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Crowne Plaza Arlington Suites

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Crowne Plaza Arlington Suites
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454 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Caracas, Venezuela
Reviewed 2 weeks ago

On Thursday 17th I experienced one of the most difficult days of my life and as valuable customer of IHG I was expected all the support from your people but that unfortunately did not happened at all. As I was staying for business purposes with my company, one of my coworkers suffered a medical emergency and I was in charge...

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Helpful?
2Thank Alfredo Jose G
Stacey S, Manager at Crowne Plaza Arlington Suites, responded to this review

We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. Kindly accept our sincere apologies for any shortcomings you experienced during your stay. The feedback we receive from you enables us to target problem areas and take the necessary actions to...

Georgetown, Texas, United States
Reviewed October 19, 2016

The bed was comfy and the room very clean. The indoor pool was lovely and they had a sauna! We didn't have a microwave in the room, disappointing. We ordered a takeout cobb salad from the restaurant which contained some brown edged lettuce, a hint of bacon and blue cheese, NO egg - no crackers, rolls or bread were available...

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Helpful?
1Thank hakandawn
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. On...

Reviewed October 10, 2016 via mobile

My girlfriends and I stayed here for a girls weekend trip to what the Cowboys play Cincinnati and it was awesome. The room comfortably fit all three of us. The staff was amazing and helpful. They offered a complimentary shuttle from the airport to the hotel which was very helpful. For game day there was also a shuttle to and...

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Helpful?
1Thank ashlee w
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We...

Edinburg, Texas
Reviewed October 9, 2016 via mobile

Pros: Friendly staff, easy location to find. Cons: Noisy: walls and doors need some soundproofing. Carpets are stained and rolled up in the hallways. Doors are stained in the rooms. There are no restaurants nearby. Hotel is in an area near several warehouses and factories. I would probably not stay here again!

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Helpful?
Thank ThisWayHome
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It was wonderful hear that our staff provided you with superior customer services. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the...

Broken Arrow, Oklahoma
Reviewed October 8, 2016

This is a great hotel if you are going to Six Flags, the Cotton Bowl, or a game at Jerry's house. It's very conveniently located. We had a sales contest with the winners getting a trip to a Dallas Cowboy football game. The staff at the hotel worked with us on what we needed. They were great. They took care...

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Helpful?
Thank Dawnelle L
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

Thank you for taking the time to let us know about your recent stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Feedback from our guests is very important...

Reviewed September 29, 2016

Accompanied my husband on a business trip, so I got to spend a lot more of the day time in the hotel. Stayed for 5 nights. Our room was very close to the elevators, but the room was still very quiet. Each member of the staff is genuinely wanting to make your stay pleasant, and they are all very friendly....

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Helpful?
Thank Sue G
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

We would like to thank you for taken the time to provide us with wonderful feedback regarding your recent visit to our property. It was wonderful to hear that our staff provided you and your husband with superior customer services. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay....

Reviewed September 21, 2016

Stayed more than a week, Hotel dated and in serious need of modernisation, but still fine. Rooms huge and clean. Beds very comfortable. TV stacked with channels Staff really friendly. Victor in Starbucks a great help. Downside. You need a car or happy to pay for taxis or uber. Restaurants only a 10-15 min walk away, but you cannot walk....

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Helpful?
Thank Steviebox
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

I want to start off by thanking you for having chosen our hotel for your accommodation needs and providing us with your feedback. It was wonderful to hear that our staff provided you with superior customer especially Victor. I have shared your comments with the staff, and they join me in thanking you for your kind words. We take pride...

Tulsa, Oklahoma, Usa
Reviewed September 12, 2016 via mobile

We stayed here for opening weekend of the Dallas Cowboys. The hotel is beautiful. The room was nice and big! The staff was friendly and did a great job. The only reason I can't give it an excellent rating is because we waited a really long time in the bar to be served drinks and for someone to finally come...

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Helpful?
Thank Charisma S
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We...

Reviewed September 8, 2016 via mobile

Right off of a major highway. Easy access Checkin is fast Staff friendly. Rooms have a living room separated by a bathroom. Refrigerator and coffee maker in each room. Full bar off of the lobby. Great variety of beer. Decent food menu. Small workout room and indoor pool. Enjoy your stay. 1 or 2 nights here is good

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Helpful?
Thank Joseph S
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We...

Miami Beach, Florida
Reviewed August 30, 2016

Let's face it, if you come to Arlington it is for one of two reasons. Stadium event or 6 flags. Arlington is a commercial hell hole and there are a million hotels to choose from. But the Crowne Plaza met all our needs as a family/couple. Quiet rooms to sleep in (not fancy by any means) but comfortable enough beds-pillows...

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Helpful?
Thank flbroker75
Stacey S, Front Office Manager at Crowne Plaza Arlington Suites, responded to this review

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Equinox Grill and Bar
Equinox Grill and Bar
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Crowne Plaza Arlington Suites

Address: 700 Avenue H E, Arlington, TX 76011-3104
Location: United States > Texas > Arlington
Price Range: $114 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Arlington Suites 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Suites Arlington Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington
Hotel Style:
#10 Business Hotel in Arlington
#12 Family Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Arlington Suites staff and other travelers.
5 questions
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Questions? Get answers from Crowne Plaza Arlington Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great room love the suites”
 of 5 bubbles 904selinab, Jul 14, 2016 | Read review
“Don't get a room near an elevator. There are 3 elevators that are in the same area for entrance and exit.”
 of 5 bubbles 419tomg, May 18, 2016 | Read review
“Ask for room away from elevators and on side of hotel away from freeway”
 of 5 bubbles D7541FZmarkm, Feb 22, 2016 | Read review
“Ask for a room with a sunset view.”
 of 5 bubbles mainemountainbear, Feb 21, 2016 | Read review
“We enjoyed a King Suite. Plenty of space & very comfy bed.”
 of 5 bubbles NatalieEllen, Nov 6, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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