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Quality Inn at Arlington Highlands

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121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
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117 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Homewood, Illinois
2 reviews
2 of 5 stars Reviewed June 16, 2016

The location is great, tons of of restaurants, shops, but the hotel is very outdated. We were in town for a funeral. We stayed 5 nights and our room was cleaned only once. The grounds itself is not maintained. The landscaping is not well kept as a matter fact, grass looks a mess. Cigarette butts everywhere, not swept. My husband... More 

Helpful?
Thank rpattonlowe
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Rpattonlowe We are so sorry to hear that your stay with us was less than pleasant. We have taken all your concerns very seriously and rectified all the issues that you noticed. We are very centrally located to everything and are so busy that sometimes we have to push our remodeling projects to wayside until the busy summer season... More 

Tulsa, Oklahoma, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 15, 2016

The location is close to our family and is an easy to commute to our family's home. Reasonable rate. There were not enough towels in room. No place to put suitcase except floor.The breakfast leaves a lot to be desired! Lots of room for improvement re: the breakfast.

Helpful?
Thank Kathy L
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Kathy L We are pleased to her that you were able to spend time with you family without hours of commuting in traffic. We are working towards a resolving the egg issue that you mentioned. It is so hard because some people love them and some dont. We are looking into have two different egg options so that we... More 

Missouri
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2016

Thsi hotel is right on I-20 at Maxwell, you can see it but it's a liittle complicated to get to. The frontage road is one way so you have to go around and weave your way around a bit to get to the lobby. Accommodation was good, rooms clean and good service. Full breakfast included...OK but not great, eggs were... More 

Helpful?
Thank srmopiper
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Srmopiper We are so sorry to hear that got lost trying to find us. We will make sure that we have better directions at the front office for anyone trying to find their way to us when they call. We are happy to hear that your room was clean and comfortable and you had some time to enjoy the... More 

Ennis, Texas
2 reviews
5 of 5 stars Reviewed May 15, 2016

Love the location, it was very convenient for restaurants and the Scottish festival. The rooms were very clean. The friendly staff I have ever seen, I felt very welcomed. The breakfast buffet in the morning was nice too.

Helpful?
Thank demmitchell52
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Demmitchell52 We love when the Scottish festival comes to Arlington!. As the host hotel for this festival, we want to thank you for your feedback and are glad to hear that your stay with us was excellent. We are here as always to help all the guests that attend the festival each year. Some of you have become like... More 

Charlotte NC
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 20, 2016

I booked this hotel as I was travelling with my dog. I had a comfortable room with a descent breakfast. The outdoor pool had a nasty film on the water. Room was quiet and had a microwave and refrigerator.

Helpful?
1 Thank mvann4
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear mvann4 We love pets! Here at the Quality Inn Arlington Highland, we believe pets are like children and should be treated with the same kindness and respect that we treat all our guests. We hope that we took good care of you and your four legged companion while you were staying with us. We hope that you will recommend... More 

Buffalo,NY
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed April 9, 2016

When you stay at a Quality Inn off a highway in Texas at this kind of room rate you pretty much get what you pay for. My expectations were low and as such I didn't feel disappointed or "ripped off" if you're expecting great service, "Disney esque" customer service from the Desk staff and state of the art room amenities... More 

Helpful?
1 Thank martyfarty69
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear MartyFarty69 We are glad to hear that you had a pleasant experience. Despite not being a 5 star hotel, our staff tries to be as professional and courteous as they can be to every guest. We offer great value for price paid as you mentioned in your feedback We offer all our guests a clean comfortable room with a... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 6, 2016 via mobile

I personally liked this hotel. Yeah it's dated but it's a decent price. Breakfast is incredible and its bang in the middle of the business park. I would stop here again. But I could see why people wouldn't. I wouldn't swim in the pool though. That's for sure. That looked pretty grim.

Helpful?
Thank Lee M
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Lee We are so sorry about the issue you faced with the pool. We have resolved the issue and it is clear as the blue sky. Were glad that you were able to enjoy all the dining and shopping the Arlington Highlands has to offer. We will certainly let our breakfast staff know that you enjoyed the complimentary hot... More 

Elk City, Oklahoma
Level Contributor
3 reviews
3 of 5 stars Reviewed March 19, 2016

Well room is what you would expect it to be for the price, everyone was very helpful. Only problem I had was the walls being to thin, I could hear the people next to me argue for about 20 min while I was trying to sleep. But other then that it was great and would deff stay here again. Also... More 

Helpful?
Thank Deonte R
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Guest Thank you for your kind words. We are an older hotel but we pride ourselves with the staff service and clean rooms that we provide for our guest as you noticed. We will address the wall issues with our maintenance team and see what we can do to make them more sound proof. We hope that you will... More 

Allen
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 2, 2016

We booked a night because I did not want to drive 1 1/2 hours across town in rush hour traffic before my mother's surgery. The doctor's website recommended this hotel because of it's location to the surgery center. It is a bit of an older hotel and it is right off Interstate 20 so there is a noise factor but... More 

Helpful?
Thank Jennifer P
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jennifer We are glad to hear that your surgery went well. Being located right across the street from the Kleinman Evangelista eye center is a great benefit for our guests when they come into town for medical purposes. We are glad that you were able to secure our preferred rate and that your recovery at the hotel was seamless.... More 

1 review
5 of 5 stars Reviewed January 15, 2016

I was here this past week for work. Rooms were clean, free breakfast was a nice feature. Staff is Excellent!! I had no issues with my room and the manager seemed genuinely interested about my opinion of my stay.

Helpful?
Thank Chance W
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Chance W We are so excited to hear that your stay with us was pleasant. I'm glad to hear that your were able to enjoy the complimentary hot breakfast and our staff treated you well. We hope that you will consider using us again when you are visiting the Arlington area for work and recommend us to your friends... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 

Additional Information about Quality Inn at Arlington Highlands

Address: 121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
Location: United States > Texas > Arlington
Price Range: $61 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
Hotel Style:
#4 Best Value Hotel in Arlington
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