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Quality Inn at Arlington Highlands

Traveler (38)
Room & Suite (25)
Videos (1)

About

#28 of 65 hotels in Arlington
Location
Cleanliness
Service
Value
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home!
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Property amenities
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Pool
Room service
Breakfast Available
Business Center with Internet Access
Concierge
Golf course
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
62Somewhat walkable
Grade: 62 out of 100
71Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
203Reviews
0Q+A
42Room tips
Traveler rating
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  • 37
  • 18
  • 27
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Popular mentions
OK, budget hotel: no hooks in bathroom, daylight around door when closed. But WiFi didn’t work in room (worked in lobby). Front desk, rather huffy and irritated at even being asked, made It clear I couldn’t expect her to do anything, gave a “help” number to call (no help), and said, now that I connected in the lobby, go back to room, restart, and it would work—which it didn’t.
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Hotel's Favorite
The staff is very friendly and helpful. The room was clean, but not fancy, they are in the process of upgrading things, so I would it expect it to be nicer in the future. They had a decent selection for breakfast. Would stay here again if in the area.
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Response from QIGM2017, General Manager at Quality Inn at Arlington Highlands
Responded May 30, 2019
Thank you for your positive review and comments. You are absolutely correct in noting that we are in the process of updating the hotel. Many changes, like new carpeting, room furniture, tiles, breakfast furniture, the pool, and much more has already been completed. However, many other changes are still coming up. We appreciate your understanding and patience while these updates take place and look forward to seeing you again soon!
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This is a one star hotel. It looks sketchy and scary on the outside. The room smelled strange, and the only chair in the room was old and had visible stains all over it- quite disgusting. Don't stay here. You'll regret it.
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Review collected in partnership with Choice Hotels
Response from QIGM2017, General Manager at Quality Inn at Arlington Highlands
Responded 3 days ago
We apologize for any inconvenience you experienced. Our hotel is located in the Arlington Highlands shopping and dining center and is routinely patrolled by the Arlington Police Department. Customer safety and security is our highest priority. For future reference, please contact our front desk staff for any issues so that we may resolve them immediately. From check-in to check-out, our staff is always there smiling and ready to assist. While we may not be 100% perfect, we will do our best to assist you to ensure your stay is a great one. We wish you the best of luck in your future travels and hope you will reconsider staying with us again in the future!
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Hotel was ok. Needs some updating in rooms. Beds too firm. Breakfast could have more variety. I was there 5 days and they had the same thing almost every day. Hotel right next to highway intersection and some days was very hard to access highway. I would have to go all the way around the block to get in a lane I needed. Employees very nice and helpful. They tried their best to accommodate my needs.
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Review collected in partnership with Choice Hotels
Response from QIGM2017, General Manager at Quality Inn at Arlington Highlands
Responded 3 weeks ago
Thank you for your feedback and business! We will address the breakfast variety issue with our staff to see if we can accommodate different items each day. As it stands, we offer a complete and complimentary hot breakfast buffet with eggs, sausage, hash browns, biscuits n gravy, Texas shaped waffles, cereals, yogurt, granola, fresh fruit, and much, much more. For the traffic, we never recommend trying to cross multiple lanes anywhere. The hotel does have two entrances at the front, however there is also a rear entrance that allows you access to the same roads without the hassle of all that traffic. As always, our front desk is staffed 24 hours per day to help you with any of your needs. Simply contact a member of our staff and we will do our best to help you with anything.
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There was hair in my bathroom. The towels was damp. The bathroom floor was dirty. They had guest outside smoking marijuana. The attendants were not so nice. Only good thing about the property is the location it is near a lot of food and shopping
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Review collected in partnership with Choice Hotels
Response from QIGM2017, General Manager at Quality Inn at Arlington Highlands
Responded May 24, 2019
We apologize for the inconvenience and thank you for your business. We have discussed your findings with our staff to ensure the proper actions are taken to resolve such matters in the future. For future reference, please be sure to alert our staff of any issues so that we may resolve them for you immediately. Again, we apologize and hope you will give us another chance as this is not indicative of our normal operations.
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PRICE RANGE
$65 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn at arlington highlands hotel arlington, quality inn arlington highlands, arlington quality inn
FORMERLY KNOWN AS
Comfort Inn Arlington
LOCATION
United StatesTexasArlington
NUMBER OF ROOMS
140
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