest and friendliest hotel and I am glad we accomplished this for you. I am sorry our breakfast fell short of your expectations but assure you this is an isolated issue that has been corrected. More 

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